Customer Ratings & Reviews
- Model:
- HW-Q600C
- SKU:
- 6535893
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the HW-Q600C 3.1.2 Channel Q-series Soundbar for its excellent sound quality, rich bass, and user-friendly Bluetooth connectivity. Many also appreciate its easy setup and impressive volume for movies. However, some customers have reported issues with Bluetooth connection stability, remote control functionality, a small display, and the soundbar's bulky size.
This summary was generated by AI based on customer reviews.
It is ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but it needs a little more of a kick to it
I would recommend this to a friendBrand response from Samsung
Posted .user782931,
Thank you for taking the time to review the Samsung HW-Q600C soundbar.
You can manually optimize your audio experience with the HW-Q600C by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips will help your enjoyment of you HW-Q600C soundbar. You can reach Samsung Customer Support at: 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Superb item'
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item.. wouldn't hesitate to purchase again for sure
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts regarding the HW-Q600C Soundbar. I am glad to see that you are enjoying your new purchase!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Not compatable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older Samsung TV and couldn't get anything with atmos or truehd to play. My tv kept giving me an audio not supoprted error. I was told the sound bar would bypass that but it doesn't. This isn't really a fair review because I never got to use the bar, but I'm not going to spend another 500 or 600 dollars or more for a new tv that will work with this. So I guess it will be going back to the store. My tv is a 2016 samsung, but only has the arc input and not the earc I need. SO the description is a bit misleading when it says to hook up to an arc port..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Headhunter,
We appreciate you taking a moment to review the Samsung HW-Q600C Soundbar.
Connecting your soundbar to a TV through HDMI will give you the best audio because HDMI cables transmit sound digitally. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.
1. Turn off the TV, soundbar, and external device. Then, connect one end of an HDMI cable to an HDMI port on your TV (make a note of which one).
2. Connect the other end to the HDMI OUT port on your soundbar.
3. Connect a second HDMI cable to the HDMI OUT port on your external device. Connect the other end the HDMI IN port on your soundbar.
4. Turn on the external device and the soundbar. Press the Source button on the soundbar until "HDMI" appears on the display.
5. Turn the TV on and change its source to the HDMI port where the soundbar is connected.
6. Your TV will display images from the external device, and audio will play from the soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Connectivity
Excellent speakers if they didn’t also control TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disliked. Professional hookup but they controlled the TV and kept turning it and the speakers back on when I turned off!!! The only way it would stay off is unplug the Roku box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarquitaJ,
We appreciate you taking a moment to review the HW-Q600C Soundbar.
If your soundbar is connected to your TV with either an optical cable or HDMI via ARC, you can control the volume and mute the soundbar using your Samsung TV's remote. The soundbar should also turn on and off with the TV.
1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV.
2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV.
Other manufacturer’s remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Overpriced for what you get
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected it to sound a lot better. Highly overpriced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelB,
Thank you for purchasing the new HW-Q600C Soundbar. I’m sorry to hear that your initial out-of-box experience fell short of your expectations.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.according to geek squad my sound bar was defective.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PamC,
Thank you for your review of the Samsung HW-Q600C Soundbar. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
We would love to hear more about your experience, so that we can make improvements. Please call us at Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
