Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
Super Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase. The price and quality are great. Samsung is an outstanding manufacturer.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung C4 Series sound bar.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish, quality sound for such a small bar. Perfect for use in my office with my Smart Monitor!
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday great sounds great for movie night at home
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound, the price we paid was so worth it!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the sound speaker it pairs perfectly with my television
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pared perfectly with my Samsung tv and definitely provides the sound i need
I would recommend this to a friend Good audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good bar for basic needs but if youre looking to fill a whole living room with loud audio then i would look somewhere else
I would recommend this to a friend- Pros mentioned:Sound quality
Audio out of sync
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was surprisingly good, but we could not get the audio aligned with the television (people would talk then their mouths would move). Replaced with a Vizio that worked
I would recommend this to a friendBrand response from Samsung
Posted .Hi Anonymous,
Thank you for your review of this Samsung HW-C400 Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options: 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Volume
Not that helpful - but it was a cheaper one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not find it to be much louder than my TV already could be--I was hoping it would be a bit stronger. And if I have the volume of both the TV and soundbar at the same time it makes a stadium echo. No display to speak of so you kind of have to guess if you're getting the setting right and they don't stay the same level when you've turned off the TV and turn it back on again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidR,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Happy with my purchase. No problems.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in such a small package. Woukd recomend if needed in small space.
I would recommend this to a friend Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for product. Love Samsung products. After buying tv, I purchased a Samsung sound bar.
I would recommend this to a friendGood product just overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the product is good and very useful with my Samsung TV, however the cost is a little high hence I didn’t buy the next new one from Best Buy.
I would recommend this to a friend- Pros mentioned:Sound quality
perfect upgrade for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Enhanced my TV sound and I'm glad I purchased it. Just in time for football season.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, was an open box bit was an excellent consition and works wonderful
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Would recommend for your needs as you won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Sound quality
BEST BUY ROCKS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound! Exactly what I needed. Thank you Best Buy!
I would recommend this to a friend The best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my go to electronics store highly recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. It was easy to install and we are impressed by the quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this surround sound, works perfectly for my smaller room
I would recommend this to a friend