Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,096 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Soubdbar
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds good with tv and it was a great match I would buy again
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Alright product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Before purchasing, I did not really read any of the specs on this product. It works, it is a bit better than the speaker's tv. Fits perfectly on the tv stand though.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello CharleneT,
Thank you for purchasing the new HW-C400 Soundbar. I am sorry to see that your initial time with the Soundbar was not ideal. We appreciate your feedback regarding the performance of your soundbar.
You can manually optimize your settings by pressing the SOUND MODE button on your remote and then select the desired sound effect by choosing SURROUND SOUND or STANDARD. Surround Sound will offer a wider range for your audio experience.
Additionally, there are two additional adjustments that can be made for the bass levels: 1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then you will use the UP/DOWN buttons to adjust either between -6 to +6.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD if you do want to fine-tune your Soundbar manually.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info
~ Samsung Solutions
Rated 5 out of 5 stars
Excellent budget option
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect match with a base Samsung TV. Great for a bedroom.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Sound bar
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv has a better sound. Then the sound bar. And the TV has surroundsound capability built-in, so the sound bar is actually useless for my TV.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello,
Thank you for sharing your thoughts regarding the audio quality of the new HW-C400 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
There a few ways to optimize your Soundbar for a better audio experience.
When you press and hold the SOUND CONTROL button (which looks like a gear) for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".)
By pressing the SOUND MODE button it will switch between SURROUND or STANDARD. Using Surround Sound will provide a wider sound field than standard.
The TONE CONTROL button will allow you to adjust the TREBLE or BASS of your Soundbar between -6 to +6. Also you can use the WOOFER button to increase the bass levels of your Soundbar as well.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Sound bar
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought it would be a lot loud but still a good sound.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hello JohnP,
Thank you for sharing your experiences with the HW-C400 Samsung Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info
~ Samsung Solutions
Rated 5 out of 5 stars
Nice TV and a great picture
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the TV, install team were fast and efficient. Good job
I would recommend this to a friend
Rated 5 out of 5 stars
Wall mover
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It will save the life on the speakers on the TV
It will make the wall shake easily
I would recommend this to a friend
Cons mentioned:
Volume
Rated 1 out of 5 stars
Not good
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound bar is not loud at all, it’s hard to function
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Sunflower,
I am sorry to hear that you are not completely satisfied with the overall volume of the HW-C400 Soundbar. You will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality.
If your Digital Output Audio Format isn't set to PCM, for instance, if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Great for the kids or guest room
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung Sound Bar Review – 4 Stars
I recently purchased the Samsung sound bar, and overall, I am quite pleased with my experience. Here’s a breakdown of what I found:
Sound Quality: The Samsung sound bar delivers impressive sound quality. The bass is robust, providing an immersive experience during movies and music. The clarity of dialogue, especially in movies, is noteworthy, making it easy to follow scenes without having to adjust the volume constantly.
Design: The sleek and modern design of the sound bar fits well with any home entertainment setup. It is not overly bulky, which makes it easy to integrate with existing devices without taking up too much space.
Connectivity: The sound bar offers multiple connectivity options, including Bluetooth and HDMI, making it versatile and easy to use with various devices. The Bluetooth connection is stable, allowing for seamless streaming from different gadgets.
Ease of Use: Setting up the Samsung sound bar was relatively straightforward. The remote control is user-friendly, and the interface is intuitive.
Price: Considering the quality and features, the sound bar is reasonably priced. It offers good value for the cost, especially for those looking for a mid-range audio upgrade.
Conclusion: While the Samsung sound bar performs exceptionally well in most areas, there’s always room for improvement. Enhancements in the surround sound effect and more advanced features could make it a five-star product. Nevertheless, I am satisfied with my purchase and would recommend it to anyone looking for a quality sound bar with excellent performance.
Rating: ★★★★☆
This sound bar proves to be a solid choice for enhancing your audio experience, whether it’s for watching movies, gaming, or listening to music.
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup, Size
Rated 5 out of 5 stars
Soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound from a smaller size, easy to hookup, clean appearance
I would recommend this to a friend
Pros mentioned:
Setup, Sound quality
Rated 5 out of 5 stars
Transformative sounds
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Samsung Soundbar has completely transformed my TV audio experience!
Before, the sound from my TV speakers was flat and underwhelming. Now, with this soundbar, I'm enjoying rich, immersive audio that brings movies and TV shows to life. The bass is deep and powerful, and the dialog is crystal clear even at low volumes.
The sleek design complements my TV perfectly, and the easy setup had me up and running in minutes. The remote control is intuitive and easy to use, allowing me to adjust volume, sound modes, and even control my TV's power.
This soundbar has exceeded my expectations in every way. I highly recommend it to anyone looking to significantly enhance their home theater experience without breaking the bank."
Key takeaways in the review:
* Significantly improved audio quality: Emphasizes the enhanced bass, clear dialog, and immersive sound.
* Sleek design and easy setup: Highlights the aesthetics and user-friendliness.
* Intuitive remote control: Points out the convenience of controlling both the soundbar and TV.
* Excellent value for the price: Emphasizes the affordability of the soundbar.
* Highly recommended for an enhanced home theater experience: Assures potential buyers of the significant improvement.
I hope this review is helpful!
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Really good!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
recently bought a Samsung soundbar, and I’m really impressed with it. The sound quality is crisp and balanced, with deep bass that gives movies and music a rich, immersive feel. It was very easy to set up — it connected to my TV right out of the box. The design is sleek and doesn’t take up much space, making it a great fit for my living room. The Bluetooth connectivity is a nice bonus for streaming music from my phone. Overall, it’s a solid soundbar for the price and a noticeable upgrade from built-in TV speakers.
I would recommend this to a friend
Pros mentioned:
Setup, Sound quality
Rated 5 out of 5 stars
Amazing!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung HW-C400 soundbar exceeded my expectations. The sound quality is crisp with deep bass from the built-in woofer, perfect for movies and music. Setup was incredibly easy, and Bluetooth connectivity works flawlessly. It’s a sleek design that fits perfectly under my TV and enhances the overall audio experience. Great value for a compact soundbar that delivers powerful, immersive sound.
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 4 out of 5 stars
Great for the price point, not perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a 4 for this price point. I have a like one of the standard Samsung CU Crystal tvs 65 inch and the built in speaker is bogus. This thing is easy to set up and i get decent sound that is more in line with the TV quality. Its got a built in sub, thats good enough for movies, tv and casual tune listening. The sub is making my games with big bass, hit harder too. The surround sound setting seems to really spread out, i like it for TV and movies. The problem with the settings is i cant figure out how to really adjust, like the sub can go up or down, but where is it currently at? It says its got modes, but i got no idea how to switch, other than surround on or off. Maybe I need to figure something out here, but for how intuitive connecting to the TV was, setting adjustment seems a mystery. No interface on the device. Ultimately, a good deal for a single pieced sound system that works.
I would recommend this to a friend
Pros mentioned:
Setup, Sound quality
Cons mentioned:
Remote control
Rated 3 out of 5 stars
Entry level soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice inexpensive sound bar. What it is not is a surround sound type of device it just enhances the sound of the TV just enough. It was easy to set up and works well although the remote seems a bit wonky because it seems to lag when trying to adjust the volume up or down even with good batteries.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi Keithie,
Thank you for taking a few moments to review the HW-C400 Samsung Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Pros mentioned:
Ease of use, Setup, Sound quality
Rated 5 out of 5 stars
Superb Soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is amazing! Setup was easy and i like having a remote. Bluetooth for when you just want to listen to music!
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 4 out of 5 stars
Just what I needed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Samsung soundbar is the perfect fit for my 55 inch Samsung TV. Our TV viewing experience is much better, sound is clearer, the bass is acceptable, although you can add a separate subwoofer, and the value is about where you would expect it. Some of the controls for sound shaping can be a bit confusing at first but I figured it out rather quickly. Our room to watch TV is not overly larger but without this soundbar it was becoming hard to hear dialogue in movies. Worth it to pick one up
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Unbelievable! The sound wave version of Heaven!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't believe this item doesn't cost more!! The sound quality is PERFECT and is already balanced in a way that most sound bars don't come custom from the factory. I WOULD GIVE IT 10 **********!
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 5 out of 5 stars
Samsung Soundbar
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is plenty loud, has a modern look, and the right size.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good Sounding Bar
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to add something with more full stereo sound instead of the built in speakers in my 40" Samsung TV. And wow the sound that comes out made the TV better by 2 to 3 times better (plus having the tv and sound bar on, makes this a perfect combination). This sound bar added a more fuller vocals and midrange to make my TV experience really good. What is missing is a big booming subwoofer but if your just needing a better louder/fuller TV sound than just the built in tv speakers, adding this sound bar will work well for the price they have it for. Plus I only had this for 2 days so far so I am hoping this will last if I don't over play it to loud to ruin it.