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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the HW-Q60C soundbar's amazing sound quality, ease of use, and strong bass. Many appreciate its sleek design and seamless compatibility with Samsung TVs, particularly when using Dolby Atmos and Q-Symphony features. Some users found the setup straightforward, while others experienced occasional connectivity issues. A few customers noted challenges with volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 577 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar paired perfect with my Samsung tv, sounds good, and I only need one remote now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that i would just get this for now but i don't think I'll upgrade at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound system meets my expectations for good quality sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound!! Very easy to use and hook up. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar, would highly recommend this sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing and sound good and a average living room must have...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for my new tv.............................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, I lied it and it looks very good. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Love this bar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power speaker with an amazing subwoofer!...My low end thumps and fills the room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale and has been a great buy. I would say catch it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving the sound of my games and movie now definitely reccomend this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds amazing would recommend for any type of living space

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get sound right but now great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Can't believe I have been missing out all this time with just regular TV sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Average sound bar and subwoofer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is not very loud. I would not recommend this in a large room. It's in my bedroom which is the only good thing about it. If you don't mind the limitations of a mid-range sound bar, this is the one for you. Had I known that this was not very loud, I would have purchased a Sony. I own a Sony sound bar which is old but sounds great. The subwoofer is awesome, not the Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gibby,

      Thank you for sharing your experiences with the HW-Q60C Soundbar. I am sorry to see that your initial time with the Soundbar has not been ideal.

      You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.

      To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

      Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.

      With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

      If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar and Wireless Subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t ask for a more accurate source of sound than this Thank You!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound, it's better than spected really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Soundbar, makes it sound like you're at the movie theater!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my set up at home. Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and enjoyed it. Bought on sale worth it

    I would recommend this to a friend
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