Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Not that helpful - but it was a cheaper one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not find it to be much louder than my TV already could be--I was hoping it would be a bit stronger. And if I have the volume of both the TV and soundbar at the same time it makes a stadium echo. No display to speak of so you kind of have to guess if you're getting the setting right and they don't stay the same level when you've turned off the TV and turn it back on again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidR,
Thank you for taking a moment to review the Samsung HW-C400 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Love this product. Sound quality is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar it works great. Easy to install.
I would recommend this to a friend - Pros mentioned:Sound quality
Review of sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Great sound, my husband loves it!! Love it
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than speakers from tv. Highly recommend friend
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My soundbar works very well and sounds really great.
I would recommend this to a friend Good audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good bar for basic needs but if youre looking to fill a whole living room with loud audio then i would look somewhere else
I would recommend this to a friend- Pros mentioned:Sound quality
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar. Works perfect with 65 inch Samsung TV
I would recommend this to a friend Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality but it was to long for my needs. I would recommend
I would recommend this to a friend- Pros mentioned:Sound quality
samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.definitely needed this soundbar for a more amazing viewing experience
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung C Series 2.0 Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The C Series 2.0 Ch Soundbar was a great choice at a reasonable sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good 4 the price small but loud easy to connect
I would recommend this to a friend Xmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with new tv Price is great value X mass time
I would recommend this to a friend- Pros mentioned:Ease of use
Sony receiver with bluetooth.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed it immensely. It was easy to set up and use.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works well in my room it was a open box sounds loud
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up excellent price and amazing sound I recommend this soundbar
I would recommend this to a friend - Pros mentioned:Ease of use
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, competitively price, easy to work the system
I would recommend this to a friend - Pros mentioned:Sound quality
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, perfect quality excellent experience
I would recommend this to a friend - Pros mentioned:Ease of use
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what i was looking for easy to install
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Monitor Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar, by the price, has all of my expectations. My monitor speakers are not good, therefore this soundbar resolved it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi oscarllr,
Thank you for purchasing the Samsung HW-C400 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions