Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great little bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from a little bar. In the small room we have the quality of sound was instant and fills the room evenly
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great sound for our bedroom television. Needed to enhance rhe tv speakers and this did the job
I would recommend this to a friend - Pros mentioned:Sound quality
N:A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. I don’t like the remote. The volume buttons.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked excellent would probably add the subwoofer if I bought again
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is great value as it delivers good sound quality at this price. I was pleasantly surprised.
I would recommend this to a friend Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works beautifully along with the samsung 65" tv
I would recommend this to a friend- Pros mentioned:Sound quality
value buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for good price. I have no problem hearing the shows I watch on my Samsung 58 in smart tv
I would recommend this to a friend - Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used these for about a month. Great sound for our needs and nice quality sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Mr. Nwoko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. Will recommend to anyone.
I would recommend this to a friend BG review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Set up was tedious but finally figured it out.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Remote control
Had to return this item.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. The remote did not work. The sound bar itself, worked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Harrison,
Thank you for your review of the Samsung HW-C400 Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Volume
Samsung C Series Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as we would like but it satisfies the need
I would recommend this to a friend - Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is good quality and was easy to set up. I would have liked a bit more base; however, very good considering it does not have any additional speakers.
I would recommend this to a friendBrand response from Samsung
Posted .KimM,
Thank you for taking a moment to review the HW-C400 Soundbar.
Here are a few tips to optimize your soundbar's audio performance.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Love samsung products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar I always recommend samsung products they all work exactly as I would expect
I would recommend this to a friend Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars may be one too many... I purchased with a new QLED TV. Set it up and performed well. Then one night, the sound stopped - not knowing if the sound from the TV stopped or just the sound bar, turned it all off, and then back on and worked fine. Over the course of the next 3 weeks, ran into the same scenario, one night, happened twice. Went back in to Best Buy and talked to them. One night the following week, the sound stopped, I tried turning the sound up on the TV and that worked fine, so had to be the sound bar. Checked all the connection and they were solid. Disconnected and returned. Purchased another Samsung sound bar, but only have had a few days, so will hold off until I know how it's really doing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoeB,
We appreciate you taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it work's awesome and i have no problems with it
I would recommend this to a friendNot great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don;t love this product at all. The sound is meh at best and due to not having an HDMI option, you have to use this control to control volume and not the main TV control. Not worth the money. Gave it to a neighbor and bought another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RitaY,
Thank you for your review of the Samsung HW-C400 Soundbar and for sharing the experience. Your feedback is very important to us and will be shared with our product team.
So you are aware, you can control your Samsung Soundbar using either a Digital Optical or HDMI Cable.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and sounds great. My husband is loving it to watch his One Piece episodes.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sound bar! I got it for a Christmas gift for my husband, he loves it.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this Samsung soundbar to accompany my mew Samsung Tv and what a combination. They are both outstanding.
I would recommend this to a friend