Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love our sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound bar with wonderful wide range of sound
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy at this price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While not a thumping sound with high end bass, it does a "banging" good job with the sound. That too, in an open area. Well worth the purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar, sounds excellent . Really good for the price .
I would recommend this to a friend - Pros mentioned:Sound quality
Good for a smaller TV in a smaller room.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this set up with a 40" TV in a smaller room and am very happy with the performance of this soundbar. Really good sound, considering its size and price.
I would recommend this to a friend Don’t expect too much given the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This is “ok”. We had an issue where the remote stopped working for it. Went through Samsung support. Ended up shipping it to them because the return period with Best Buy had expired. Samsung swore they didn’t do anything to it but sent it back working. Who knows. It’s cheap and it’s Better than the tv speakers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Billybyter,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Volume
I thought this was a good product until I tried lo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't tell if volume is lowering or going higher .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VictorA,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides a nice quality sound for the price, it does the job for a basement wreck room.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased due to tv audio not working. Very pleased with purchase. Easy to install and connect to tv using one of multiple options. Great sound for a 14x16 room. Compatible with TV remote.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute theater in Small package. It adds great sound to new tv
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar room filling and balance also I love that you can use the built in sub turn it up or down to really find the wright balance
I would recommend this to a friend - Pros mentioned:Sound quality
Little Bar, Big Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good little sound bar! Works great with my Samsung QLED!
I would recommend this to a friend - Pros mentioned:Sound quality
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews before i made the purchase i was a littl iffy about buying it but im glad i did very pleased withbthe product.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. Perfect for a bedroom..
I would recommend this to a friend - Pros mentioned:Sound quality
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really helped me with hearing rhe tv thanks so much earing
I would recommend this to a friend - Pros mentioned:Sound quality
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great............................
I would recommend this to a friend - Pros mentioned:Sound quality
Fine for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect via Bluetooth to a variety of devices including my phone and a turntable. Sound quality is fine for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Best Soundbar!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, really elevated my livingroom theatre! Sounds is smooth and clear, you really feel like youre there!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this samsung soundbar. I pair it with my sumsung smart tv i love this, the sound is so clear plus its also Bluetooth. I recommend this soundbar. 10 out a 10
I would recommend this to a friend - Pros mentioned:Sound quality
Midrange performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar has the woofer internally. Recommend if your not that concerned about true surround sound...so there's that.
I would recommend this to a friendBrand response from Samsung
Posted .Hello PaulT,
Thank you for taking a few moments to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Happy Customer at the Exton Pa Store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv salespersons are very knowledgeable and guided me towards a greatpurchase of a TV and a sound bar.
I would recommend this to a friend