Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,499.99
Save $500
Comp. Value: $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 457 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from our previous soundbar and did not disappoint. Big, clear sounds, with true surround feels. Even the background sounds from film comes through that weren’t noticed before making you feel you are apart of the screen. Chris, our sales help was incredible helpful and friendly helping us choose the best fit for our needs. Easy to connect and love the display on the bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Brings Movies and Sports to Life!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Samsung Q990D Soundbar package to use together with our new 83-inch LG OLED TV in a new home theater set-up. We were slightly hesitant about pairing the LG with a Samsung set rather than LG or Sonos (which we considered and liked), but our worries were unfounded and we have been very happy with it. It links to the TV using eARC HDMI 2.1 cables and the Dolby Sound really enriches what is already a great surround system. The speakers get more than loud enough for any kind of material without distortion and expand the surround-space and project rear and side sound effects quite realistically. It's slightly bright, but you can adjust that somewhat in the Samsung app you can download on your phone that provides more adjustments than you can make with the remote and manual buttons on the main soundbar. The main soundbar in front sounds as good as or better than anything else we heard, with great mids and clear, distinct dialogue. But the subwoofer is the real surprise - it's got some real oomph and richness to its range and lends a true 3-dimensional quality to the sound. This system makes everything sound great, but it really shines with movies, where the Dolby Sound kicks in and really heightens the surround effects. It also makes music videos come to life. One negative is that the surround effects are highly dependent on room layout and size. Ours is rectangular at about 14 x 19 with a 9 ft ceiling, with two doors that we can close to give us the right sound reflections. Open floor plans or much higher ceilings might not be conducive to optimizing the surround and Dolby features this system uses so effectively.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Billonious,

      It’s great to hear you’re enjoying the sound quality of your HW-Q990D Soundbar! With 11 front-facing speakers, 1 subwoofer and 4 up-firing channels, you’ll be immersed in sound all around as it fills your room with bold, multi-channel audio you can feel from all angles. And with a rear speaker kit included, your complete home theater experience is right in the box.

      SpaceFit Sound Pro is a great feature that analyzes your environment to automatically optimize the audio accordingly for accurate clear sound. For this to work you must have the mic unmuted.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best of The Best!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! I'm so glad I waited for the HDMI 2.1 Passthrough that the 990-C was lacking. If you're not a gamer, you probably won't even miss it, so save yourself hundreds by going with the 990-C. If you want the best of the best, the 990-D is the way to go! I would advise installing Samsung Smart Things App on your phone to explore all the features of this system and fine tune the settings. Just put the remote in a drawer and forget about it if you already own a Samsung TV because the 990-D flawlessly pairs well with any Samsung TV!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and the sound is great! Definitely worth the price tag!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has phenomenal sound quality. The surround speakers work great, haven't had any issues with the surround speakers or subwoofer disconnecting. HDMI 2.1 passthrough is great for modern gaming. About the only downside is that the length of the power cables for the surround speakers is a little short (~6ft) so I had to buy longer replacement cables. I don't use the Q-symphony feature (I think it makes the voices too tinny). Other minor cons: I don't like the buttons being on top of the unit - too easy for cats to sit on it and turn it off or tell the Bluetooth to start searching, also the LED display is a lot smaller than it was on my HW-K850, so you have to wait for words to scroll by to see what setting you're changing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two systems. One for my daughter and myself. I haven't installed my system but my daughters sounds really great. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display size

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound system for a small to mid-size room. It is a little bulky, but worth it. Surround sound works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Samsung soundbar rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this the other day and let me tell you it was easy to install and when I say my room comes to life vibrantly filled with amazing sound quality that competes with my home theater system that cost 40k more! You cant go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with Samsung TV’s and the Q-Symphony is great! I was a little skeptical of the sub only being 8”, but it brings it when you expect it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeded Expectations from Audio Snob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never heard a sound bar system that I enjoyed and that made me very nervous to purchase this despite all the rave reviews. This went into my main family room where it’s not ideal for a real sound system but we find ourselves watching a lot of tv in that room and needed something. I caught this on sale when the new F model was launched and saved a lot of money. It’s definitely the best sound bar I’ve heard and I’m very happy with it. Perfect for our family room and surprised at how well the surround sounds in this odd shaped room adding a lot of depth to the TV. I wouldn’t pay full price for these I would go with full range floor speakers if spending that much. But on sale worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect soundbar system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system punches above its weight and delivers phenomenal sound and clarity. I’ve had it for a year and continue to smile when I get it going for a movie or game. Even more impressive is how it handles low volumes, with clear voices and detail. If your means allow, I’d get it and wouldn’t look back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung Q 990

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Easy to use. Better then other soundbars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound from all directions. Set up was a little more difficult than expected, but we eventually got it done and have been rewarded with all encompassing sound from our tv. Movies are so much clearer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is worth every cent! We have high ceiling and it still adjusted the quantity of sound to the room. Great for listening to music and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding home theater experience in a single pa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung HW-Q990D for a couple of weeks now, and it has completely transformed my living room. The setup was surprisingly easy for a system of this size, and within minutes, I was getting true, room-filling Dolby Atmos sound from the soundbar, wireless subwoofer, and rear speakers. The clarity of dialogue is excellent, even at lower volumes, and the surround effects are incredibly immersive when watching movies or sports. The bass from the subwoofer is powerful without being overwhelming, and the rear speakers really complete the cinematic experience. Music also sounds fantastic — crisp highs, rich mids, and deep lows. Whether it’s Netflix, gaming, or just streaming playlists, this system handles everything beautifully. It’s definitely a premium soundbar, but the performance matches the price. If you’re looking for a true home theater feel without running wires through the entire room, this is one of the best options available right now. ⭐️⭐️⭐️⭐️⭐️ Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...better than bose smart sound bar system...so pleased with this sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little expensive but worth it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. I love that it has wireless rear speakers, so I don't have to try and hide those speaker wires. It was very easy to set up. I just connected an HDMI cable from the sound bar to my TV and it was good to go. It has different levels and settings to hear music or sound. Also, now that it has been updated to 2.1 HDMI, I can get Dolby atmos sound on my PS5, which is fantastic, and it gets plenty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ATMOS IS INCREDIBLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Incredibly sophisticated design as well as high-quality sound. Easy to connect with the Samsung Q Synchrony Ready TV. The system truly brings the sound to your home. I have a very peculiar living room layout with openings yet the AI sound adjusted perfectly so you hear sound and detail in every corner! Extremely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best soundbar bought

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar coupled with a Samsung tv for use with qharmony is exceptional. This is the first soundbar that delivers rich bass with great surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 years of owning my Bose solo soundbar.. yeah 11 years, it finally went. It lasted me so long so it was finally time to get a new sound system. Ended up doing a lot of research online which probably took me at most 1 hour when I ran into this beautiful system. Sat there, got my car keys and drove out to the Best Buy that had it in stock and best decision ever made to purchase. Real easy to set up, paired up with my Samsung tv and setting up the pass through with my PS5.. and boy let me tell you… it feels like my entire living room shakes and the beautiful sound that comes out from behind with the rear speakers be it an action packed movie, or explosive gaming or even the realistic feeling of being in a horror movie with the sounds practically in your ears! The most I pushed up the volume was at 40% and sheesh it blasts. My 2 dogs sometimes looks around confused at the sound all about them. I leave my volume at about 20-25% and that’s more than enough Best purchase ever, quality is amazing. I am one happy buyer for sure!

    I would recommend this to a friend
Sponsored