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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.4 out of 5 stars with 1161 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,161 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-C400 soundbar exceeded my expectations. The sound quality is crisp with deep bass from the built-in woofer, perfect for movies and music. Setup was incredibly easy, and Bluetooth connectivity works flawlessly. It’s a sleek design that fits perfectly under my TV and enhances the overall audio experience. Great value for a compact soundbar that delivers powerful, immersive sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great for the price point, not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a 4 for this price point. I have a like one of the standard Samsung CU Crystal tvs 65 inch and the built in speaker is bogus. This thing is easy to set up and i get decent sound that is more in line with the TV quality. Its got a built in sub, thats good enough for movies, tv and casual tune listening. The sub is making my games with big bass, hit harder too. The surround sound setting seems to really spread out, i like it for TV and movies. The problem with the settings is i cant figure out how to really adjust, like the sub can go up or down, but where is it currently at? It says its got modes, but i got no idea how to switch, other than surround on or off. Maybe I need to figure something out here, but for how intuitive connecting to the TV was, setting adjustment seems a mystery. No interface on the device. Ultimately, a good deal for a single pieced sound system that works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good sound but not so good with syncing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound bar sound quality is very good, the remote is not as user-friendly as I'd like it to be. I tried syncing the soundbar to my streaming box remote, which is synced with my tv, but the volume adjustment was not that good, so I changed it back to adjusting the soundbar independent of the streaming box remote.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Entry level soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice inexpensive sound bar. What it is not is a surround sound type of device it just enhances the sound of the TV just enough. It was easy to set up and works well although the remote seems a bit wonky because it seems to lag when trying to adjust the volume up or down even with good batteries.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Keithie,

      Thank you for taking a few moments to review the HW-C400 Samsung Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blutooth connects quickly and the sound quality is crystal clear!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy set up. Easily synced with Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Superb Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Setup was easy and i like having a remote. Bluetooth for when you just want to listen to music!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar is the perfect fit for my 55 inch Samsung TV. Our TV viewing experience is much better, sound is clearer, the bass is acceptable, although you can add a separate subwoofer, and the value is about where you would expect it. Some of the controls for sound shaping can be a bit confusing at first but I figured it out rather quickly. Our room to watch TV is not overly larger but without this soundbar it was becoming hard to hear dialogue in movies. Worth it to pick one up

    I would recommend this to a friend
  • Cons mentioned:
    Display, Volume

    Rated 2 out of 5 stars

    It’s ok. Nothing special.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. I’d say it works and I’m ok with it. The big issue which I thought would not bother me is that theres no display. There’s no sound levels you can see. The remote has a cheap feel. So when adjusting the volume with the remote you have no sense of how loud it is. What level ect. Sometimes I have to hold it for a long time. Hold or click it up before I feel like the volume does adjust. I have an old Samsung plasma tv. Unfortunately it’s not comparable with some other sound bars like Sonos. I have one of those in the other room. It’s very nice. But this tv does not get thru the set up, an issue with external speaker settings that cannot be adjusted. Hard to explain. Anyway. I needed a plug and play soundbar. This does the job. It’s ok sound quality. Not the best. I’m ok with it. While I won’t replace it anytime soon I’d say I don’t recommend unless you are ok with the lack of display and the small annoyance with volume adjusting. Which is a regular thing. If I could go back I’d look for something around or close to this with a dialog for volume settings.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BenjaminC,

      Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.

      You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sounding Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add something with more full stereo sound instead of the built in speakers in my 40" Samsung TV. And wow the sound that comes out made the TV better by 2 to 3 times better (plus having the tv and sound bar on, makes this a perfect combination). This sound bar added a more fuller vocals and midrange to make my TV experience really good. What is missing is a big booming subwoofer but if your just needing a better louder/fuller TV sound than just the built in tv speakers, adding this sound bar will work well for the price they have it for. Plus I only had this for 2 days so far so I am hoping this will last if I don't over play it to loud to ruin it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable! The sound wave version of Heaven!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe this item doesn't cost more!! The sound quality is PERFECT and is already balanced in a way that most sound bars don't come custom from the factory. I WOULD GIVE IT 10 **********!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound quality! Small and compact, and a simple hook-up. I have a Samsung TV, automatically connected to remote for easy connection and volume control

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Decent Budge Soundbar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, nor is it the worst, when it comes to budget sound bars. Remote handles well, though you really have to pay attention to what the bar says when messing with it, as there is no other visual feedback on what you're doing (outside of white dots indicating volume level). I've only used this via optical, so can't speak to wireless connectivity. Definitely a step above using built-in TV speakers, and the bass level is decent considering this is a 2.0 bar. But keep expectations low given the price point. Has good volume though

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is plenty loud, has a modern look, and the right size.

    I would recommend this to a friend
  • Cons mentioned:
    Indicator lights

    Rated 3 out of 5 stars

    entry level sound enhancement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung HW-C400/ZA but I don't love it. I needed to replace a Samsung soundbar in my living room of an open first floor. This was a very good price. Also, this soundbar has a sleek minimalist design so it doesn't block the TV. I can still see the scores that are shown at the bottom of the TV screen! The aspects I don't love: it enhances the TV sound but doesn't replace it. I can't turn the TV sound off and just use the soundbar (I could on my previous Samsung soundbar); also the indicator lights on the soundbar are not helpful to know status. Lastly, I tried to connect my previous Samsung wireless subwoofer and had no luck. That might be a compatibility issue since the subwoofer is several generations older.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi guchman,

      Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is perfect for me and pretty easy to figure out the set up. I am a little hard of hearing and this helps me when I'm watching TV in bed.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great but no mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar itself delivers excellent sound quality, making it a great addition to any home entertainment system. The audio clarity, bass depth, and overall performance are impressive, especially considering its size. However, it's worth noting that the soundbar does not come with its own stands or mounting hardware. If you're looking to place it on a stand or mount it on the wall, you’ll need to purchase those accessories separately. This is something to keep in mind when budgeting for the product, as the added cost of stands or mounts could be an additional expense. Despite this, the soundbar’s performance is outstanding, and it is definitely worth considering if you're willing to invest a bit more for the extra setup options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some difficulty pairing up the soundbar with the television. After overcoming that, I was impressed with the soundbar's power and clarity. I have a separate subwoofer, but I don't need to add it on.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound Quality - Samsung Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my home entertainment system with the Samsung sound bar featuring built-in woofers, and it has exceeded all my expectations. The sound quality is nothing short of outstanding, delivering rich, deep bass and crystal-clear highs that enhance every movie, music track, and game. The integration of built-in woofers eliminates the need for a separate subwoofer, making setup simpler and reducing clutter. Despite its compact design, the sound bar provides powerful, immersive audio that fills the room beautifully. The Bluetooth connectivity is seamless, and the remote control is intuitive, making it easy to adjust settings on the fly. Overall, this Samsung sound bar offers exceptional performance and convenience, providing a theater-like experience right in my living room. If you're looking for top-notch sound quality with minimal hassle, this sound bar is an excellent choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker die for a small area. I didn’t want a large sound bar and a sub woofer. Having it all built in is nice

    I would recommend this to a friend
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