Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good! Connected easily with my Samsung Tv. I just wish you can connect it other ways besides optical cable. I had to buy a new TV to be able to connect it
I would recommend this to a friend Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but needs out side speakers to get louder
I would recommend this to a friend- Pros mentioned:Sound quality
Happy with our purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a replacement soundbar for our TV. This worked well for us. While we don't have it extremely loud, the sound is clear and we were happy with the price point.
I would recommend this to a friend - Pros mentioned:Sound quality
Really good soundbar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good budget soundbar for a bedroom or guest room.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung c400 soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for you Christmas.. It sounds great for the price that was spent. The Bluetooth matched up with the audio perfectly. Very impressed with the sound. Almost like you are at a theater. I would recommend this soundbar to anyone on a budget. Easy to hook up with Bluetooth.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very decent speaker very easy to use but it can be a little weird
I would recommend this to a friendBrand response from Samsung
Posted .Hi SlayJ,
We appreciate you taking a moment to review the HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return and get a new soundbar because it wasn’t compatible with my TV. But my dad has the same one and it works GREAT!
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, excellent product perfectly suited to my TV
I would recommend this to a friendGood for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and works as intended. Definitely not gods sound bar but what do you really expect from a sound bar. You want amazing sounf quality go for a full surround system.
I would recommend this to a friend- Pros mentioned:Sound quality
Very good sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound for the price. Only downfall, for me, is there is only one set of mounting holes and they are only for wall mounting. I wanted to mount the sound board to the bottom of the tv.
I would recommend this to a friend Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very user unfriendly. It also does not produce the loudness the description suggests. I would have returned it for a refund but previous experiences with Best Buy returns has not been good....large restocking fee.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello user403486,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar. We value your feedback and will share it with our teams.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and fairly easy to install. Very good quality for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, quality is good. As they say. You get what you pay for. Decent product
I would recommend this to a friend - Pros mentioned:Sound quality
Good option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, covers a small studio very well. The different input sources make it easier to connect several things (TV, turntable, bluetooth) at the same time. Switching between sources is not automatic, but not a hassle.
I would recommend this to a friend Thankful!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does exactly what was intended. I was skeptical at first because no other sound bars were compatible with my Samsung tv. However, the nice lady helped me and mentioned she had the same exact one and it has worked exponentially!!! Needless to say she was correct!! Thankful!!
I would recommend this to a friend- Pros mentioned:Sound quality
Robert Moore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality sound goes nice with the TV I purchased
I would recommend this to a friend soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my new tv. I would recommend this product.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great when listening to the TV or music would highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
adds to my TV enjoyment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it is a great buy and delivers quality sound.
I would recommend this to a friend - Cons mentioned:Connectivity
It’s OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works OK, but has limited choices for input. I bought an open box that came without a remote. After arguing with the outlet salesman, he finally replaced my remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tebo,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions