Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 10104279
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality and easy setup. Many appreciate its wireless connectivity, compact size, sleek design, and ease of use. However, some customers have reported issues with the volume decreasing unexpectedly, the bass not being very powerful, and the remote control not always working.
This summary was generated by AI based on customer reviews.
Happy happens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service knowledgeable and friendly also got on sale
I would recommend this to a friend- Pros mentioned:Sound quality
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar . Made me realize that the tv sound wasn’t that great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jayk,
Thank you for sharing your feedback on the HW-S50B Soundbar. I am glad to see that you are enjoying your audio experience.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Upgrade to surround sound by adding SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. Offering a more cinematic experience with fewer messy wires.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar works perfect paired with our Samsung TV.
I would recommend this to a friend- Pros mentioned:Connectivity
Stays connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually stays connected to the tv. Never had to reconnect.
I would recommend this to a friend - Cons mentioned:Remote control
Not Happy with sound at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get sound any different than from the TV itself. The remote does not have any way of telling me how to use the soundbar. The sound uses the Q symphony but the sound is really no different from soundbar than the TV. I was going to return but out of the 15 day return. I even bought additional wireless speakers to connect to it and the sound is minimal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AvaF,
Thank you for taking a few moments to review the Samsung HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this sound bar my new Samsung Qled tv. Great sound to a great tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sylvia,
Thank you for purchasing the new HW-S50B Soundbar and taking the time to leave a review. I'm glad to see that you are enjoying the audio quality the soundbar offers.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Q Symphony provides perfectly synchronized audio from both Samsung TV speakers and soundbar speakers that tracks with each scene for the most harmonious, cinematic experience, whether you are using an HDMI or Optical cable.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Cons mentioned:Bass
It ok…for extra volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small sound bar…but dnt really get hear or feel the bass on it..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Troi,
Thank you for taking a moment to review the Samsung HW-S50B Soundbar.
Did you know that with the HW-S50B you can optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you are looking for additional bass, beyond what the HW-S60B can provide, consider adding the compatible SWA-W510 Wireless Subwoofer from Samsung to take your audio experience to the next level.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money the sound bar helped a friend that's hard of hearing .
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bill442,
Thank you for your review of the Samsung HW-S50B soundbar.
You can optimize the HW-S50B soundbars audio experience by using the various sound modes it offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, so my husband could without turning up the volume.
I would recommend this to a friendSAMSUNG HW-S50B SOUNDBAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance and price. I did need to purchase an optical cable instead of using the HDMI cable that came with the soundbar.
I would recommend this to a friend- Pros mentioned:Sound quality
Good choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and ease of installation. Reasonably priced.
I would recommend this to a friend Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is great! Best Buy is the best. Samsung over every brand !
I would recommend this to a friendSamsung TV and Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked it up, programmed the TV, and it works fine. I would do it again for sure.
I would recommend this to a friend- Pros mentioned:Setup
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for the home and porch. Easy to install
I would recommend this to a friend Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, best price, very competent sales rep.
I would recommend this to a friend- Cons mentioned:Volume
Very poor operation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I pause the movie or series on our Samsung tv, I have to reset the volume setting on the device. Very irritating plus no tech to help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobinS,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
Try selecting the Adaptive Sound mode on your soundbar. Scenes are analyzed in real-time to pull out the most important audio based on the type of content.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
It’s just okay.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this sound bar, but it has been a nightmare to set up with my tv, and never quite works right. All of the options are confusing, and leave something to be desired. Only bought it because it was on sale, would definitely recommend a different one though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cmd599,
We appreciate you taking a moment to review the HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Good addition to enhance sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matched this up with the Insignia TV to provide 3 channel dolby sound and very happy with it. Need a HDMI port on the TV for it. Does the job
I would recommend this to a friend- Pros mentioned:Sound quality
Music soundtrack and dialgoue not in balance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with a Samsung Tv that had poor sound and this improved the sound in a general way with most cable shows, however there is a big problem with balancing streaming movies that have a mix of music alongside dialogue, the music booms and the dialogue sounds muffled or underwater.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SusanK,
Thank you for sharing your experiences with the HW-S50B Soundbar. I am sorry to see that your experience has not been ideal.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. The CENTER CHANNEL is where the dialogue will come from. By increasing this channel, the dialogue will be improved when the rest of the movie/show gets louder. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope these tips help improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Soundbar and ROKU stick issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar to add to my 2016 Samsung TV. I got it to work one time, but could not get it to work again. I will need help programing it. If you want to buy it please tell the sales team the age of your TV and see if it is compatible. I use a ROKU stick to stream, might be the problem..
I would recommend this to a friendBrand response from Samsung
Posted .Hello KathyP
Thank you for sharing your experiences with the HW-S50B Samsung Soundbar.
So we can offer step-by-step assistance to connect your Soundbar to TV, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions