Customer Ratings & Reviews
- Model:
- HW-Q60C
- SKU:
- 6535892
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the HW-Q60C soundbar's amazing sound quality, ease of use, and strong bass. Many appreciate its sleek design and seamless compatibility with Samsung TVs, particularly when using Dolby Atmos and Q-Symphony features. Some users found the setup straightforward, while others experienced occasional connectivity issues. A few customers noted challenges with volume control.
This summary was generated by AI based on customer reviews.
Great for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Samsung tv. Not as clear of voice as I hoped but decent for the money.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This is my second samsung system. Never fails to please!
I would recommend this to a friendDigging it !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did some side by side comparisons I have to say this sound bar!!! My choice for the $
I would recommend this to a friendAwesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I purchased it. This thing sounds great. I would recommend this to anyone.
I would recommend this to a friendDecent voice quality, no bass
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is fairly straighthforward, its just misisng some features that higher end systems have. The one part that really knocks it down is the poor bass quality. I’ve tried the woofer in different configurations (placement/orientation/surrounding) and it just doesn’t seem to give you much more than just the soundbar gives you. This is after the woofer has been setup, adjusted and moved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TheReviewGuy,
I’m sorry to hear that you’re dissatisfied with the base quality of your HW-Q60C soundbar.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support: at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
My new sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, good price. It’s really good when watching a sporting event
No, I would not recommend this to a friendPerfect sound!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for my QLed Tv. Syncs so perfectly. Great purchase
I would recommend this to a friendFrame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done well and the TV looks great.
I would recommend this to a friendSam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very helpful and knowledgeable. He knew what he was doing.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it sounds and fits perfectly were i want it its a great system
I would recommend this to a friendEntertainment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great value. Also easy to install and sharp looking
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system! Works great with our new TV and was pretty easy to set up.
I would recommend this to a friendSpeakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job thank you fast delivery on time I would order again
I would recommend this to a friendSoundRiffic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great output and product epecially for Combo price
I would recommend this to a friend- Pros mentioned:Bass
A lot of money a little change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I recognize is when the bass of a show is high and the amplifier rumbles
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TelevisionCritic
Thank you for sharing your experiences with the HW-Q60C Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of the CENTER CHANNEL using the UP/DOWN from -6 to +6.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
It's okay, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an existing SONY wired, 5-speaker system. Had high hopes that it would produce equal or better sound. Followed the instructions, but found when you increase the treble, the base goes up at an equal rate. No terribly intuitive, even after going over the on-line instructions several times. I ended up controlling the sound with a separate software program.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello danak,
Thank you for taking a moment to review the Samsung’s HW-Q60C soundbar.
You can try to manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
If the video on the TV and audio from the Soundbar are not synchronized, select AUDIO SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info ~ Samsung Solutions
Great soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item For the price. Easy to set up. Would buy again.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never have had one but I love it. I would recommend it
I would recommend this to a friendWorks great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar is exactly what I needed and works great.
I would recommend this to a friendChrismas 23
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must buy with your new Samsung Television!
I would recommend this to a friend
