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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the HW-C400/ZA 2.0 Channel C-Series Soundbar, especially its awesome sound quality, ease of use, and sleek design. The size and bass are also appreciated. Some customers have experienced connectivity issues and expressed concerns about the volume adjustment, while others have noted issues with the remote control and indicator lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 955 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Saved the day for a bad sounding TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and good sound. Had a tv that had a bad speaker and this was the perfict fix

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest quality (build) and sound. Subwoofer sounds weird soemtimes when the media isnt in a 5.1 or 7.1 format. Makes voices sound robotic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    REVIEW OF SOUND BAR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY PLEASED WITH MY PURCHASE OF THIS GREAT SOUNDING SOUND ENHANCEMENT. AND I'M ALSO VERY GRATEFUL FOR THE KNOWLEDGABLE SALESPERSON THAT ASSISTED ME.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great customer service is not , I was disappointed with the advertised price to mount my tv comparing to what the agent attempt to sell. I ended up getting my own person to do this . From $129 that I paid online the customer service try to charge me $249 with the excuse it was weird I had that price. They rather cancel my service than service me since it wasn’t my fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound bar for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Does the job. Works well. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound. Perfect for my living room. It is a good size. Fits anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy in Cincy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar so easy to connect wonderful sound output buying another one for my other tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Sound Bar for the cabin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for the price. Easy hook-up. Could use better operating instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. Loves it! Very easy setup and doesn’t take up too much room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not happy with how it interacts with a Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound, the features and the remote. I had two phone calls with Samsung to see if there was a way to prevent the TV from turning on the Soundbar. Their explanation focused on why this is happening and then adjust my listening practices. When my head was done spinning, I hit on a different option. I just unplug the Soundbar when I don't want to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jeff53404,

      Thank you for taking a moment to review the Samsung HW-C400 Soundbar.

      Try disabling Auto Power Link on your device.

      If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV.

      To use Auto Power Link, follow the steps below:

      1) Connect your soundbar to your TV with an optical cable.
      2) Set the soundbar to D.IN mode by pressing Source on the remote or soundbar.
      3) Press and hold the left direction on the direction pad on the remote for more than 5 seconds or until Auto Power Link appears on the soundbar display to activate or deactivate Auto Power Link.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Soundbar

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound is great! My kids are enjoying it as much as my wife and I.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just added this to my TV on the Lani since it was hard to hear while in the pool. Easy set up and blends in well. I love that you can hook up wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing great for movies amazing quality great sound very easy to use fast connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my upstairs TV which it works pretty good. It was just a little confusing at first to set up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and really wanted to love this sound bar. The sound quality was good but it wouldn't work when we streamed apps like Netflix and Paramount +. I searched everything I could think of but just couldn't make it work. It sounded great while just watching regular TV. The remote was kind of useless as you could never tell if it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the size and price! Truly surprised by the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with Samsung tv and it is easy to program and use, sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and very easy to operate and matched to samsung tv remote

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our Samsung 55" TV using the bracket. Nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! sounds wonderful! Cannot wait to add more speakers

    I would recommend this to a friend
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