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Customer Ratings & Reviews

$299.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the HW-S60D sound quality, ease of use, and smooth setup. Many appreciate its sleek design and convenient size, as well as its connectivity with Samsung TVs. The Q-Symphony feature is also praised. However, some customers have noted concerns about the bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 484 reviews
  • Rated 5 out of 5 stars

    Clear, great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my father, who is getting a little heart of hearing. He absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with our home home entertainment center and hanging our TVs up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lesson learned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a quality product but for me it was more than I needed, i.e., I didnt need a smart soundbar. It wouldn't connect via my older Samsung TV HDMI ARC port so I had to use the included optical port adapter. The remote wouldn't work either so I was instructed to use my phone and the SONOS app which was cumbersome and constantly dropped its connection.I returned the SONOS siundbar and bought a Samsung soundbar on sale. Happy now...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BruceA,

      Thank you for purchasing the Samsung HW-S60D and for your review. I am glad to hear that you are happy with the performance of your new soundbar.

      If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it yesterday, have not had time to get everything connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried about the size of the soundbar vs quality of soundbar, been very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would recommend this to anyone within an apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv its do clear snd vivid in color. The service setting it up was friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good to us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to someone as a gift and as far as I know they are quite happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our six speaker Dolby system with this soundbar with great results. Best Buy matched Amazon's price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recognize that television now tend to require a sound bar for proper quality. This one is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should of got the one with subwoofer for better sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Samsung all in one HW S60D 5 ch sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a rich, full, booming bass this is not the sound bar for you. You need an external subwoofer. The 5 speakers are clear but the built in bass woofer is not pumping it and doesn’t get that loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ReneeL,

      We appreciate you taking a moment to review the HW-S60D Soundbar.

      To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

      You can further adjust TREBLE and BASS via the TONE CONTROL button.

      If you are looking for additional bass, beyond what the HW-S60D can provide, consider adding the compatible SWA-W510 Wireless Subwoofer from Samsung to take your audio experience to the next level.

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    TV&soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well at Best Buy. It was Black Friday & all their employees were great at helping with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung sound bar . Purchased to go with my 65-Inch New Samsung television. Extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills my smaller bedroom well; definitely lacking bass but i generally only use bedroom tv for nighttime listening anyways so its good for respecting neighbors. Also has a dedicated night mode option which is nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jeff,

      Thank you for sharing your review of the HW-S60D Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet great customer service I’m a Samsung guy and I’ve never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good - Delivery was right on schedule - No issuws a all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great w older Samsung tv (2008-9)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working well with my old 2008 led Samsung tv. So, I’ll rerun to te review when I get it to work. Prob is I have apple tv plus cable tv and sound bar remote - and has a seperate function

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Antonio,

      We appreciate you taking a moment to review the Samsung HW-S60D Soundbar.

      This soundbar features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV.

      It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Employee was knowledgeable and interested in my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best i ever had it was eaasy to install on the wall

    I would recommend this to a friend