Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound qualityCons mentioned:Volume
Nice, small soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound for a smaller soundbar. Using it with a computer monitor speaker in an at home office. Had nice bass up close. I probably wouldn’t use it as a speaker for a big room, might not be loud enough. For around $100, no complaints.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung SoundBar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this Samsung soundbar is perfect for enhancing our tv viewing. We use it with built-in Bluetooth so there are no extra wires to connect to the tv set. Sound is very good and you hear the deeper bass background sounds while watching movies. We are very happy with this product!!
I would recommend this to a friend - Pros mentioned:Sound quality
The all-in-one soundbar that packs a PUNCH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this soundbar to anyone looking for a good first time buy, good sound quality, without having to dish out 300-600 bucks. The subwoofer sounds amazing as well as the surround sound. I thought it wouldn't be as good as it is with the size. But it's great! My only complaint is that my Roku TV doesn't have Bluetooth so I needed an optical cable which (not to my surprise) Samsung doesn't include. So I had to buy one. They also don't include any mounting hardware either. I also wish the lights that show you are turning up the volume or bass were on the front of the speaker instead of on top. Leaves me guessing if I've turned my volume/bass up all the way. Hence the 4 star. Other than that...very satisfied.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Bob P
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up; offers good sound across the spectrum of highs and lows, easily fills a medium sized room; well worth the price
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using the soundbar with my 32” Samsung QLED TV. To begin with, the audio from the TV’s built in speakers provides decent sound on its own. I decided a soundbar would polish up my already great viewing experience and this soundbar exceeded my expectations based upon its description, specifications and reviews for it. Regardless of what volume I’m listening to, it more than satisfies me. It produces much better clarity to voice and musical passages. I have not experienced any audio distortion and that is with me using an optical cable between the TV and the soundbar. I have also had great results using its Bluetooth option. Overall I’m more than satisfied with it.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like great theater surround sound with deep bass tones
I would recommend this to a friend - Pros mentioned:Sound quality
Small soundbar big sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this small Samsung soundbar to pair with a 50 inch Samsung tv in our bedroom. The improvement in the sound quality is remarkably. The voices come through load and clear. Watching sports you get crowd noise that increases the watching experience. For the price this is great buy.
I would recommend this to a friend - Pros mentioned:Bass
It bangs for your buck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I had some other competing noise that made it seem not as robust as I was hoping, but it's great for a smaller room. The bass control with the subwoofer is nice. I did have to purchase the optix audio cable, unless I missed one in the box somehow.
I would recommend this to a friend Black friday
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it and we needed it so thanks to the Black Friday deal
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Best soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sound bars available to buy. Easy to setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was a excellent choice It emits quality sound at every level
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Samsung Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! Great Value!! Very easy to set-up and use..
I would recommend this to a friend Samsung Good Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Set up with Blu Tooth rather than Optical. Eliminating need for 2 remotes. Tv remote controls sound bar.
I would recommend this to a friend- Pros mentioned:Setup
Good but not what I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is fine for this price range and set up with an optical cable (included) or Bluetooth is quite simple. However, when using the sound bar the TV speakers cut out. I was expecting that the soundbar augments the TV speakers, not replaces them. You get one or the other. Therefore, the soundbar doesn’t add a lot. I wanted to love it but Because of the little added value I may return it. My TV is a Samsung 43”.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stevenz,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-C400 Soundbar.
If your TV is Q-Symphony compatible I would suggest going with a compatible Soundbar.
Check them out at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&sp=%2Bcurrentprice%20skuidsaas&st=q-symphony
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound plus!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and am loving the "woofer" for good base drive.
I would recommend this to a friend - Pros mentioned:Sound quality
No low latency Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of dialog (my purpose for this purchase) was very good. Unfortunately, the Bluetooth version inside this speaker was not low latency, so it did not stay "in sync" with the video, so the speaker was useless to me. I returned it. It did not come with a Toslink cable so I could not test it in this mode. (I did not want to use a cable as the TV is mounted on the wall and the speaker was to be on a cabinet below the TV. I did not want a cable draped from the TV to the speaker.)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for your review of the Samsung HW-C400 Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Compact, good bass, good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is compact, fairly lightweight, and has a good sound range, including bass.
I would recommend this to a friend Great soundbar for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price on this over holiday. Pairs perfectly with the Samsung tv I purchased. Definitely everyone should do the bundle. You won’t be disappointed.
I would recommend this to a friend- Pros mentioned:Sound quality
turdhrdr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good of sound as I was hoping for, but it was easy to install. Sounds way better then the TV speaker.
I would recommend this to a friend - Cons mentioned:Remote control
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this sound bar, but I do not like the remote, you try to turn the volume up or down and it will mute
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts regarding the remote of the HW-C400 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
Thank of the volume and woofer buttons are toggle switches. If you PRESS IN you will mute either the volume or subwoofer. You PUSH or PULL the switch to increase/decrease the volume levels.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions