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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 437 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 437 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    This thing is incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. I feel like I’m in the movie theatre. Easy to setup. Sleek look. Ties in great with a Samsung S90F 77” OLED. Truly immersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True wireless with hidden wires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great sounding unit can be installed with the wires concealed in the wall for a clean professional finished look. We called Innovative Wiring Solutions of Katy for our installation and they provided an affordable solution.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Literally plug and play. Went from a 5.1 soundbar to this one and the tried surround speakers make such a huge difference. Movies, music, tv shows, it does each one very well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system. Bass is powerful as well. Great for watching movies, TV, games, and listening to music as well. Very easy set up too. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic audio quality. I have an LG flagship soundbars from 2018, the SK9Y and this Samsung Q990D blows it out of the water. Excellent surround performance and Atmos works pretty well. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround Soundbar system has great dolby sound with great bass. Giod quality sound for playing music as well. I love the fact that it comes with wireless speakers rather than running wires across the wall to a module. Just what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, especially when it comes as same brand compatibility. The sound is very crispy, loud, and clear. This product made me feel like I'm at a movie theater, but at home, it's a private movie theater. I own this product and samsung 65" smart gaming tv, and this made me feel like I'm in some public place, I would have friends and family come over to make a movie night. Also, this product is bigger than you think, and I love it . I read that the subwoofer is big and bulky, that is true. But the bass is very crisp, and i still love it

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of boom without spending a fortune! The bass its decent, the whole sytem gets loud enough for our family room. Family has enjoyed many movies with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this system from an older Receiver based model Theater system. At first I was skeptical about the sound quality of a wireless system that costs this much but once I powered up this system I realized that this was well worth the costs. My family and I are now able to watch movies with sound so captivating that no one bothers to look at their phone during the movie. lol It Truly makes watching movies a theatre like experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Performs exceptionally well!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q990D is a premium soundbar that justifies its price with great sound quality, numerous features, and robust performance. Pros: Immersive Dolby Atmos and DTS:X sound Excellent build quality Adaptive sound optimization Nice integration with the SmartThings app Cons: Visibility of the front LED display could be better Overall, the Samsung 990D is a premium soundbar offering solid performance and great sound quality. It is an excellent choice for anyone looking to elevate their home audio setup beyond TV audio.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Easy to setup and q-SYMPHONY tech is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, hook up and connection was very easy. You will need to experiment with placement for the subwoofer and smaller speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old Samsung HW90R, the sound improvement was much better than i expected. The subwoofer has more than enough power for any action move. The sound bar itself is amazing but when you add the Q-Symphony feature it takes the audio experience to a new level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy. Crisp. Fun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. This sound system is literally plug and play to the point I almost couldn't believe it. The last Sound System I had running wires all over the living room, this is all wireless and just plugs into power outlets where needed. The sound is crisp and clear and after the first night of watching it I literally jumped out of my seat because the sound was so realistic I thought someone was in the room running behind me during a horror movie. My wife laughed at me but in all fairness the rear speaker was closer to me than it was to her so shame on her! I think for a one and done system with a very easy to use app by the way, this can't be beat. I'm not an audiophile and can't give you the minute details about the highs and lows but for what I needed, this goes above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Rock the house!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar I have ever purchased, I have bought in the past a Sony one, a JVC one but by far this blows him out of the water. Easy to assemble hook up rather and it rocks my house. Thank you so much. My kids and everybody keep telling me to lower my TV now lol love it

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and the sound is great! Definitely worth the price tag!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound system for a small to mid-size room. It is a little bulky, but worth it. Surround sound works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has phenomenal sound quality. The surround speakers work great, haven't had any issues with the surround speakers or subwoofer disconnecting. HDMI 2.1 passthrough is great for modern gaming. About the only downside is that the length of the power cables for the surround speakers is a little short (~6ft) so I had to buy longer replacement cables. I don't use the Q-symphony feature (I think it makes the voices too tinny). Other minor cons: I don't like the buttons being on top of the unit - too easy for cats to sit on it and turn it off or tell the Bluetooth to start searching, also the LED display is a lot smaller than it was on my HW-K850, so you have to wait for words to scroll by to see what setting you're changing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two systems. One for my daughter and myself. I haven't installed my system but my daughters sounds really great. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Brings Movies and Sports to Life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Samsung Q990D Soundbar package to use together with our new 83-inch LG OLED TV in a new home theater set-up. We were slightly hesitant about pairing the LG with a Samsung set rather than LG or Sonos (which we considered and liked), but our worries were unfounded and we have been very happy with it. It links to the TV using eARC HDMI 2.1 cables and the Dolby Sound really enriches what is already a great surround system. The speakers get more than loud enough for any kind of material without distortion and expand the surround-space and project rear and side sound effects quite realistically. It's slightly bright, but you can adjust that somewhat in the Samsung app you can download on your phone that provides more adjustments than you can make with the remote and manual buttons on the main soundbar. The main soundbar in front sounds as good as or better than anything else we heard, with great mids and clear, distinct dialogue. But the subwoofer is the real surprise - it's got some real oomph and richness to its range and lends a true 3-dimensional quality to the sound. This system makes everything sound great, but it really shines with movies, where the Dolby Sound kicks in and really heightens the surround effects. It also makes music videos come to life. One negative is that the surround effects are highly dependent on room layout and size. Ours is rectangular at about 14 x 19 with a 9 ft ceiling, with two doors that we can close to give us the right sound reflections. Open floor plans or much higher ceilings might not be conducive to optimizing the surround and Dolby features this system uses so effectively.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Billonious,

      It’s great to hear you’re enjoying the sound quality of your HW-Q990D Soundbar! With 11 front-facing speakers, 1 subwoofer and 4 up-firing channels, you’ll be immersed in sound all around as it fills your room with bold, multi-channel audio you can feel from all angles. And with a rear speaker kit included, your complete home theater experience is right in the box.

      SpaceFit Sound Pro is a great feature that analyzes your environment to automatically optimize the audio accordingly for accurate clear sound. For this to work you must have the mic unmuted.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

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