Customer Ratings & Reviews
- Model:
- HW-S60D
- SKU:
- 6577565
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the HW-S60D sound quality, ease of use, and smooth setup. Many appreciate its sleek design and convenient size, as well as its connectivity with Samsung TVs. The Q-Symphony feature is also praised. However, some customers have noted concerns about the bass and volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound if on sale. Otherwise read below.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought a nice Phillip TV. But the audio was awful so I decided to buy a song bar. A kind of wish I had opted in for something else but this was the cheapest one they had for what I was after the audio sounds great. Don't get me wrong. The issue that I have with it is that it will not stay connected with the t. V, so I'm constantly having to unpair it and re-pair it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lostinafantasy,
Thank you for taking a few moments to review the HW-S50B Soundbar.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements.
When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the Micro USB port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Save the downloaded software to a USB memory stick and select “Extract Here” to unzip the folder.
4. Turn on the Soundbar and connect the USB memory stick containing the software update to the female port on a Micro USB adapter cable (not supplied). Connect the cable to the USB port on the Soundbar.
5. Plug USB into Soundbar and switch to USB source, the software will update automatically and will complete update within 2 minutes. During the update process, the 5 LEDs will start flashing in a loop, and then the 5 LEDs will all be bright white, and then the 5 LEDs will flash in a loop again. When the update is complete, the cyan indicator blinks 3 times, and the soundbar automatically restarts.
If LED sequence flashing is not displayed:
1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar’s USB port.
2. Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. It does a great job enhancing the dialogue of the TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar would recommend it for anybody that has a Samsung TV
I would recommend this to a friend - Pros mentioned:Connectivity
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as described by salesperson. Easy to connect.
I would recommend this to a friend - Pros mentioned:Sound quality
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NIce clear sound. takes up very little room on the tv console
I would recommend this to a friend - Pros mentioned:Sound quality
Rich Audio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Q-Symphony audio is great. It provides a richer, deeper sound than the TV speakers alone. I got the soundbar on sale so it was a great value, I can't say I'd feel the same if I paid full price.
I would recommend this to a friend Sound off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and phenomenal sound. Lacks some base to it.
I would recommend this to a friend- Pros mentioned:Sound quality
Get this soundbar NOW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best single unit soundbar on the market hands down especially if you don’t have room for a multi unit surround sound system
I would recommend this to a friend - Pros mentioned:Sound quality
Voice clarity is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, can hear voices far more clearly than with my old surround sound
I would recommend this to a friend - Pros mentioned:Sound quality
Nice compact all in one sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent compact sound bar with avg. bass built-in. I set it up as Q-symphony enabled with my samsung 65inch oled tv. can't tell how it works but it does improve the sound quality from TV. With the price point, it's a good enhancement for the whole TV entertainment experience for sure.
I would recommend this to a friend - Pros mentioned:Sound quality
When is works, it’s awesome…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we’ve had nothing but challenges with this soundbar. I bought it primarily because of the Q-Symphony features. But despite not changing the settings once we had it working well with Q-symphony, it would randomly stop working or disconnect or simply wouldn’t produce sound at all. After 3 months of trying every trick I could find online, it just wasn’t working the hassle and I unplugged it from my Samsung Q-series TV, and am sadly back to the TV speaker. When it was connected and working, it did sound fantastic and the equalizer could be adjusted to my liking. It has thunderous bass without having a 2.1 sub, and the sound quality for sports, movies, news and talk shows was crystal clear and very helpful for my old ears. I’m just super bummed that it would regularly lose its connection and I’d have to turn it off / on, readjust the TV sound settings to get it to cooperate again. Sorry - no recommendation here.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TJA007,
Thank you for your review of Samsung’s HW-S60D Soundbar. I’m sorry to hear you had a frustrating experience with Q-Symphony, we greatly appreciate you bringing this issue to our attention.
the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Legit Service Every time!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was on point when I checked availability, the sound bar is incredible. Nobody beats Best Buy when not comes to want you are needing or wanting in the streaming world !!
I would recommend this to a friend - Pros mentioned:Sound quality
Exactly fits our needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has great sound range and helps me to more clearly hear dialogue. Slim and compact profile fit our needs.
I would recommend this to a friend Samsung HW-S60D Sounbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless integration with Samsung TV using Q Symphony technology.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great addition to our new television. Don't know why we waited so long to add a sound bar. Sound quality is vastly improved !!
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in a small package. Quick connection to Samsung Tv
I would recommend this to a friend - Pros mentioned:Sound quality
Good Performance/Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this soundbar performs very well when connected to our Samsung TV. The sound is much better and more consistent than that from the TV speakers alone. We considered a soundbar that came with a sub, but for what we watch this does the job.
I would recommend this to a friend - Cons mentioned:Volume control
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t control volume changes from program to program and base treble control has very little effect has do the other mode control dont
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello brian,
Thank you for taking a moment to review the Samsung HW-S60D Soundbar. We appreciate you sharing your feedback regarding the performance.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
If you are looking for additional bass, beyond what the HW-S60D can provide, consider adding the compatible SWA-W510 Wireless Subwoofer from Samsung to take your audio experience to the next level.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Size, Sound quality
Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality with five speakers. Fits and not to big. Does the job.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, 2nd unit I’ve purchased for two tv’s in different rooms. Sound quality is excellent and when paired with a Samsung tv everything works on one controller.
I would recommend this to a friend