Customer Ratings & Reviews
- Model:
- HW-S801B/ZA
- SKU:
- 6505157
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the HW-S800B soundbar's sound quality and bass as exceptional, frequently praising its impressive audio performance for its size. Many appreciate the sleek design and ease of setup, while some find the included HDMI cable too short and the price point a bit high. Positive feedback also highlights the soundbar's compatibility and connectivity options. However, a few users noted the need for additional cabling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Sound Quality is Subpar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that it's in such a slim form factor, but the sound quality on it isn't great. It's about the same quality as my TV's built-in speakers, but facing forward.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnJay,
We appreciate you sharing your feedback regarding the performance HW-S800B.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Hdmi cable
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great installed with the frame tv. Only issue is that there are so many wires. A
I would recommend this to a friendBrand response from Samsung
Posted .Hi SamanthaG,
Thank you for sharing your thoughts about the new HW-S801B Ultra Slim Soundbar. I am sorry to hear that you aren't 100% satisfied with the setup.
Samsung TVs released in 2017 or later are supported and will be able to use Wi-Fi to connect your Soundbar to your TV.
1. Connect the Soundbar and TV to the same wireless network (Wi-Fi). Use the SmartThings app on a smart device to connect your Soundbar to Wi-Fi
2. For the sound output of the TV, select Soundbar.
3. TV sound is output from the Soundbar.
This will eliminate all but the power cords for your Soundbar to the TV.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Quality of sound disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got it home I was very disappointed in the quality of the sound. We moved the subwoofer to different parts of the room, watched movies, tv shows, and listed to music. My Polk Mini has much better sound at a much lower cost.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JenR,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-S800B soundbar.
The HW-S800B has several ways to optimize your audio experience. Please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar and great service! I would recommend to anyone!
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. Over all a great addition to the frame TV
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound for a little sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with a Samsung 70 in TV from last year. Works great with the HDMI ARC connection. Does great 3.1 surround, atmos isnt really recognizable. Sound is great for the size. Its missing some of the range frequency, but that is expected. Good overall value.
I would recommend this to a friendBrand response from Samsung
Posted .Hello jabwolf359,
Thank you for sharing your experiences regarding the HW-S800B Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
If your TV does not have an eARC port, you will need to change your Dolby Digital settings to get Atmos.
Navigate to Settings, and then select Sound. Select Expert Settings, and then select Digital Output Audio Format. Next, choose your desired audio format: Dolby Digital+.
This will allow the TV to send Dolby Atmos to your soundbar and you will hear improved Dolby Atmos performance.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Price
Works best with Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not worth the high price. It probably works better with a Samsung tv
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is very long and thin, perfect for a person whom enjoys not having an eyesore for a soundbar. Surround sound mode is pretty surrounding. Pairs with two more speakers if you want more surround volume. Subwoofer on the weak end but great for apartment living and individually adjustable.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome. The service from Best Buy was a little stressful.
I would recommend this to a friend- Pros mentioned:Sound quality
Love the Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look and the sound is great! We also enjoy listening to our music via bluetooth on this device as it carries through the townhouse! The Geek Squad installed this as well as our new Frame TV - FANTASTIC service and will use them again and again! Totally worth the price!
I would recommend this to a friend Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good.. not as amazing as i hoped but i dont know much about audio
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JGaines,
Thank you for sharing your thoughts regarding the HW-S800B Soundbar. Your feedback on the audio quality will be shared with our internal teams.
The easiest way to adjust the settings for your new soundbar is to connect it to your Wi-Fi. When you connect your Soundbar to Wi-Fi, it will give you the ability to use SmartThings to adjust and control your entire soundbar. You will be able to adjust all settings including changing the different sound modes, bass, and treble levels, and adjust the 7-band equalizer.
If you prefer to use the provided soundbar remote, you can access all of these same settings as well.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: SURROUND, GAME, STANDARD, ADAPTIVE SOUND, DTS VIRTUAL:X. When you press the SOUND MODE button it will change to the different modes in the above order.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. The desired item can be adjusted using the Up/Down buttons.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER or FRONT TOP LEVEL channels using the UP/DOWN buttons between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Nice sound bar but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experienced connection issues using the Wi-Fi option which is strange since this seems to be targeted for the Frame TV where you want to eliminate wires. Also the power cable is now long enough for that application as wheel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CameraGuy,
Thank you for sharing your thoughts regarding the power cord and your experiences with the HW-S801B Soundbar. I am sorry that you are not completely satisfied with your purchase.
If you have connected your Soundbar using 2.4Ghz, try using a 5Ghz band if your router has the ability to use this signal. It will offer a stronger and more stable connection.
We do recommend that you have a router within the same room as the soundbar for the best connection as well. Any walls, ceiling or floors the Wi-Fi signal has to travel through will weaken the signal.
Always make sure that your soundbar is on the latest firmware as this offers the latest improvements available to the unit. You can easily update your soundbar using SmartThings from your iOS or Android device.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really like that the TV and soundbar can play at the same time.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nosaj,
We appreciate your review regarding the HW-S800B Soundbar. I'm glad to see you are enjoying the newer features your soundbar has to offer!
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
Level up your gaming with 3D directional audio from up-firing speakers. Enter Game Pro Mode where the Acoustic Beam and powerful woofers automatically sync sound with the on-screen action, while crosstalk cancellation minimizes distractions.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
HOT GARBAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is JUNK!!!! As soon as the return period ended, dialogue and menu chimes started sounding distorted. I sent it back to Samsung under warranty. Samsung gaslit me saying it had no issues then replaced some driver and sent it back. They sent it back and it sounded okay for a day or two and then sounded distorted again. I sent it back and they said it is fine. Now they are saying it is fine but to get some hdmi adapter. The area near the mini hdmi port(poor design choise imo) is noticeably warm and the speakers in that reason sound t buzzy. Samsung insists it is both fine and needs an adapter and there is interference? Logically impossible. Using Bluetooth in produces the same issue. It’s not the hdmi cable, but probably the heat around the ports causing the speakers to distort. It was expensive and sucks. I will not buy Samsung again after this this fiasco.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SmellyMob,
Thank you for your review of Samsung’s HW-S800B soundbar. I’m sorry to hear you had a frustrating experience with a distorted sound coming from your soundbar, but we greatly appreciate you bringing this issue to our attention.
There are a few steps you can take to troubleshoot your Soundbar.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Next, update the firmware on your soundbar. The easiest way to accomplish this would be to download the SmartThings app and connect your Soundbar to Wi-Fi. This will allow you to not only download any firmware updates but also control your entire soundbar on the screen of your smart device.
Please also verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. The LED display changes as follows: White moves from left to right and right to left, and the middle LED blinks Cyan 3 times. Then the middle LED will blink RED and turn off.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is a must to really enjoy the new television.
I would recommend this to a friendMUST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, can't even think of the proper words to describe.
I would recommend this to a friendBrand response from Samsung
Posted .Hello HunterK,
Thank you for purchasing the HW-S800B Soundbar. I am glad to see that you are loving the audio quality of your new unit!
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Design
Not worth the price tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar looks great as it's very thin and modern and design. But the price tag is not reflective value of this sound bar. It has one too few channels and does not fill the room with quality sound as described. I had tried it in a roughly 200 ft room which is not huge by any means so it should not have had any difficulty in filling the room with surround sound especially with the TV that I purchased which was a q900b with the ability of Q Symphony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts regarding the HW-S800B Soundbar. I am sorry to see that your expectations have not been met.
We appreciate you sharing your feedback regarding the audio performance.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
To easily fill up the room with sound, consider adding on the SWA-9500S Wireless Rear Speakers. This truly wireless rear speakers will increase your overall channels by 2.0.2 in total.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Recommended…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works really well with my new Samsung TV (Q Symphony). Sounds nice in my room. I recommend this product.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Ocean,
Thank you very much for reviewing the HW-S800B Soundbar. I am happy to see that you are enjoying the audio quality of the unit.
If you ever want to upgrade to surround sound by adding the SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy more cinematic and has fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Ease of use
My fiance loves it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my finance to compliment our 75" Samsung TV it works great and was easy to connect. I highly recommend this product.
I would recommend this to a friendBrand response from Samsung
Posted .Hello KerraLynne,
Thank you for purchasing the HW-S801B Ultra Slim Soundbar. I am glad to see that you are loving your audio experience.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy a more cinematic and has fewer messy wires.
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Bad open box product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed bought open box. It did not work at all. Had to waste time and return his product
No, I would not recommend this to a friend