Customer Ratings & Reviews
- Model:
- HW-Q60B/ZA
- SKU:
- 6505164
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the HW-Q60B soundbar's excellent sound quality, encompassing both the overall audio and strong bass response. They also appreciate its ease of use, simple setup, and compact design, which fits well in most spaces. Positive feedback also highlights the soundbar's Bluetooth connectivity and affordability. However, some users have expressed concerns regarding the remote control's functionality and the limited display.
This summary was generated by AI based on customer reviews.
Great Audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, had some trouble setting it all up but in the end it came out as expected.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was thinking of going with a 65 in but saw a deal on this one on cyber Monday. The picture quality is awesome and watching movies it's like you're the director.
I would recommend this to a friendSomewhat disappointing.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have stuck to my first choice and bought a simple soundbar for a lot less money. This sub-woofer will not connect so I don't even use it. Volume is all over the place depending on what channel you're watching.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
The sound is great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very impressed with this sound bar! The audio is so clear and installed very easily by the Geek squad. We are very pleased with it.
I would recommend this to a friend Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad for what I use it for, play some music in the background and watch some TV in my small office.
I would recommend this to a friend- Pros mentioned:Sound quality
Gravy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but it doesn’t full the room with sound. Great starter sound bar.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reviewing the HW-Q60B Soundbar. I am sorry to see that you are not fully happy with your purchase!
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
If the video on the TV and audio from the Soundbar are not synchronized, select AUDIO SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
With the Surround Speakers connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds pretty good lack of options leaves one wanting more
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jason,
Thank you for sharing your review of the HW-Q60B Soundbar.
So that we can best assist you with optimizing your Soundbar, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Best for a small room. Not for theater effects
I would recommend this to a friendBrand response from Samsung
Posted .Hello SheldonW,
Thank you for sharing your thoughts regarding the HW-Q60B Soundbar.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
If the video on the TV and audio from the Soundbar are not synchronized, select AUDIO SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
With the Surround Speakers connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Price, Sound quality
Great sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does everything I wanted. The price was also on point. Great sound and quality. I would buy again.
I would recommend this to a friend Samsung - HW-Q60B 3.1ch Soundbar with Dolby Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar performs well overall. Dolby Atmos support is a plus. Pairs well with Samsung brand TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and slim look. I also love that it connects wirelessly with my Samsung TV. The price was great.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Samsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific sound bar! Was recommended to us by the sales person at Best Buy. Terrific sound and easy to use!!
I would recommend this to a friend Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy in my opinion. Samsung is top of the line for me. Been a loyal customer since my 1st purchase of a big screen tv tht was Samsung back in 2004 I believe
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound and value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds terrific rich clear. Music voice clarity are excellent. At the sale price $199 outstanding. Note not sure it matters for the mixed reviews seeing. So far so good. I noticed half the boxes manufactured in two different places. Using e-arc HDMI on a Samsung TV connected and TV pretty much took care of the rest, including wireless subwoofer sync. So glad I purchased. Hope don’t have issue others have said they had after more time.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung Soundbar/woofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is incredible and clear! The woofer is also a dramatic upgrade and pairs well with soundbar.
I would recommend this to a friend Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to match my Samsung TV and all I'll say is it performs better than a more expensive brand I have hooked to my other Samsung TV. Would buy again!
I would recommend this to a friend- Pros mentioned:Bass, Bluetooth
Easy setup and great quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup with a simple hdmi connection. Dialogue is very clear and bass is sufficient.
I would recommend this to a friend Worst product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was purchased with a new tv, got home installed the product; worked for 3 hours then disconnected; tried to troubleshoot it with videos on YouTube/ the Samsung website. Got fed up and returned product to store. Then decided to purchase product again and have geek squad installe product for me(incase i was doing something wrong) best buy messed up my order and my purchase was canceled only to find out the day of my installation. Ended up going to the store purchasing the product and scheduling again installation. Finally got product installed and it only workded for 2 hours and did then same. Called best buy, their customer service rep. Has to schedule someone to come to my house yet again to trouble shoot product and see if the brand new product needs repair! Unfortunately i am dissatisfied with the product i e purchased and completely dissapointed in the service best buy is making me go threw!! I’ve purchased many things from best buy and never have i ever been in soo much hassle to get a working product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello House1112,
Thank you for purchasing the new HW-Q60B Soundbar and taking the time to share a detailed review of your experiences.
I am sorry to hear that you have experienced these issues with your new soundbar, this is not the experience we want you to have with our products.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you and to make this right.
~Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and good boosters. The sound bar controls are easy to understand and operate
I would recommend this to a friend LG 55 QNED TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Lg 55 qned is amazing! The colors are absolutely stunning! I am blown away every time I turn on my Lg 55 qned.
I would recommend this to a friend