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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 474 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two systems. One for my daughter and myself. I haven't installed my system but my daughters sounds really great. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeded Expectations from Audio Snob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never heard a sound bar system that I enjoyed and that made me very nervous to purchase this despite all the rave reviews. This went into my main family room where it’s not ideal for a real sound system but we find ourselves watching a lot of tv in that room and needed something. I caught this on sale when the new F model was launched and saved a lot of money. It’s definitely the best sound bar I’ve heard and I’m very happy with it. Perfect for our family room and surprised at how well the surround sounds in this odd shaped room adding a lot of depth to the TV. I wouldn’t pay full price for these I would go with full range floor speakers if spending that much. But on sale worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound system for a small to mid-size room. It is a little bulky, but worth it. Surround sound works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Samsung soundbar rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this the other day and let me tell you it was easy to install and when I say my room comes to life vibrantly filled with amazing sound quality that competes with my home theater system that cost 40k more! You cant go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best sound bar systems on the market. The sound from this setup is simply amazing. Go to a local BestBuy and hear it for yourself. Dialogue is clear, surround sound is immersive, and bass is appropriate. You will never reach the same level as a dedicated receiver and speakers, but for the price and the convenience...this is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung 990 Sound System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome sound system. Easy to set up. Pairs well with my Samsung TV. Great sound throughout the room. Very pleased with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect soundbar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system punches above its weight and delivers phenomenal sound and clarity. I’ve had it for a year and continue to smile when I get it going for a movie or game. Even more impressive is how it handles low volumes, with clear voices and detail. If your means allow, I’d get it and wouldn’t look back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is straightforward plug in and you're ready to go and the sound is amazing on any movie and show especially Top Gun and any Transformer movie I guarantee it but wait there's more; if you download the SmartThings app you can customize your sounds even more. Money well spent in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 years of owning my Bose solo soundbar.. yeah 11 years, it finally went. It lasted me so long so it was finally time to get a new sound system. Ended up doing a lot of research online which probably took me at most 1 hour when I ran into this beautiful system. Sat there, got my car keys and drove out to the Best Buy that had it in stock and best decision ever made to purchase. Real easy to set up, paired up with my Samsung tv and setting up the pass through with my PS5.. and boy let me tell you… it feels like my entire living room shakes and the beautiful sound that comes out from behind with the rear speakers be it an action packed movie, or explosive gaming or even the realistic feeling of being in a horror movie with the sounds practically in your ears! The most I pushed up the volume was at 40% and sheesh it blasts. My 2 dogs sometimes looks around confused at the sound all about them. I leave my volume at about 20-25% and that’s more than enough Best purchase ever, quality is amazing. I am one happy buyer for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding home theater experience in a single pa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung HW-Q990D for a couple of weeks now, and it has completely transformed my living room. The setup was surprisingly easy for a system of this size, and within minutes, I was getting true, room-filling Dolby Atmos sound from the soundbar, wireless subwoofer, and rear speakers. The clarity of dialogue is excellent, even at lower volumes, and the surround effects are incredibly immersive when watching movies or sports. The bass from the subwoofer is powerful without being overwhelming, and the rear speakers really complete the cinematic experience. Music also sounds fantastic — crisp highs, rich mids, and deep lows. Whether it’s Netflix, gaming, or just streaming playlists, this system handles everything beautifully. It’s definitely a premium soundbar, but the performance matches the price. If you’re looking for a true home theater feel without running wires through the entire room, this is one of the best options available right now. ⭐️⭐️⭐️⭐️⭐️ Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price! Quality of sound and bass on this makea you feel your at the theathers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound from all directions. Set up was a little more difficult than expected, but we eventually got it done and have been rewarded with all encompassing sound from our tv. Movies are so much clearer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar coupled with a Samsung tv for use with qharmony is exceptional. This is the first soundbar that delivers rich bass with great surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is worth every cent! We have high ceiling and it still adjusted the quantity of sound to the room. Great for listening to music and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this. I don't have any complaints regarding sound nor connection. Watching anything with this system plugged in is a game changer. Ended up rewatching some movies just because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what else to say other than this system is the best I’ve ever used, and I’ve had a lot of TVs and sound systems through the years, including those with a separate amplifier. My friends and family can’t get over how great it sounds. I have it paired with a Samsung S90 C, 77 inch OLED. Don’t think twice if you’re willing to spend the money - it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...better than bose smart sound bar system...so pleased with this sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing!! (Coming from a Sonos /Bose owner)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 games and movies sound great!!! Sound bar is freaking awesome!! Rear speakers are solid too. Base could probably have some improvements when compared to Sonos, but the soundbar blows the Sonos Arc out the water. Also, the Smart Thing Apps for this is outstanding!! This system has so many additional and well thought out features when using the app. Samsung really did knock it out the park when it comes to those additional features and the app looks very clean. The three 2.1 HDMI ports on the sound bar provides you with convenience and flexibility. Also, if you have a movie collection, the fact that this supports many more audio formats than Sonos and Bose is a big plus as others have pointed out. BTW, I was trying to decided if I was going to keep this system or go with the Sonos Arc, Base Gen 3 , along with (2) Era 300s. Guess what went back to the store??? It was too hard to ignore the incredible value you were getting with this Samsung setup and did I mention it sounds AMAZING?!! Ease of Setup = A+ Sound Bar = A Rear Speakers = B+ Base Module = B- Smart things A and additional features = A+++

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JReview,

      Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.

      And the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!

      Now, let’s talk about the intriguing Private Rear Sound feature. This clever addition allows you to enjoy your favorite shows and movies discreetly, especially during late-night viewing. By deactivating the front-firing speakers and utilizing only the rear speakers, you can immerse yourself in the content without disturbing others nearby. It’s a thoughtful feature that enhances your overall entertainment experience.

      There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
      1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.

      2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more Bose for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar I have ever owned. Paired with Samsung TV - QNS95CA 65 Enable Q Symphony to take advantage of tv speakers for vocals and fine tune the subwoofer & rear speakers with the Smart Things app. Watching movies are so much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+ sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent full room sound. I was able to set up the entire system and use it within 10 minutes. I would absolutely recommend this to anyone wanting a high quality surround sound system.

    I would recommend this to a friend
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