Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
Decent Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad soundbar for the price. I would recommend.
I would recommend this to a friendNot great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don;t love this product at all. The sound is meh at best and due to not having an HDMI option, you have to use this control to control volume and not the main TV control. Not worth the money. Gave it to a neighbor and bought another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RitaY,
Thank you for your review of the Samsung HW-C400 Soundbar and for sharing the experience. Your feedback is very important to us and will be shared with our product team.
So you are aware, you can control your Samsung Soundbar using either a Digital Optical or HDMI Cable.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Mr. Nwoko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. Will recommend to anyone.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound, the price we paid was so worth it!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the sound speaker it pairs perfectly with my television
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pared perfectly with my Samsung tv and definitely provides the sound i need
I would recommend this to a friend Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for product. Love Samsung products. After buying tv, I purchased a Samsung sound bar.
I would recommend this to a friend- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday great sounds great for movie night at home
I would recommend this to a friend - Pros mentioned:Sound quality
perfect upgrade for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Enhanced my TV sound and I'm glad I purchased it. Just in time for football season.
I would recommend this to a friend Samsung the Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a 43 inch Samsung TV and I love it. I wish the colors were a little more vibrant but overall a great TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in such a small package. Woukd recomend if needed in small space.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, was an open box bit was an excellent consition and works wonderful
I would recommend this to a friend - Pros mentioned:Size
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size, but the sound is not that great...
I would recommend this to a friendBrand response from Samsung
Posted .Hello LonetteJ,
We appreciate you taking a moment ot review Samsung's HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is good quality and was easy to set up. I would have liked a bit more base; however, very good considering it does not have any additional speakers.
I would recommend this to a friendBrand response from Samsung
Posted .KimM,
Thank you for taking a moment to review the HW-C400 Soundbar.
Here are a few tips to optimize your soundbar's audio performance.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Connectivity
No great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned sound wasnt great also lack of connections i had to Bluetooth to tv so i had a slight lag
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NathanB,
We appreciate you taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Would recommend for your needs as you won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. It was easy to install and we are impressed by the quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Happy with my purchase. No problems.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this soundbar to new TV. It really enhanced the sound and did not break the bank doing it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bookkeeper,
Thank you for sharing your review of the new HW-C400 Soundbar! I am thrilled to see that you are loving the audio quality!
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Never had an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like we’re in the movies at home, worth every penny
I would recommend this to a friend