Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 10104279
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality and easy setup. Many appreciate its wireless connectivity, compact size, sleek design, and ease of use. However, some customers have reported issues with the volume decreasing unexpectedly, the bass not being very powerful, and the remote control not always working.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a gift for me she loves it thank you the sound is great
I would recommend this to a friend - Pros mentioned:Sound quality
MY Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, TV sounds good music sounds great good looking
I would recommend this to a friend Good soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound bar. Very minimal and blend in with the TV
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They told me this sound bar could connect to any t.v. they didnt tell me i had to buy a audio cable also
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alwayswatching,
Thank you for taking a moment to review the HW-S50B Soundbar.
There are three ways you can connect the HW-S50B to your via TV HDMI ARC (cable included), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Sounds great! Easy to set up sound bar
I would recommend this to a friend - Pros mentioned:Setup
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and easy to setup! Works well with our Samsung TV!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with a great ease of use. A+
I would recommend this to a friend - Pros mentioned:Sound quality
Happy happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, sound is clear and powerful, it has a good volume
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good from it. I bought it as a gift..
I would recommend this to a friend - Pros mentioned:Sound quality
Try it yourself
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound and great price? Can’t beat that
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound since the chord leading to the television was changed.
I would recommend this to a friend - Pros mentioned:Sound quality
Great match with TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the sound bar to go with Samsung 43 inch tv. Great together.
I would recommend this to a friend - Pros mentioned:Connectivity
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound quality as a stand-alone output speaker, but it gets the job done and connects smoothly via Bluetooth. Good quality for the money.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CleesPhoto,
Thank you for sharing your thoughts regarding the HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Bubba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation works and sounds great as with all Samung products.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Price was not too bad. Premium sound for sure
I would recommend this to a friend - Cons mentioned:Volume
No Help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give us any increase of volume over the TV sound. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarionG,
Thank you for your review of the Samsung HW-S50B Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings like When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Scheduling Incompetence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in-store experience and I have no issues with the product. What is the problem is what followed and is complete incompetence in terms of setting up the installation. I set up the installation several weeks in advance for a specific day because this is a second home. After doing so the first time i received a notification that it was set up for a different day. I called back and set it up (again) for the correct day and spoke specifically to an agent. The day before the scheduled installation I get a text indicating I need to set up the installation. I call and they tell me they cannot honor the original date. I cancelled the order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MileZ,
It's unfortunate to hear of your installation experience. We recommend you contact Best Buy directly for assistance. You also may want to consider providing feedback to the Best Buy store where you made your purchase. We hope your issue is resolved quickly.
Should you ever need help or have questions on Samsung Products, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker has good base perfect for the price would definitely recommend
I would recommend this to a friendStarted with a bang but blew in the end
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is working really good the first few hours I used it but the next day it began making blowing wind noises that are super annoying I tried a lot of techniques to fix it such as changing the output on my TV from Auto to PCM and all kinds of settings and monkeying around looks like I'm going to return it at this point. This is for a Samsung S50B soundbar btw.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SeanM,
Thank you for taking a moment to review the HW-S50B Soundbar. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works great. I was disappointed the batteries in the remote were very weak had to replace them.
I would recommend this to a friend