Customer Ratings & Reviews
- Model:
- HW-C400
- |
- SKU:
- 6540799
Customer reviews
Rating 4.3 out of 5 stars with 1025 reviews
(1,025 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Rated 4 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad no bass though and it doesn’t get too loud I’m going to buy another soundbar with a subwoofer
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for a pc speaker at least for me I use it as my pc speaker and it really great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Good sound. Compatible with Samsung TV so very convenient.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to connect but should have more sound environments for its price.
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Not thrilled with Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not thrilled. Quality not what I expected. Commercials can be loud. Nothing is voice activated either.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Just what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When paired with a samgsung tv the connection is seamless. Great movie theaters experience even without the Subwoofers.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds pretty good. Wishes I would have bought one a little better
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a great addition to my new tv! The sound is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good entry level
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. It’s way better than tv speakers. For the price it was a good buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely love my sound, sounds like I'm in a theather
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets very loud. Easy to setup and connect to tv can also connect to you phone
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has the sub woofers built in great addition to the sound
I would recommend this to a friend Rated 4 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range very good bass response. No distortion at higher volumes. I enjoyed the first unit so much I purchased a second for my bedroom.
I would recommend this to a friendRated 3 out of 5 stars
Very basic soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Available on sale at a bargain price. I purchased this soundbar for my new basic model Samsung 4K TV. Pairing via Bluetooth was quick and easy. Sound quality was not great. I did return and replace this with different sound bar. Returning was simple and easy. Replacement connected with a HDMI port yielding a better listening experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StuartG,
Thank you for your review of the Samsung HW-C400 Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good soundbar for the price. I really like the way it sounds and it makes the movies so much better.
I would recommend this to a friend Rated 3 out of 5 stars
Not very impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed, doesn’t give off the vibe I was expecting
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VeronicaD,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung for the Win.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and the sound quality is great. I love watching movies and even listening to music thru this soundbar. Syncs perfectly with my Samsung TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
amazing quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it it’s loud , has good sound quality and haven’t had any problems out of it and i bought it months ago
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up ... Sounds great. Recommend this particular item for Samsung TV.
I would recommend this to a friend Rated 5 out of 5 stars
Never had an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like we’re in the movies at home, worth every penny
I would recommend this to a friend








