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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 874 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the HW-Q60B soundbar's excellent sound quality, encompassing both the overall audio and strong bass response. They also appreciate its ease of use, simple setup, and compact design, which fits well in most spaces. Positive feedback also highlights the soundbar's Bluetooth connectivity and affordability. However, some users have expressed concerns regarding the remote control's functionality and the limited display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 874 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100 out 10 would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, volume doesn't need to be high for normal tv viewing. Listening to music is a dream when im reading plus the set up was easier than my last sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Blows You Away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound blows you away. You can easily control the volume level of all the speakers with the remote. Subwoofer really adds booming base to action movies. Easily add a bluetooth player like phone to get great music playing through the system. When hooked to your TV you can switch volume control to the Sound bar so you do not have to use multiple remotes to crank it up.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Very good sound and quality for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an av receiver to this is a huge difference. Sound is amazing for something so compact. Don’t have to see speakers everywhere. All the speakers for left right center are all in a nice compact sound bar. Most importantly is the wireless subwoofer is now hidden behind the couch without having to fish the wall to hide the wires. Setup was super easy. I would buy this again in a heartbeat without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best surroundsound I ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Surround sound is amazing works flawlessly. I caught a deal on the surroundsound,open box for $200.00. I will be adding on satellite rear speakers to get that true surround sound.  Satellite speakers were also purchase opening box which save me money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar and sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very great sounding sound bar and the sub is very good. It was very easy to hook it all up to the TV and game system very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great plenty loud good base nice and sleek easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great sound at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking at sound bars to go with my new TV and was ready to settle on a different brand when a salesman showed me this one. I was shocked at the sound quality compared to other samsung bars I had heard. He told me all about it, played some different sounds and then told me it was on sale. This bar is way better sound quality then the bars in the $250 range and the on sale price of $220 makes it cheaper. Better sound and better price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Looks and sounds fantastic as well and was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Love my Soundbar - Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Soundbar. The sound is great. Looks great with my Samsung TV. Perfect together. Would recommend. Price just right!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True surround sound, easy installation and great blue tooth capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound upgrade at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good for the price point, so definitely worth adding to boost TV watching experience. Pairing with my Samsung Tizen Smart TV was effortless, as is pairing with an iPhone for music. Wireless subwoofer works without lag or interruption anywhere in the room. Not necessarily for audiophiles looking for optimal sound quality, but strongly recommend for every day use without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, user friendly, very easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Amazing sound for its size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, great sound! Bought this to go with my s95b tv! Dialog is crisp and clear bass from the sub is adequate. I’ve used this both with Bluetooth and HDMI. Two complaints prevent this product from getting a 5 star: 1. The subwoofer button is almost like a joystick but as such pushing up and down feels almost like I’m breaking the remote. 2. I cannot get this device to get recognized by Samsung Smart things. I’ve seen tutorials even in the manual on how to connect it but it’s not listed as one of the supported devices on the Samsung site. I’ll try updating the firmware and see. Overall I’m happy with this product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Domo,

      Thank you for leaving a detailed review of the HW-Q60B Soundbar. I am sorry to hear that you are not fully satisfied with your purchase.

      SmartThings is required to setup Tap Sound which is a feature that is supported on the HW-Q60B Soundbar. But the Soundbar itself is not compatible with the SmartThings app in other ways.

      The Soundbar itself does need to be able to connect using Wi-Fi, which the HW-Q700B Soundbar is the first in the Q-Series lineup that has that ability.

      If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great price for an awesome sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all agree, the base is definitely awesome! Once we turn the volume to around 17 decibels or more, you can then hear the true sound—quite awesome! There is a slight 3-5 second delay once you turn on the unit but it’s not an issue. We’d strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 5 out of 5 stars

    New Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very clear and the Bass is very good . Great purchase for the price .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound quality is ok. Not great just ok. The setup took a while because my xfinity remote was confused with two Samsung devices. My TV and the sound bar. It finally figured that out but it took a lot of adjusting. I’m not even sure what I did to make that work.the enclosed remote is crap. Samsung says the remotes will control everything but the don’t even control all of the sound bar functions let alone be able to control the cable box. But you can’t get rid of them because there are functions you can’t get the xfinity remote to control. I should have just used my stereo. It has way better sound but is not as convenient to use after I was finally able to get some of the functions working on the xfinity remote.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AlanB,

      Thank you for sharing your review of the HW-Q60B Soundbar. I am sorry to see that you have experienced these issues with your new unit.

      You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.

      To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

      If the video on the TV and audio from the Soundbar are not synchronized, select AUDIO SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

      Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Super Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is terrific. Just like a movie theatre. Very easy to use, very attractive..great value

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. The bass feels awesome! Was very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar failed after a few days. Was able to return it for another, and so far, no problems. There are no instructions for using the unit. The remote is not great. But once installed and figured out, the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with great sound. Works flawless with Samsung tv's.

    I would recommend this to a friend
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