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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1099 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,099 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect starting bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little sound bar. Great for the price. If you don’t know if you’ll really benefit from a soundbar, buy this and try it out before investing $500 in something more complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Samsung - HW-C400/ZA 2.0 Channel C-Series Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear. This was a great purchase. It doesn't take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the sound, quality, and set up is relatively good. Setting up the speaker via bluetooth was the hardest part as the instructions didn't provide troubleshooting options so I had to look them up. I wish the sound was a bit louder but for the price and size, it works fine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Affordable sound upgrade for your TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very good price. Easy to connect and use out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Works good but doesn't have a screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding budget soundbar. The main issue with the bar is that it doesnt have a screen, so you can't actually see the amount of volume that is added to the soundbar. Overall though the soundbar works well and it sounds good, so I don't really have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    My Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente sound, compact, easy to manage, no need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, I just wish it would get a little bit louder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Channel C-Series Soundbar-built-in woofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer during a Black Friday sale at Best Buy and the main reason that I chose to go with this model is that it didn't come with a separate subwoofer. I like that it doesn't take up the addtional space with that other piece, but the quality of the sound isn't significantly better than just the TV's speaker. I would only recommend it if you are also just looking for the one piece versus two. If you have the space for more, maybe go with a fancier model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased with our new TV and wall mount. Sales associate recommended this product to work best with our tv selection. Once hooked up in the room it provided a great sound, super easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound LED lights could be in better spot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box excellent which is supposed to be nearly perfect....but it was missing the remote. It's not a big deal since my tv remote could be programmed to control it. I see what people mean about the volume indicators with no feedback from lights or on the tv screen. The sound quality makes up for all the fallbacks though. The ability to use the soundbar with Bluetooth is great for hosting too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for the price but I would change a thing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good for the price. Makes me feel like I'm at the movie theater! I knocked off a star because it disconnects from the TV even though it's plugged directly into the TV via optical audio cable. I don't know if this is user error or just the way the sound bar works but it would be better if it stayed connected to the TV and I didn't have to turn it on and toggle the modes every time I turned on the TV also.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KyraM,

      I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your HW-C400 soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.

      In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.

      You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the side of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.

      I hope these tips help resolve your issues. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sooo clear and durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I purchased this sound bar with woofer in like 2018 sooo clear definitely worth $ in 18.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price! I purchased it open box, but the quality was like new. Very impressed with the sound for the price--robust, and clear voices. Only drawback is that is has a significant lag when trying to use it via Bluetooth. I also wish there was way to tell the volume level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Sound Bar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Sound Bar! I recently purchased a Samsung Smart TV and the Sound Bar truly enhanced the watching and listening experience. I connected mine via Bluetooth and it was so very simple. I also made when I purchased it that it would it directly under my TV. Worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good soundbar. The sound quality is clear and the bass is not only loud but also clean. It’s not muddy like other speakers might be on the low end. Honestly my only gripe is I can’t see what the volume is so I have to listen while I’m adjusting it with the remote, but I don’t think other soundbars have visuals either. For the price I’d say it’s worth buying over the cheaper options that probably aren’t as reliable and don’t have a sub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great it looked good on shelf below tv. The problem was no HDMI port to hook up to my tv. My Samsung TV had no optical cable port so I had to hook it up using Bluetooth and then the sound didn’t match the lips on the TV. Not being able to adjust the lips to match left me with no choice but to acquire another sound bar with a HDMI port. I wouldn’t recommend this sound bar unless your tv had an optical cable port.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr Ulmon Gore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my bedroom and it has the ability to be in surround but not overwhelm my room with to much sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Simple & easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to hook up and was instantly compatible with my Samsung tv which was why I bought it. Sound is better than tv speakers alone, but wished it was a little bit louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Space saving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good not the best control of tones comes with optical cable

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Size doesn't matter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small sound bar with great sound. I paired with my tv because the sound from the TV is not good at all. Now with the sound bar it sound like a mini theater, it has just the right amount of bass.

    I would recommend this to a friend
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