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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its awesome sound quality, ease of use, and sleek minimalist design. Many appreciate its good size and the ease of setup, including flawless Bluetooth connectivity. However, some customers have experienced connectivity issues and express concerns about the volume adjustment. Additionally, a few users have noted issues with the remote control and the readability of the indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 955 reviews
  • Rated 4 out of 5 stars

    Ok for Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to go with my Samsung bedroom TV. Since it is the bedroom I didn't need anything powerful so it serves its purposes. Not many sound features to choose from. I would definitely go with an upgraded sound bar for my livingroom. Was easy to hook up with Wifi and directly to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this soundbar alot at work, i have it on one of my toolboxes next to my work computer, and i use it to play music while i work on cars

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and bass booking just how i like it! But i didnt have the cord to plug inti my tv though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Studio 19Fifty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ambience. Cool addition to my studio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review for soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound!!! Best and most affordable soundbar I’ve found!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and easy to hook up clear pictures,,movies,!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is high quality great sound that make entertainment better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. I enjoy it good sound. Great item to order

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soubdbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good with tv and it was a great match I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent budget option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match with a base Samsung TV. Great for a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alright product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing, I did not really read any of the specs on this product. It works, it is a bit better than the speaker's tv. Fits perfectly on the tv stand though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CharleneT,

      Thank you for purchasing the new HW-C400 Soundbar. I am sorry to see that your initial time with the Soundbar was not ideal. We appreciate your feedback regarding the performance of your soundbar.

      You can manually optimize your settings by pressing the SOUND MODE button on your remote and then select the desired sound effect by choosing SURROUND SOUND or STANDARD. Surround Sound will offer a wider range for your audio experience.

      Additionally, there are two additional adjustments that can be made for the bass levels:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down

      2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then you will use the UP/DOWN buttons to adjust either between -6 to +6.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD if you do want to fine-tune your Soundbar manually.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a better sound. Then the sound bar. And the TV has surroundsound capability built-in, so the sound bar is actually useless for my TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for sharing your thoughts regarding the audio quality of the new HW-C400 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.

      There a few ways to optimize your Soundbar for a better audio experience.

      When you press and hold the SOUND CONTROL button (which looks like a gear) for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".)

      By pressing the SOUND MODE button it will switch between SURROUND or STANDARD. Using Surround Sound will provide a wider sound field than standard.

      The TONE CONTROL button will allow you to adjust the TREBLE or BASS of your Soundbar between -6 to +6. Also you can use the WOOFER button to increase the bass levels of your Soundbar as well.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a lot loud but still a good sound.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JohnP,

      Thank you for sharing your experiences with the HW-C400 Samsung Soundbar. I am sorry to see that you are not fully satisfied with your purchase.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Nice TV and a great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, install team were fast and efficient. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will save the life on the speakers on the TV It will make the wall shake easily

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is not loud at all, it’s hard to function

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sunflower,

      I am sorry to hear that you are not completely satisfied with the overall volume of the HW-C400 Soundbar. You will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality.

      If your Digital Output Audio Format isn't set to PCM, for instance, if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great for the kids or guest room

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Sound Bar Review – 4 Stars I recently purchased the Samsung sound bar, and overall, I am quite pleased with my experience. Here’s a breakdown of what I found: Sound Quality: The Samsung sound bar delivers impressive sound quality. The bass is robust, providing an immersive experience during movies and music. The clarity of dialogue, especially in movies, is noteworthy, making it easy to follow scenes without having to adjust the volume constantly. Design: The sleek and modern design of the sound bar fits well with any home entertainment setup. It is not overly bulky, which makes it easy to integrate with existing devices without taking up too much space. Connectivity: The sound bar offers multiple connectivity options, including Bluetooth and HDMI, making it versatile and easy to use with various devices. The Bluetooth connection is stable, allowing for seamless streaming from different gadgets. Ease of Use: Setting up the Samsung sound bar was relatively straightforward. The remote control is user-friendly, and the interface is intuitive. Price: Considering the quality and features, the sound bar is reasonably priced. It offers good value for the cost, especially for those looking for a mid-range audio upgrade. Conclusion: While the Samsung sound bar performs exceptionally well in most areas, there’s always room for improvement. Enhancements in the surround sound effect and more advanced features could make it a five-star product. Nevertheless, I am satisfied with my purchase and would recommend it to anyone looking for a quality sound bar with excellent performance. Rating: ★★★★☆ This sound bar proves to be a solid choice for enhancing your audio experience, whether it’s for watching movies, gaming, or listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Transformative sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Soundbar has completely transformed my TV audio experience! Before, the sound from my TV speakers was flat and underwhelming. Now, with this soundbar, I'm enjoying rich, immersive audio that brings movies and TV shows to life. The bass is deep and powerful, and the dialog is crystal clear even at low volumes. The sleek design complements my TV perfectly, and the easy setup had me up and running in minutes. The remote control is intuitive and easy to use, allowing me to adjust volume, sound modes, and even control my TV's power. This soundbar has exceeded my expectations in every way. I highly recommend it to anyone looking to significantly enhance their home theater experience without breaking the bank." Key takeaways in the review: * Significantly improved audio quality: Emphasizes the enhanced bass, clear dialog, and immersive sound. * Sleek design and easy setup: Highlights the aesthetics and user-friendliness. * Intuitive remote control: Points out the convenience of controlling both the soundbar and TV. * Excellent value for the price: Emphasizes the affordability of the soundbar. * Highly recommended for an enhanced home theater experience: Assures potential buyers of the significant improvement. I hope this review is helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Really good!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently bought a Samsung soundbar, and I’m really impressed with it. The sound quality is crisp and balanced, with deep bass that gives movies and music a rich, immersive feel. It was very easy to set up — it connected to my TV right out of the box. The design is sleek and doesn’t take up much space, making it a great fit for my living room. The Bluetooth connectivity is a nice bonus for streaming music from my phone. Overall, it’s a solid soundbar for the price and a noticeable upgrade from built-in TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-C400 soundbar exceeded my expectations. The sound quality is crisp with deep bass from the built-in woofer, perfect for movies and music. Setup was incredibly easy, and Bluetooth connectivity works flawlessly. It’s a sleek design that fits perfectly under my TV and enhances the overall audio experience. Great value for a compact soundbar that delivers powerful, immersive sound.

    I would recommend this to a friend
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