Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
Bluetooth Feature is a Welcome Benefit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift. My son, the recipient, likes that he can use the Bluetooth capabilities of his TV and his sound bar to eliminate another cable.
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a good quality soundbar with not too many bells and whistles this is the one for you. Got for my dad for Christmas and he absolutely loves it. Gives a truly surround sound experience for very little money.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound, great price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker soo much, I bought one for every TV. The sound quality is phenomenal and it has no issues connecting and staying connected when using Bluetooth. Transitions seamlessly between devices. A great buy!
I would recommend this to a friend Samsung C400 C-Series Soundbar Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to have better than TV control of volume this is a nice little unit. Slightly misrepresented with the built-in Woofer - it's a 2.0 speaker. Technically there is no "woofer" in the bar. Controls are on top of the device so consider this when mounting to the TV. Remote works well, however, you'll have 2 remotes to use.
I would recommend this to a friendSoundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired quickly and wll with the TV, Christmas Gift
I would recommend this to a friend- Pros mentioned:Sound quality
Great Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this soundbar. Great price and it has a really good sound for a bar without a seperate woofer. Best sound when used with optical connection.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty good for the price especially if you have a tv where the audio is not too great
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price, easy to use and lots of features
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound System!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. It is light weight and blends well with any decor. I have high ceilings and this device makes a huge difference while listening to music or just watching TV.
I would recommend this to a friend Clear Voices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voices are a lot easier to hear, letting us keep the overall volume down lower.
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. A must for every home. 5 stars.
I would recommend this to a friend - Cons mentioned:Connectivity
Reviewed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only seems to work when streaming not when tv is switched to cable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Funeralgirl,
I’m very sorry for the difficulties you’ve experienced with your HE C400 Soundbar. We completely understand your frustrations, and we are here to help.
The HW-C400 features two ways to connect to a TV; digital optical audio and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV. Follow the steps below to connect the soundbar to your TV via one of the two available connections:
An optical cable is a great way to connect your soundbar to your TV and the method we recommend using for the HW-C400. With optical, you can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar.
1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV.
2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar.
3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting.
4. Finally, on the TV, you need to set the speaker output to external speakers.
The TV's sound will now play from the soundbar.
Your soundbar is also compatible with a Bluetooth connection to the TV. To connect the soundbar wirelessly, follow the steps below:
1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
3) Select “[AV] Samsung Soundbar Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
The Soundbar Is Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! The Samsung Soundbar Is Everything I Expected. Gives My Games, Movies & Music Such A Boost
I would recommend this to a friend Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For open box the price was good but not impressed with the sound.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nena,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.combo thIs this with my Samsung TV, works great sounds amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Great Entry Level Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece of equipment is a marvel. Excellent sound to watch movies with decent sound effects
I would recommend this to a friend - Pros mentioned:Sound quality
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung Soundbar with subwoofer. It was on sale and it sounds great!
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound and looks great with my TV and speakers are on point!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Price for Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar provides a great sound for the price point. It was easy to set up and sync to our Samsung TV. I really enjoy that I can set it to automatically come on when the TV is powered on. Overall, great quality.
I would recommend this to a friend Greta sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product! Was a great addition to my entertainment experience!
I would recommend this to a friend