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Customer Ratings & Reviews

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Your price for this item is $89.99
The comparable value price is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 1037 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,037 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Difficult to manage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and fills the room, but the instructions for set up and use are confusing and difficult to follow. We have tried a variety of adjustments based on the sheet explaining the settings and we are still not sure we have it working right or at its peak quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Limited connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar delivers a punch but I'm disappointed that it doesn't have an HDMI connection, only the optic and USB-a. My samsung tv (3mo old) doesn't have the optic connection, only the HDMI and USB-a so now I have to buy a cord or connect via wi-fi (my wi-fi goes out often). Frustrating...

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design AND instructions. Volume control not explained enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good sound quality for smaller room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an off brand soundbar on the Samsung in my home office. It required a separate remote, wouldn’t work correctly when you turned on the TV. This fully configured itself on installation when connected and is totally integrated with the tv remote. Sound quality much better than tv speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very choosy about our home theatre equipment but for the price, we were willing to give it a try. We were pleasantly surprised, & the sound quality for the price is unbelievable. I was able to set it up in less than 15 minutes, connecting it to a 17-year-old plasma no longer connected to the surround & needed a little volume boost for the folks in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound such a small device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller Sound bar. Built in woofer provides just enough sound and bass for smaller TV set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to install this was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Supervisor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I love it !!! First when I was purchasing. I thought it’s not gonna be a good volume sound system but ones I bring it from the Best Buy I try and the first day I started loving this is a good system for the good one and sounds quality I love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Pretty worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy setup! Immersive audio for movies. Could use better bass depth, but overall worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, sleek compact. Perfect fit tor the living room

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Perfect product for a Smaller space

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size good quality sound perfect for a smaller room or dining kitchen area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Necessary addition to a new Samsung TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar brought a recently purchased Samsung set up to an overall high quality, even without a sub woofer. The sound bar integrated effortlessly with our new Samsung television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes voices on TV clearer but It does not adjust the volume level from different channels

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the range that this soundbar gets, I love that it is Bluetooth and how I can connect my phone to it if I want. The quality of the this soundbar is clear and when watching an action movie, it makes a real big difference to movies now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    average product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It´s good for a small living room, it doest have too much volume for great sound

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Damaris,

      Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Hung it over my headboard. Makes movie sound so much better

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for it's size. Like the compactness of the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Q symphony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar it's the second one I bought the first one did not hook up to my Samsung TV with the key symphony option so I returned it and got a really good deal on this one it was on sale but it hooks up fine and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice soundbar for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice-quality sound. It took me some time to get it to work, mostly with the Insignia TV connection. Other than that, the sound is excellent, and it's pretty easy to operate.

    I would recommend this to a friend
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