Customer Ratings & Reviews
- Model:
- HW-Q600C
- SKU:
- 6535893
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the HW-Q600C 3.1.2 Channel Q-series Soundbar for its excellent sound quality, rich bass, and user-friendly Bluetooth connectivity. Many also appreciate its easy setup and impressive volume for movies. However, some customers have reported issues with Bluetooth connection stability, remote control functionality, a small display, and the soundbar's bulky size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much. I never understood the appeal of sound bars and subwoofers, but this brought me around. It sounds incredible and changes the experience of watching a movie completely
I would recommend this to a friend - Cons mentioned:Connectivity
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent sound bar nothing fantastic. Connected to Samsung TV. The blue tooth connection is not as clear or crisp as the wired connection. Wired connection gives more of that traveling/surround sound feel vs blutooth sounds like an amplified tv speaker.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bryan,
Thank you for sharing your review of the HW-Q600C Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup with great sound. Love it! Like the Q-Symphony
I would recommend this to a friend - Pros mentioned:Sound quality
Unbelievable Quality Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im highly impressed on the sound this Soundbar produces! Ver happy with this purchase!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar and subwoofer combined with the Samsung tv just the right setup.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Based on our experience we cannot recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Samsung Q600C and after the install by Best Buy I was impressed by the quality of the sound. Unfortunately, within a week we continued to have consistent connectivity issues with our TV. On the assumption that perhaps this issue was specific to just the unit we received, we had BestBuy swap out the defective soundbar with a new Samsung Q600C. Within 24 hours we started to experience the same connectivity issues plus the subwoofer stopped working. We subsequently replaced the Samsung with another manufacturer (JBL) and are now enjoying great sound without any problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RichardK,
We appreciate you taking a moment to review the Samsung HW-Q600C Soundbar. I’m sorry you were not satisfied with your experience.
We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest Version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Sound quality
Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar makes my living room feel and sound like I'm at a movie theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Well made Samsung soundbar at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Soundbar. Very easy to set up and syncs to tv. Using ARC HDMI through television. The only thing I think Samsung needs to improve is deeper base from the subwoofer, but all in all, a really good soundbar.
I would recommend this to a friend - Pros mentioned:Ease of use
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is very easy to set up and controls well.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar for living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the options it provides for the value of the money and it sounds great.
I would recommend this to a friend - Pros mentioned:Bass
Sound good, pass through is a nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok but if you’re using pass through with a ps5 you’ll constantly lose earc connection and have to reset. I’ve been through all troubleshooting. Updated drivers, fiddled with hdmi link settings on my ps5. Doesn’t matter, it will randomly drop the eArc connection and go through the tv speaker instead. I’d recommend avoiding a Samsung soundbar with pass through. If you need pass through because your tv doesn’t have enough hdmis (like my Samsung tv which only has two), best look for a different brand/model. Sound aspect of it is decent, but it’s not gonna sound anything like Dolby atmos. But the bass is awesome, dialogue is crisp. Not many complaints on that end, just hate that every few days I have to reset it and waste 20 minutes of my life searching the internet for solutions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Emgee,
Thank you for taking a moment to review the Samsung HW-Q600C Soundbar.
So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great Soundbar and sub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a great price. Have this paired up with a 85’ Samsung TV in a regular size room and it gives a movie theater experience! Highly recommend!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was an excellent purchase. Everything sounds so clear.
I would recommend this to a friend Home Theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fantastic woofers bass is BOM BOM BOM, Multifunction, remote cheaper price than Jbl
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We initially were not going to buy a sound bar but the salesman outlined the advantages and he was so right. It has a rich sound and compliments our new TV perfectly.
I would recommend this to a friend - Pros mentioned:Sound quality
Theater Sound For Real
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love when the sub woofer goes BOOM!!! Without the crackle. Excellent choice!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Theatre quality sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed wirh my new soundbar. Truly amazing wuality with my new Frame Tv. Love my new upgrade
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound and value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound! The bar fits nicely under the TV and provides great quality sound. A great value!
I would recommend this to a friend - Pros mentioned:Ease of use
Great soundbar. Worth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I was worried because of some of the reviews. It works perfectly. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
A Must
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only as good as what’s broadcast, but newer releases and 4K are great. Still even without full use it sounds better than TV speakers. If your investing in a good TV then good sound is a must.
I would recommend this to a friend
