Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
tv soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the soundbar makes a great addition to the tv sounds.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this soundbar to new TV. It really enhanced the sound and did not break the bank doing it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bookkeeper,
Thank you for sharing your review of the new HW-C400 Soundbar! I am thrilled to see that you are loving the audio quality!
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar sounds like i am in a theatre instead of in my living room
I would recommend this to a friend - Pros mentioned:Sound quality
sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product makes the whole room come alive. super easy to hook up
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Monitor Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar, by the price, has all of my expectations. My monitor speakers are not good, therefore this soundbar resolved it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi oscarllr,
Thank you for purchasing the Samsung HW-C400 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Ease of use
samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup works great, easily linked to the tv remote to control both
I would recommend this to a friend - Pros mentioned:Ease of use
Recommended purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is easy to set up. Pairs up nicely
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is excellent for what I need it. I most play video games
I would recommend this to a friend - Pros mentioned:Sound quality
The best sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar for the family room. Bout in speaker is perfect
I would recommend this to a friend Great Soudbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is loud! It definitely makes a difference when watching action movies and concerts!
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was very good for the price and quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth every penny.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my living room. Sounds amazing, couldnt find a better deal
I would recommend this to a friend Functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works wirelessly but occasionally I have to reconnect to Bluetooth when the power goes out
I would recommend this to a friend- Pros mentioned:Sound quality
JeffR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. Great value and easy to connect.
I would recommend this to a friend - Pros mentioned:Ease of use
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar it works great. Easy to install.
I would recommend this to a friend - Cons mentioned:Connectivity
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to hook it up vie Bluetooth since it didn't have a cable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MerwinP,
Thank you for taking a moment to review the HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Nice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, i actually got this one for my bedroom and it wasn't what u expected i wanted bass and loud.
I would recommend this to a friendVery easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced and took longer to unpack than it did to set up.
I would recommend this to a friend- Pros mentioned:Sound quality
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for a soundbar with a built-in subwoofer.
I would recommend this to a friendBrand response from Samsung
Posted .user810551,
Thank you for purchasing the Samsung HW-C400 Soundbar and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My soundbar works very well and sounds really great.
I would recommend this to a friend