Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Perfect sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the money I would definitely tell anybody to go to Best buy and buy that sound bar because it's perfect for my 65 in Samsung TV
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great perfect for the application i need.
I would recommend this to a friend 
Works great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this soundbar for a couple years now and it has yet to let me down!
I would recommend this to a friend- Pros mentioned:Sound quality
Siundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was clear sound may need another sound bar to feel like you in the theater but it’s perfect if you need a boost of sound
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound bar very eas6 to stall goes well with the tv
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth soundbar only. Would've liked a hard cable to connect to the TV but otherwise good sound overall.
I would recommend this to a friend - Pros mentioned:Size
two in one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. I you don't want the clutter of the subwoofer and side speakers in a small area, this is your go-to item.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds was so good i like that my family like it too
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This soundbar works and sounds great!
I would recommend this to a friend - Pros mentioned:Bass
Best soundbar bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well and I use it all the time when I am studying because the bass is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar was exactly what my Dad needed. The sound is great especially if you place it elsewhere other than in front of the TV for that surround sound effect.
I would recommend this to a friend - Cons mentioned:Connectivity
Bluetooth connecting finnicky, great otherwise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth connectivity doesnt always work consistently, but the soundbar is good otherwise. The sound quality is not amazing though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Noah,
Thank you for taking a few moments to review the Samsung HW-C400 Soundbar.
There are a few things you may want to check regarding your Bluetooth connectivity:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit, such as microwaves and wireless LAN devices.
3) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. You can find the update on the product page of your HW-C400 on the Samsung website.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality speaker for average size living room space for the money. Have it connected to 65 Samsung tv. Good quality and value
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
Sound is good remote does not work for volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good but you have to use the buttons on the bar as the remote is useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GXR160,
Thank you for sharing your experiences with the HW-C400 Samsung Soundbar. I am sorry to see that your initial time with the remote has not been ideal.
So we can better understand your situation, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes well with the soundbar! Great choice!! Great price!!!
I would recommend this to a friendEntertainment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be list then my TV but it's about the same.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Adri,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…great sound!! Recommended for everyone
I would recommend this to a friend - Pros mentioned:Sound quality
Best Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my father in law on his bday he loves it soo much says he hardly goes out anymore likes the sound of classical and jazz surround sound in the house
I would recommend this to a friend - Pros mentioned:Sound quality
Sorrounsound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buen sonido Buena calidad Fácil de instalar Recomendada
I would recommend this to a friend - Pros mentioned:Sound quality
Love our sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound bar with wonderful wide range of sound
I would recommend this to a friend