Customer Ratings & Reviews
- Model:
- HW-C400
- |
- SKU:
- 6540799
Customer reviews
Rating 4.3 out of 5 stars with 1026 reviews
(1,026 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung 2.0 Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung C Series 2.0 Soundbar with Built-in Woofer sounds great. Audio plug to the TV works immediately.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality got it on discount and glad I did
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his Christmas gift. He listens to his music and watches his movies on his sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awesome and way better than I expected. Shoutout to the Samsung expert who helped me grab it
I would recommend this to a friend Rated 3 out of 5 stars
Meh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a little more. This unit falls a bit flat in performance and features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony23,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small size but great sound. The sound that this produces is unreal when watching movies
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I wanted. Something small with great sound
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
No great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned sound wasnt great also lack of connections i had to Bluetooth to tv so i had a slight lag
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NathanB,
We appreciate you taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Exceptional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, The Sound is incredible!!!! I highly recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
I am now deaf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers good sound, quality, and my family and I can hear it through out the whole house!
I would recommend this to a friend Rated 4 out of 5 stars
mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well. needed some tech support to understand use of remote. optical audio cable included.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound value and price point. Thank you for the speedy delivery as well
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives great regular sound and surround sound. Doesn’t give that droning noise most other sound bars will.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
What a Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like im at the movies...definitely the best buy ive made..
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Found what I like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I need. Fit perfectly in the space under the TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully! I was surprised by how resonant it is.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice sound bar!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great! It connected through my Bluetooth in my Samsung tv. The sound is great!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Does the job at a compact size. Very satisfied!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works great and the sound is really. Clear
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The speaker itself is much better than my tv. Anything samsung is always worth thr buy.
I would recommend this to a friend








