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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 926 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the HW-Q600C 3.1.2 Channel Q-series Soundbar for its excellent sound quality, rich bass, and user-friendly Bluetooth connectivity. Many also appreciate its easy setup and impressive volume for movies. However, some customers have reported issues with Bluetooth connection stability, remote control functionality, a small display, and the soundbar's bulky size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 926 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. You can hear everything real well. You tube musicvideos sound awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best in this price category

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can buy in this price category. We do really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have surround sound to enjoy those movies with a lot of action. Don’t walk, run to your Best Buy to purchase one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great sound many options to upgrade over time.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    SAVE YOUR MONEY. DO NOT BUY. TERRIBLE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worst Samsung product I have ever bought. If I could give this ZERO stars I would. Sound will not stay on, cuts in and out. Have to turn it on and then off over and over multiple times a day to get the sound back. Looked online and ensured I had connections correct, using ARC compliant HDMI cables from 4K box to Soundbar to TV. I did some digging online and numerous forums said to update the firmware, which I did, properly. Did not fix the problem at all. After trying to pour through settings and giving it a chance, I was already past the return date to get a refund. Volume control on remote (when working) is also awkward and horrible to use. In no way would I recommend this product to anyone; which is sad considering I've got two Samsung TV's, another Samsung soundboard (older, HW-F450, which has worked perfectly for years now), and Samung W/D. Extremely disappointed in Samsung, especially considering the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RyanT,

      Thank you for taking a few moments to review the Samsung HW-Q600C Soundbar.

      First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret sound bar for the money. I reccomend this soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q series soundbar is amazing. No issues and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with 65" Samsung TV and great and easy to use for my wife and kids.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Samsung is still Number 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, the Samsung Gear was great. I’ve had problems getting it to sink with my outdoor Peerless TV on a continuous basis. I’m not giving Samsung a low score. Just saying it was not a good match for me and or the particular Television brand that I wanted an outdoor soundbar/subwoofer for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DavidS,

      Thank you for taking a moment to review the Samsung HW-Q600C soundbar.

      You could try to synchronize the video on the TV and audio from the soundbar by pressing the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

      Additionally, please make sure your soundbar is using the latest firmware version. You can update the firmware version of your soundbar by using the SmartThings App or a USB device. If available, you may also want to update the firmware Version of your TV which may feature audio delay improvements.

      Since the soundbar is going to be used outside check out the the Samsung HW-LST70T Terrace soundbar. It is audio optimized with the outdoors in mind. The Terrace soundbar withstands excessive temperatures and is weather rated IP55, to protect against dust and rain.
      Check it out at Best Buy: https://www.bestbuy.com/site/samsung-3-0-channel-the-terrace-soundbar-with-dolby-digital-5-1-titan-black/6412925.p?skuId=6412925

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Watts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has a crisp and clear sound. Not enough watts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds another dimension to enjoying the theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has great quality and amazing sound experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great recommend getting the rear speakers with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung 3.2.1 channel surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Excellent quality. Upgraded to this and very happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud af

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap is this thing awesome. I should have gotten one years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar work very great. Recommend it to everyone who want to get it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Q-series soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, looks good, good quality, great compatibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! Normally we use close captioned bc my husband has 2 hearing aids but this soundbar had changed everything.. we both love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Not too much base. Voice is clear. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my sound bar. Quality is exceptional.

    I would recommend this to a friend
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