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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the HW-Q60C soundbar's amazing sound quality, ease of use, and strong bass. Many appreciate its sleek design and seamless compatibility with Samsung TVs, particularly when using Dolby Atmos and Q-Symphony features. Some users found the setup straightforward, while others experienced occasional connectivity issues. A few customers noted challenges with volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 577 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it does make a difference its fits nicely on the table for tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound enhancer for movie theater like effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Package. I will recommend for every household.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds and happy with the product I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quality soundbar! Really enjoy this for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does sound like you are in the theater. It works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy installation makes TV come to life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Go Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install good sound works well with effects surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, matching with my 65QN85B QLED.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Bar top notch quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound system much better than the Samsung Q-series I previously owned 2 thunbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound is a Samsung bar, everything is clearly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with the new 85in Samsung tv. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Won’t break the bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality soundbar. If you get it on sale, it is quite the steal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Performs as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performs as advertised. It was on sale and a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good in small room,easy to connect to tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 1 out of 5 stars

    Great as long as you don't use WiFi...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, when it works. It was super easy to set up, but it is lacking in some features. My biggest issue is that the sound cuts out intermittently. After updating firmware and much troubleshooting, it was determined that my wifi signal is disrupting it. Of course, all this troubleshooting took up my entire return window so now I'm stuck with this soundbar that I can't really use unless I disable my home wifi.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RisInSD,

      Thank you for sharing your experiences with the HW-Q60C Soundbar. I am sorry to see that your initial time with the Soundbar has been frustrating.

      If you have not yet tried, within your router settings set your TV and Soundbar both 2.4Ghz Wi-Fi. Having both the TV and the Soundbar on possibly different Wi-Fi bands can cause interference or connection issues. By making sure they are both running on the same band, you should see less issues overall.

      Lastly, try do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.

      Please note, Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty. If you are still experiencing issues with your Soundbar, please do not hesitate to contact us.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice, but not what I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system, but hate that the volume resets itself after each use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and she loves it, it was easy to hook up and it sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar is a great addition to our Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually works fine, impressed with the sound and quality

    I would recommend this to a friend
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