Customer Ratings & Reviews
- Model:
- HW-S60A/ZA
- SKU:
- 6454666
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the HW-S60A soundbar's impressive sound quality, praising its overall performance. The soundbar is also well-received for its user-friendly setup process, with many users commenting on how easy it is to get started. Additionally, the soundbar's price point is seen as reasonable and offers good value for the features it provides.
This summary was generated by AI based on customer reviews.
Sound okay, no bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay soundbar. Did not really meet expectations. Sounds was okay, bass was non existent. Returned and purchased the HW-S60B 5.0ch All-in-One Soundbar w/ Wireless Dolby Atmos (2022) which is so much better!
No, I would not recommend this to a friendNice full sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and integration with my Samsung TV. No regrets at all with this purchase.
I would recommend this to a friendGreat soundbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar with alexa built in. It is compact, stylish yet powerful
I would recommend this to a friend- Pros mentioned:Alexa integration, Easy setup, Price
Top Notch Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st, the design of the sound bar is sleek and modern looking. It has a designer feel and looks good on a stand or mounted. The device was very easy to set up. It was as simple as hooking up right out of the box and pushing play. Alexa responds very well and adds a nice technological upgrade to the sound bar. Alexa makes it easy to change outputs and divert the sound through the TV, a video game source, or even your phone for music. The sound quality is very nice. The bass can really shake up a room for not having a sub woofer attached. It also is crisp and clear. It syncs well with voices. No input lag. Overall, I recommend this sound bar for anyone looking for an affordable upgrade. It can handle the job and fill an entire living room with sound.
I would recommend this to a friend Nice Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound! I would definitely recommend!!!!!
I would recommend this to a friendMakes Samsung Smart TV's WiFi not able to connect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar worked fine but it made my Samsung smart TV wireless capability not work. I'd have to reset the TV to factory settings to get the WiFi to work and then it would go out again. Without the WiFi functioning on the smart TV, it becomes a dumb TV and is worthless. I unplugged the soundbar and there were no more issues with the TV's WiFi connectivity so the soundbar is clearly the issue interfering with the TV. Unless someone knows how to fix that...I can't use the soundbar at all with a Samsung smart TV. I've currently unplugged the soundbar and it's collecting dust until there is a solution. Past it's return date once I figured out the soundbar was the issue so I'm stuck with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
Thank you for choosing the HW-S60A and taking the time to share your experience. Your details on the Wi-Fi connection with your TV will be shared with our product team.
So that we can better understand your issue and provide you with troubleshooting assistance, or warranty information please contact Samsung Soundbar Customer Support.
call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
TV Watcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar not as good as I thought it would be. The reason for getting it was because the audio of TV speakers are not good. The decibles should not have to be as high as they are for good audio from TV programs. I expected a better product from /samsung including the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Disappointed,
Thank you for purchasing the Samsung HW-S60A featuring Side Horn Speakers with Acoustic Beam and Adaptive Sound which delivers optimized sound based on each scene. We appreciate you sharing your feedback regarding the performance.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, MUSIC, or ADAPTIVE SOUND.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
If you are looking for additional bass, beyond what the HW-S60A can provide, consider adding the compatible SWA-W500 Wireless Subwoofer from Samsung to take your audio experience to the next level.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device claims to have 5 distinct channels and support surround sound but it does not. I can only get it to play stereo (2 channel). Every test I have run only the front left and front right actually play audio. Center speaker and other 2 speakers are not distinct channels. For a stereo sound bar this is overpriced and not worth it. Very disappointed. Sound quality is fair, but not great. Definitely need the subwoofer, which I did add. Still not exceptional. I expected much more from this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jimmy,
Thank you for purchasing Samsung's HW-S60A soundbar and for sharing your review. Your experience regarding the audio performance of your new soundbar is important to us and will be shared with our product teams.
Please know, depending on the sound mode your S60A is in, it may change the way surround sound is handled. Please try switching the sound mode of the soundbar from Standard to Adaptive which will allow 5.1ch audio to play through the soundbar.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in. You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol). Adjust the volume between -6 to +6 by using the Up/Down buttons.
I hope these tips help you further enjoy the soundbar experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound Bar Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to know yet, how this works because the first one the Geek Squad installed Alexa didn't work, so they have to come out again, but the sound from the TV sounds fine.
I would recommend this to a friendBrand response from Samsung
Posted .Hi cjss,
I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations.
We would love the opportunity to investigate this for you so we can provide additional settings adjustments or troubleshooting assistance.
Please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864 available 24 hours a day, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Solutions
- Pros mentioned:Bluetooth, Easy setup, Sound quality
Very nice soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is really nice. It's very easy to setup. It's a simple plug and play and it works. I tested it by HDMI ARC which worked well. It also works easily through Bluetooth if you're looking to connect another device or if your TV works with Bluetooth. Of the two, HDMI ARC is a little better on sound quality. The speakers are great. I was surprised at how much bass a single soundbar was able to produce but it was very good. The voices are clear when watching TV. This was important for me because I've used many soundbars where I can understand dialogue. I'm glad this solved the issues. Overall, I'm impressed and I like this soundbar.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound system option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Samsung all in one sound system for over a month now. Sound quality is great when watching a movie and or listening to your podcast. Added features such as alexa is a big plus for hand free tasks. Weather alert, Amazon orders and reminders can be set with this device. The sound system does come with a mounting bracket but fails to deliver the screws and tools to hide the wires. Overall the Samsung all in one 5 channel HW-S60A sound system is a solid contender for a buyer in the audio sector.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this soundbar. It was easy to unpack and set up. We used the optical input to set it up with the TV. The sound is crisp and clear no matter how loud the volume is turned up. My favorite aspect is being able to use airplay to stream music directly from my phone. Being able to connect wirelessly and over bluetooth is also really nice. I do think I will end up getting the subwoofer that is compatible with the soundbar just to get the full experience with the bass.
I would recommend this to a friend Something to think sbout
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The covering protects my furniture. I wish it had come with instructions, because I’m not very technologically savvy. Sound is great!
I would recommend this to a friendWould not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work. Tried everything for 2 days - and I’m fairly knowledgeable about how these work. I have an LG OLED with an ARC connection, and no matter what I did it would not work. Returned it and bought an LG soundbar which worked as soon as I plugged it in. So I know the TV was not the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DBman,
Thank you for sharing your review of the HW-S60A. Your experience is very important to us and will be shared with our product team. It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
