Customer Ratings & Reviews
- Model:
- HW-C400
- SKU:
- 6540799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the HW-C400/ZA 2.0 Channel C-Series Soundbar for its sound quality, ease of use, and good bass for its size. Many find the setup process to be simple, and appreciate the sleek design and reasonable price. However, some customers have experienced connectivity issues and difficulties with volume adjustment. Additionally, a few have reported problems with the remote control and noted the absence of a display screen, as well as hard to read indicator lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Setup
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar. I use it for all my components. It was a breeze to setup.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Display
Works good but doesn't have a screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding budget soundbar. The main issue with the bar is that it doesnt have a screen, so you can't actually see the amount of volume that is added to the soundbar. Overall though the soundbar works well and it sounds good, so I don't really have any complaints.
I would recommend this to a friend - Pros mentioned:Ease of use, Size, Sound quality
My Sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellente sound, compact, easy to manage, no need anything else.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Good for the price but I would change a thing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good for the price. Makes me feel like I'm at the movie theater! I knocked off a star because it disconnects from the TV even though it's plugged directly into the TV via optical audio cable. I don't know if this is user error or just the way the sound bar works but it would be better if it stayed connected to the TV and I didn't have to turn it on and toggle the modes every time I turned on the TV also.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KyraM,
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your HW-C400 soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the side of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
I hope these tips help resolve your issues. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Bass, Sound quality
Great Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. It is very clear and bass on the speaker sounds good.
I would recommend this to a friend - Pros mentioned:Sound quality
Love my Sound Bar!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung Sound Bar! I recently purchased a Samsung Smart TV and the Sound Bar truly enhanced the watching and listening experience. I connected mine via Bluetooth and it was so very simple. I also made when I purchased it that it would it directly under my TV. Worked perfectly.
I would recommend this to a friend - Pros mentioned:Sound quality
Sooo clear and durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I purchased this sound bar with woofer in like 2018 sooo clear definitely worth $ in 18.
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Samsung - HW-C400/ZA 2.0 Channel C-Series Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear. This was a great purchase. It doesn't take up too much space.
I would recommend this to a friend - Pros mentioned:Bass
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs,not over powering has some bass but not deep pounding like a sub would do,for a studio its Perfect no neighbors banging on the walls telling me to turn it down
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased with our new TV and wall mount. Sales associate recommended this product to work best with our tv selection. Once hooked up in the room it provided a great sound, super easy to set up and use.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Very good value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price! I purchased it open box, but the quality was like new. Very impressed with the sound for the price--robust, and clear voices. Only drawback is that is has a significant lag when trying to use it via Bluetooth. I also wish there was way to tell the volume level.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked this speaker up to my new 65" samsung and it works great. Great sound quality and projection for the size
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
It’s good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good soundbar. The sound quality is clear and the bass is not only loud but also clean. It’s not muddy like other speakers might be on the low end. Honestly my only gripe is I can’t see what the volume is so I have to listen while I’m adjusting it with the remote, but I don’t think other soundbars have visuals either. For the price I’d say it’s worth buying over the cheaper options that probably aren’t as reliable and don’t have a sub.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the sound, quality, and set up is relatively good. Setting up the speaker via bluetooth was the hardest part as the instructions didn't provide troubleshooting options so I had to look them up. I wish the sound was a bit louder but for the price and size, it works fine!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Pick Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and quality for the price. Nice surround sound for a cheaper price than other soundbars, great pick up if you need something for your living room or anything and dont wanna break the bank.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good sound, but there is very little bass. But for the price it serves its purpose.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Good soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar, I just wish it would get a little bit louder.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice soundbar! Sounds great especially in surround mode. Only negative, it's not compatible with Samsung Q-Symphony!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound LED lights could be in better spot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it open box excellent which is supposed to be nearly perfect....but it was missing the remote. It's not a big deal since my tv remote could be programmed to control it. I see what people mean about the volume indicators with no feedback from lights or on the tv screen. The sound quality makes up for all the fallbacks though. The ability to use the soundbar with Bluetooth is great for hosting too.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound offers excellent sound and can carry sound throughout a room. I love it and am happy with my purchase. Thanks Best Buy.
I would recommend this to a friend