Customer Ratings & Reviews
- Model:
- HW-S801B/ZA
- SKU:
- 6505157
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the HW-S800B soundbar's sound quality and bass as exceptional, frequently praising its impressive audio performance for its size. Many appreciate the sleek design and ease of setup, while some find the included HDMI cable too short and the price point a bit high. Positive feedback also highlights the soundbar's compatibility and connectivity options. However, a few users noted the need for additional cabling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
great speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound, powerful speaker and subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Looks great too. Would highly recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Works perfectly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, like having a theater in your living room!
I would recommend this to a friend - Pros mentioned:Sound quality
SAMSUNG SOUND.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar with excellent sound quality that i have never heard before with other products
I would recommend this to a friendBrand response from Samsung
Posted .Hello CerealCity1,
Thank you for taking the time to leave us a quick review of the new HW-S800B Soundbar.
I'm glad to hear that the audio quality has exceeded your expectations, with this soundbar you are also able to pair with the SWA-9500S Wireless Rear Speakers. This will give you a full surround sound experience adding in an additional 2.0.2 channels.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung soundbar is a quality product and has an amazing surround sound.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JoseSB,
Thank you for sharing your thoughts regarding the audio quality of the HW-S800B Soundbar.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy more cinematic and has fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound on our 85" Samsung TV. GREAT PRICE too.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, much better than the speaker system that is part of the TV.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Price
Walk away!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is sleek and nice looking. The sound is not great at all. Sounds like echo. Needs more mid than tweeter. They should add bass enhancement like the Q series, cant really hear the bass from the dual sub. Maybe add a port and eliminate one sub. Even for a black Friday deal, its way overpriced. Will be returning. (Firmware updated, no difference) Do not recommend this product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dave,
Thank you for your review of the HW-S800B Soundbar and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.
If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you soon.
~Samsung Solutions
- Pros mentioned:Sound quality
Mr.Jose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Electronic are great value and great quality sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And amazing product to have i would recomend this to anyone
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for very much for sharing your thoughts regarding the HW-S800B Soundbar. I am very happy to see that you are loving your new unit.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy a more cinematic experience with fewer messy wires.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Matching soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a matching soundbar to my TV, a few times it does not seem to come on with the TV so far, but shutting down the TV and then turning it back on resolves it.
I would recommend this to a friend- Pros mentioned:Sound quality
LIP SYNC IS THE WORST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is pretty good considering the size. The HUGE problem is this is hardwired to a Samsung OLED TV. The lip sync is RIDICULOUSLY BAD! Next step is contacting Samsung support since using this combination is like watching a poorly dubbed foreign language movie.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GameRoom,
Thank you for purchasing the HW-S801B Soundbar. I am sorry to see that you are experiencing this issue.
Your new Samsung TV has a feature called Audio Pass-Through. You can utilize this feature to correct your audio-sync issue.
On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
Using your provided Soundbar remote you can also try to correct any audio delay. By pressing the SOUND CONTROL button (which looks like a gear) until you hear the voice guide say SYNC. Then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and compatible with 2022 Samsung tv’s
I would recommend this to a friendGood soundbar for a bedroom setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a certified open box model and it works great!
I would recommend this to a friendBuy it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar with our new tv! Highly recommend!
I would recommend this to a friendGreat Looking Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks, but unfortunately I received one that had something wrong and the Geek Squad tried to install it and had send it back. I will probably be ordering another one.
I would recommend this to a friendGreat for my Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a soundbar that is sleek, minimal and not just in black. I'd been looking at other sound bars but they were too big and bulky. This one works great and looks good, too.
I would recommend this to a friendGreat Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great!! We use adaptive sound for our room and it works great. The Bluetooth connectivity sometimes goes in/out, but nothing major.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AmitkJ,
We are happy to hear that you are enjoying your Samsung S800B soundbar!
There are a few things you may want to check regarding the occasional Bluetooth connectivity issue:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
3) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. You can find the update on the product page of your HW-S800B soundbar on the Samsung website.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung. Great TVs. Crappy Soundbars.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This started out to be a really nice sounding unit that showed a lot of promise but like other Samsung sound bars I’ve used, it turned out to be junk. I could never get the Arc input to work with my new Samsung QLED TV and the WiFi connection would work for a while but I’d eventually have to reset it every time I used it for it to work. I love Samsung TVs, I’ve got 4 of them, but I’ll never buy another one of their sound bars. Get a Bose or Sonos, they’re so much easier to use and actually work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Poth,
Thank you for sharing your experiences with the HW-S800B Soundbar. Your feedback is critical in our pursuit of bringing you the best in audio products.
I am sorry that you have experienced these issues with your soundbar. So that we can better assist you with step-by-step troubleshooting or warranty assistance, please contact Samsung Customer Support. Please know that we are here and happy to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Size
Sound Quality is Subpar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that it's in such a slim form factor, but the sound quality on it isn't great. It's about the same quality as my TV's built-in speakers, but facing forward.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnJay,
We appreciate you sharing your feedback regarding the performance HW-S800B.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
