Customer Ratings & Reviews
- Model:
- HW-Q60B/ZA
- SKU:
- 6505164
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the HW-Q60B soundbar's excellent sound quality, encompassing both the overall audio and strong bass response. They also appreciate its ease of use, simple setup, and compact design, which fits well in most spaces. Positive feedback also highlights the soundbar's Bluetooth connectivity and affordability. However, some users have expressed concerns regarding the remote control's functionality and the limited display.
This summary was generated by AI based on customer reviews.
Samsung bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product is heard loud and clear highly recommended i’m loved
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok not as loud as i wanted it to be but it will do the job done for a bedroom not a living room not bad for the price and is super easy to install
I would recommend this to a friendBrand response from Samsung
Posted .Hello JuanR,
Thank you for sharing your experiences with the HW-Q60B Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of the CENTER CHANNEL using the UP/DOWN from -6 to +6.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Top tier soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the combination of decently furnished or rooms with soundproofing/no echoing this sound bar works great, even without the sound proofing it didnt reflect off the bare walls much, it feels high quality when held and interacted with, the sound quality is superb one of my favorite soundbars overall
I would recommend this to a friend - Pros mentioned:Sound quality
DO NOT BUY WARRANTIES ANYMORE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar in itself was awesome. Loved the sound and clarity of it all. However, in short time the audio became distorted. I bought the warranty and it has been hopeless. Dont waste your money
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Take your Home Entertainment to the next Level
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Soundbar is the perfect addition to our new 65" Samsung TV. The pairing was seamless and virtually automatic. The remote is easy to use and has multiple features that make you think you are in a theatre. This is the perfect accessory to bring your home entertainment to that next level.
I would recommend this to a friend Wonderful!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so great! Definitely recommend this if you are looking for a new dryer!
I would recommend this to a friendGreat!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great !!I love it!! My family enjoy every movie night, games , and tv shows!!
I would recommend this to a friendSoundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good no problem with it so far thank you best buy
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good Good price and good quality,I would purchase it again
I would recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!! Worth every penny!! Highly recommend for the price.
I would recommend this to a friend- Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good sound bar for the price. Does exactly what I need for the budget I had. Easy to setup and the subwoofer sounds pretty good as well.
I would recommend this to a friend HDMI cord for Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the HDMI cord that came with the box worked for 15-20 mins each time I hooked it up to my grandparent's LG TV. it would then turn off so I had to buy a digital audio cord separately.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JosephH,
Thank you for sharing your experiences regarding the HW-Q60B Soundbar. Your feedback is very important to us and will be shared with our product team.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, Very Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat soundbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to Nephew as a gift and he loves it. He is very pleased.
I would recommend this to a friendI bought two
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one for me and one for my wife we both love this
I would recommend this to a friend
Gift for parents.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift for my parents. They liked it.
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's O.K., nothing special. It's missing something. I've tried all the settings, but the sound isn't mind blowing. It does blow, but not in a good way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts regarding the audio quality of the HW-Q60B Soundbar. I am sorry to see that you are not fully happy with your purchase.
Please reach out to Samsung Customer Support so we can better investigate your issue and provide you with troubleshooting assistance or warranty service.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good only had the item a short time and it seems tom be working good
I would recommend this to a friendWorked for 36 hours... then poof!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we purchased with brand new TV to make our lives easier by having same brand sound bar and TV. Got installed and on say of installation it mysteriously stopped putting out sound in the evening. I restarted tv and it seemed to fix issue. 24 hours later we were sitting there with volume at 20/100. It started ringing, emitting static and then shut off. We had geek squad out to troubleshoot and they had no luck. Judging by others similar experiences seems like samsung has an issue on their hands. Hopefully the warranty replacment wont do the same thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello gocougs1989,
Thank you for purchasing the HW-Q60B Soundbar and taking the time to share your experiences with us. I am sorry to hear that you have experienced these issues with your soundbar, this is not the experience that we want for you.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
If you are having Geek Squad replace your soundbar, please contact Samsung Customer Support if you need any assistance in setting up or optimizing your new unit.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
~Samsung Solutions
- Pros mentioned:Ease of use
Samsung sound bar HW -Q60B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and connection with my TV. My problem is with the User Manual. The explanations for the remote were not detailed.
I would recommend this to a friendBrand response from Samsung
Posted .Hello
We appreciate your feedback regarding the manual included with your HW-Q60B Soundbar.
To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q60B under Q Series.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions