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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the HW-Q990D/ZA soundbar for its impressive sound quality, powerful bass, and immersive Dolby Atmos experience. The easy setup and overall ease of use are also appreciated. However, a few customers have reported issues with the Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 328 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with Samsung TV’s and the Q-Symphony is great! I was a little skeptical of the sub only being 8”, but it brings it when you expect it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing theater sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought a lower model sound bar. The difference is incredible! I would never buy a lower model sound bar ever again! This model is the BEST!!! The sound is incredible! Truly a high quality sound system! The rear speakers are wireless! Simple and easy to install! The subwoofer has amazing deep bass sound!!! It makes my bedroom sound like my living room $10k home theater sound system!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this. I don't have any complaints regarding sound nor connection. Watching anything with this system plugged in is a game changer. Ended up rewatching some movies just because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound! The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands-down, the best all-in-one sound system from any of the big manufacturers. I love the sound of it and it’s incredibly powerful. I have the other flagship sound systems from LG and Sony and the Samsung is the absolute best.!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent sound qiulty and very wast to setup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound qiulty and very wast to setup. I had the entire system set up in less than 30 minutes and we have enjoyed the system without issue since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little expensive but worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. I love that it has wireless rear speakers, so I don't have to try and hide those speaker wires. It was very easy to set up. I just connected an HDMI cable from the sound bar to my TV and it was good to go. It has different levels and settings to hear music or sound. Also, now that it has been updated to 2.1 HDMI, I can get Dolby atmos sound on my PS5, which is fantastic, and it gets plenty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major discount sale and a bunchn of rewards points. Major bargain. May not be regular theater surround like a speaker system, but i got a bargain for the price. Large bass and decent height channels for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound on another level with simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would sound like just any other soundbar given it is only a soundbar but this completely changed the sound in my living room. Amazing bass/highs/lows and even surround sound. I didn’t have space to get a 5 or 7 seperate speaker system and this almost accomplishes that with just 2 physical surround speakers. I also love that you simply need to connect the power for each speaker and they instantly connect and start working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me right now this sound bar is just perfect. I have been using samsung product for couple time from now. Sound come really creaspy. It has 2 extra speaker that are idenpendially from each other. You can connect it where ever you want after that bluetooth start its own work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 years of owning my Bose solo soundbar.. yeah 11 years, it finally went. It lasted me so long so it was finally time to get a new sound system. Ended up doing a lot of research online which probably took me at most 1 hour when I ran into this beautiful system. Sat there, got my car keys and drove out to the Best Buy that had it in stock and best decision ever made to purchase. Real easy to set up, paired up with my Samsung tv and setting up the pass through with my PS5.. and boy let me tell you… it feels like my entire living room shakes and the beautiful sound that comes out from behind with the rear speakers be it an action packed movie, or explosive gaming or even the realistic feeling of being in a horror movie with the sounds practically in your ears! The most I pushed up the volume was at 40% and sheesh it blasts. My 2 dogs sometimes looks around confused at the sound all about them. I leave my volume at about 20-25% and that’s more than enough Best purchase ever, quality is amazing. I am one happy buyer for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality, easy set up definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what else to say other than this system is the best I’ve ever used, and I’ve had a lot of TVs and sound systems through the years, including those with a separate amplifier. My friends and family can’t get over how great it sounds. I have it paired with a Samsung S90 C, 77 inch OLED. Don’t think twice if you’re willing to spend the money - it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was last year‘s model that was on sale for over $1000 off. The review said this was a very very good system. We purchased it and they were right. The speakers are forward sideways and vertical. True theater sound in my own family room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for cathedral ceilings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned in the title, I decided to install a sound bar for a room that is not optimal for surround sound, and especially Atmos. After looking through many brands of sound bars, I decided on the Samsung. I do not regret my decision with this high-quality sound bar! It delivers great surround sound, and the base is extraordinary!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing!! (Coming from a Sonos /Bose owner)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 games and movies sound great!!! Sound bar is freaking awesome!! Rear speakers are solid too. Base could probably have some improvements when compared to Sonos, but the soundbar blows the Sonos Arc out the water. Also, the Smart Thing Apps for this is outstanding!! This system has so many additional and well thought out features when using the app. Samsung really did knock it out the park when it comes to those additional features and the app looks very clean. The three 2.1 HDMI ports on the sound bar provides you with convenience and flexibility. Also, if you have a movie collection, the fact that this supports many more audio formats than Sonos and Bose is a big plus as others have pointed out. BTW, I was trying to decided if I was going to keep this system or go with the Sonos Arc, Base Gen 3 , along with (2) Era 300s. Guess what went back to the store??? It was too hard to ignore the incredible value you were getting with this Samsung setup and did I mention it sounds AMAZING?!! Ease of Setup = A+ Sound Bar = A Rear Speakers = B+ Base Module = B- Smart things A and additional features = A+++

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JReview,

      Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.

      And the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!

      Now, let’s talk about the intriguing Private Rear Sound feature. This clever addition allows you to enjoy your favorite shows and movies discreetly, especially during late-night viewing. By deactivating the front-firing speakers and utilizing only the rear speakers, you can immerse yourself in the content without disturbing others nearby. It’s a thoughtful feature that enhances your overall entertainment experience.

      There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
      1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.

      2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar. Quality is great. The surround system sounds great. Better than watching movies in a theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Q990D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, and the wireless pairing is awesome. The ease with which the Samsung electronics recognize each other and connect is also impressive. The only minor gripe is that there is absolutely no mounting for the rear speakers, I guess that's so everyone can choose whatever works best for themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at a discount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been scoping out a cheaper version of this sound system for about a year when this one suddenly went on discount, so I had to jump at the opportunity! The sound quality is great and fills my room. You'll definitely notice a step up in immersion for blockbusters like Dune and AAA video games after you set this up around you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Q990d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and it’s super easy to set up. It could stand to have a little bit more bass, but the sound quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lives up to its reputation and expectections

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this soundbar and its satellite speakers. I will admit I was initial concerned about how this soundbar would interface with my Sony TV, but that concern was without reason. I had no problem connecting it with the TV. I also was very happy that it connected well with my Alexa as well. I admit that since I am not using a Samsung, I might be losing some of the great interfaces the two products will have, I find that the once I got the app for this soundboard I had no problem adjusting the settings of the soundbar to match what I wanted. It clearly has no problem with Dolby Atmos and I love how the soundbar will even tell me when it is using Atmos. It also works very well with my other devices and so it makes an amazing speaker for my iPhone and Amazon Echo when playing music. I looked at a lot of reviews for soundbars and there was a pretty clear consensus that this set was one of the best. So while it is a tad pricey, it lives up to its value and reputation.

    I would recommend this to a friend
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