Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,619.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q950A soundbar's exceptional sound quality, easy setup, and immersive Dolby Atmos experience. The bass and surround sound are particularly impressive, and the rear speakers enhance the overall audio experience. While some users find the price to be high, many believe it is a worthwhile investment. The top display and Alexa integration could be improved, and the remote control needs some enhancements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 424 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Great Sound! easy to set-up and took maybe about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound and easy to use. Seamlessly works with our tv and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar and the sub has great lows to it. Easy setup with Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Fair warning, I have not been able to find speaker stands that fit the rear speakers though, so definitely look out for that. Also, follow the instructions for the correct order to power on and pair the speakers, I didn't do this and had the worst time getting everything set up. Sound-wise, they sound good... but it's still a soundbar, you're not going to get real Atmos from this. If you have a perfectly square room it may simulate the experience, but for the rest of us, it'll just be a good soundbar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lawrence!

      Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q950A soundbar engineered with 22 speakers immersing you in sound. I am glad to hear you are enjoying the audio experience provided by your new soundbar.

      The HW-Q950A supports true 3D surround sound with Dolby Atmos and DTS:X via front, side, and top firing speakers on both the soundbar and rear speakers! When detecting Dolby Atmos or DTS:X content, your soundbar will display the format across the LED display letting you know you are getting true 3D surround sound. The Q950A also features the ability to simulate 3D surround sound when you are not watching or listening to Dolby Atmos or DTS:X enabled content.

      Please know that Dolby Atmos content is widely available. For example, Netflix has a lot of content available in Dolby Atmos, including their newest original titles.

      To optimize enjoyment from the subwoofer and rear speakers, activate Surround Sound expansion by pressing the “Sound Mode” button twice until you see “Surround” on the soundbar display. Dolby Digital content will also bring out the most from the rears and subwoofer; this content is very common with most over-the-air and cable channels supporting 3.1.2 when in High Definition.

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the rear speakers help bring out the sound for my tv shows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and easy to set up. Works great with my Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this sound system. Easy to hook up and sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference. Movies are booming. The rear speakers are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hands down best sound bar out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is amazing. It immerses the whole room with sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound System

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound system that is very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! Easy to set up, and zero distortion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speakers, easy to set up. pickup from store a bit slow

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value for the sound bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was a little tricky at first to set up, but once it was connected and everything worked, it is a very good sound bar. It has a nice full sound that fills the room and makes watching movies very enjoyable. The sound is crystal clear and is not too verybearing. I was surprised on how different a hockey game sounds with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Amazing sound bar a month ago , Im happy I did. I bought plenty of bars before, but this is the best investment Ive ever did, dough expensive. The sound is like Im at the movies in my own home, calibrates well for my living room. Goes great with my 85in samsung Neo Qled QN900a, thanks Samsung just bring the price down for others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Missing hdmi 2.1 support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding soundbar i have listened too..Big lost opportunity not having hdmi 2.1 for newer consoles..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hybyrd!

      Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q950A soundbar with Dolby Atmos and DTS:X bringing you 3D true surround sound. I am glad to hear you are enjoying the audio quality provided by your new Samsung soundbar. Your feedback regarding HDMI features will be shared with the product team.

      Did you know you may be able to improve your experience further with our new Auto EQ feature? Only available on the Q950A and the Q900A, Samsung’s Auto EQ Technology uses a microphone mounted in the subwoofer to detect and correct low-frequency response peaks caused by the room dimensions and the subwoofer location. The result will be a more neutral overall low-frequency response.

      If you would like to setup the Auto EQ feature, please note the following:

      Subwoofer should be placed with a minimum of 3” clearance from each side to the nearest boundary.
      You must keep the room as quiet as possible while operating the Auto EQ tuning.
      Do not use any buttons until the Auto EQ tuning is complete.
      Auto EQ tuning takes about 2 minutes.
      During Auto EQ tuning, there is no sound from the Soundbar’s main unit and rear speakers.

      If you are using the function for the first time:
      1) Press the (Sound Control) button until Auto EQ is selected.
      2) Press the Up/Down buttons to select Tuning, and then press the button.
      3) Tuning will start, and the progress appears in percentage.
      ‒ To cancel tuning, press the Up, Down, Left, Right or button, and then press the button to confirm.
      ‒ If the tuning is failed, LED blinks in red.
      ‒ If the tuning is successful, LED blinks in blue.

      If you have done the tuning process:
      1. Press the Sound Control button until Auto EQ is selected.
      2. Press the Up/Down buttons to select Tuning, and then press the button.
      3. Press the Up/Down buttons to select one of the following options.
      ‒ On: Turn on the previously tuned EQ settings.
      ‒ Off: Turn on the default EQ settings.
      ‒ Tuning: Start the tuning process again.

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy Setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received item damaged, dented subwoofer. Returned entire unit back to Best Buy for exchange which took about two weeks. All is good with the second unit. With the way it is packed, surprised there was damage in the first place. Anyway, Best Buy replaced it, no problem. Set up was easy, Sounds very good. Wish for little more base punch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater Sound!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was worried that it wouldn't sound good, because we have a high vaulted ceiling. But WOW! A QUIET PLACE 2 4k disc sounded incredible! This was for our living room with wood floors, so I wanted something with wireless rear speakers. Definitely gives you that theater experience without all the different components and wires. Great soundbar!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    simple setup, great sound in under 1 hr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 7.1.4 receiver + definitive audio speakers set as a benchmark. This 11.1.4 samsung wall mounts in under 1 hour, and perform well enough to have me question the 7.1.4 system… No, it does not come close to the separates and floor standing speakers, but it delivers 70% of the performance in mere fraction of the time and money.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Worth every dollar.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive surround sound. Setup is a breeze if youre tech savvy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AntsCoils!

      Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q950A soundbar with Dolby Atmos and DTS:X bringing you 3D true surround sound. I am glad to hear you are enjoying the immersive audio experience provided by front, side, and above firing speakers with Dolby Atmos and DTS:X.

      With SpaceFit Sound+, your soundbar will automatically calibrate sound and enrich bass to adapt to your space. When paired with a Samsung QLED TV*.

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Decent but not Sonos quality sound solution

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent surround sound package until a power outage took out the subwoofer. Honestly the subwoofer did not have the response I desired anyway. Replaced it with a Sonos solution and do NOT regret the extra investment. Samsung makes nice TV's but had compatibility issues with their own sound bar dropping.

    No, I would not recommend this to a friend