Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Perfect for a small room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar for a bedroom. Optical connection works great (connected to a Samsung TV)
I would recommend this to a friend - Pros mentioned:Sound quality
Nice small soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job for it's price point. I just wanted to project the sound out better from the TV plus be able to stream music through it. Easy to hook up. The only issue is the voices are often out of sync with the lips, but it's usually tolerable. Occasionally everything needs to be turned off and back on again to get back in sync.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CynthiaL,
We appreciate you taking a moment to review the Samsung HW-C400 Soundbar.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
If you continue to experience audio delay, and are connected wirelessly, please use the included digital optical audio cable, or an HDMI cable purchased separately, to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the audio delay entirely and improves the user experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Music sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Sound Quality is High Quality.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Display
Great sound, terrible interface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this sound bar. It had amazing sound. The reason I returned it is because the display is on the top, not the front. So you can't tell when you're turning up or down the volume or changing any settings. Just not feasible.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Had better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not awful, but I do not like the built-in subwoofer. I purchased an insignia sound bar with a separate subwoofer, which is less expensive than the Samsung and insignia sound quality is much better.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ChristinaV,
Thank you for sharing your review of the HW-C400 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung Quality Exceptional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just connected to my new Samsung 4k tv and easy to pair...sounds fantastic..movie sound quality. My cable remote controls all functions.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Excellent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very affordable and easy to install. Great sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Grateful Pups
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both of my dog's beds are under the TV in my bedroom. I bought this to install on the opposite side of the room next to my bed so they don't have the TV blaring down on them. It works GREAT. Now I can watch TV with the volume lower than it would be coming from the TV because the soundbar is closer to my bed. The soundbar itself sounds AWESOME and it was priced to sell. Looking to buy another to do the same in my livingroom because I have dog beds under that tv also.
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the guest room and sounds amazing!
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a small but very high quality makes it easy to put in a smaller space. put it in my bedroom and it’s not to much!
I would recommend this to a friend - Pros mentioned:Sound quality
Another fine Job by the Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a top notch soundbar with top notch installation and I got both with my soundbar selection and having the Geek Squad install it. This soundbar is top shelf. I have enhanced my listening pleasure.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Samsung bar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, not as loud as I thought it’d be but still a great soundbar.
I would recommend this to a friend Great Soundbar for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on this soundbar as it was $50 off. Linked it with a Samsung TV and the sound is outstanding for the price. Bluetooth works fine.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Display
nice upgrade over regular tv speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound upgrade for a small bedroom, which is what we used it for. Not going to be wowed by the sound quality at this price point, but it will be better than the regular TV speakers; kinda wish the display information faced out and not up as you can't see activity while sitting in front of the soundbar
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the cost. It was very easy to hook up.
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Nice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality really nice and its not bulky its great for the price
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound for how small it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fantastic for the price and the size. It also gives you the option of surround sound and normal.
I would recommend this to a friend - Pros mentioned:Sound quality
Basic Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase. I bought for playing music mostly. The levels are good.
I would recommend this to a friend - Pros mentioned:Sound quality
Very easy Setup and good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this sound bar for my grandad. Very easy setup with the Bluetooth. My grandad has hearing issues and even with hearing aids he would have to turn the regular tv speakers all the way up. Now every time i visit him, he always raves about the sound quality and how clearly the sound comes out.
I would recommend this to a friend - Pros mentioned:Sound quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. Good sound. I like it. Not bad. It also looks good.
I would recommend this to a friend