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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 186 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers often highlight the Jet 60 Pet Cordless Stick Vacuum's impressive suction power and lightweight design, as well as its ease of use and relatively quiet operation. Some customers appreciate its cleaning performance, design, size, attachments, and overall quality. However, a significant concern among customers is the short battery life, and there are some worries about the durability of the dust bin.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 186 reviews
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Amazing-Best Vacuum EVER!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum I HIGHLY recommend. I am not good with change as I was going to buy the Shark upright Stratos, however, when my husband brought this particular vacuum to my attention, I was a little skeptical. But after getting it home, I was pleasantly PLEASED! The light weight is awesome, and i love the suction that is has and no cords! The charging station is so CONVENIENT! And the color, rose gold, is my most favorite color!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Value for Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent product. The fit and finish is not quite as good as a Dyson and the performance is not either. However, price for performance is much better and I like the weight/balance much better. I have 3 Dysons and I find them fairly heavy and cumbersome. I use this Samsung in the office and have been very happy with it. If you can find it on sale, I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Why did I wait so long to buy this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight stick vac is what I have been needing for years to get rid of the continuous puffs of dog hair from my two adorable rescue dogs. Never again will I use another bulky, clumsy vacuum in my home - this is just perfect, is excellent quality and so easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Suction power
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, powerful, versatile and effective. I have not had to use it on large clean ups, but the ability to control the power at the touch of a button should be helpful. I have only had this vacuum for two weeks, but so far so good. Battery life is what is of great concern. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, easy to use. My only concern is that the battery does not hold for too long, I am hoping it will get better with couple of charges. Overall, its a great vacuum for small areal quick clean. Does the job for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the space saving design. Very versatile when having to vacuum under furniture.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fragile!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great… while it worked. The hinge on the head broke and a new one costs as much as I paid for the vacuum when it was on sale. Other than that, it worked great, on “high” the battery lasts about 15-20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Suction power

    Rated 5 out of 5 stars

    A great cordless vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We grabbed this vacuum with the Best Buy Labor Day deal of picking out 3 Samsung items and getting 10% off. We picked out a washer and dryer that we needed and decided to try out this cordless vacuum for our upstairs of our home. It’s pretty incredible. It has a good amount of charge time to get around the whole upstairs, it’s easy to hang up and charge on the wall, it’s super quiet but powerful, and it’s a beautiful rose gold color. Would buy again in a heartbeat!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very surprised

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised by this little vacuum. The battery life could be better, but it works great! Gets more out of our carpet than any other vacuum we’ve tried before.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Rose Gold samsung pet vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely in love with this item. Very ergonomic, and not heavy at all. I have a pitbull who's hair is left everywhere and this vacuum picks up his hair quickly. Also the color is beautiful. Battery life is as it says on box, it lasts for 40mins. It only takes about 20mins to fully charge back up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Horrible battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction but the battery only lasted about 10 minutes even on a full charge

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JerriG, we all know the vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Stick is in top condition.

      The battery life depends on your usage. Your vacuum should run up to 40 minutes with a charging time of 3.5 hours. Please see pages 9 (B-1 Charging), 16 (Battery usage), 17 (Operation - Note bullet #3), and 19 (Cleaning time) of the manual for more details. 

      User Manual
      https://content.syndigo.com/asset/efef9cb1-d964-4f89-ab1b-276e27ee9f44/original.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150384766) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver! I can quickly clean messes up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pet tool not worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself is great. Easy to use, easy to keep the components clean, pick up all the cat hair and litter debris. The pet tool is worthless, does not work at all. Found the same exact same model vacuum on other sites, without the pet vacuum head, for $149. Save your money and go with the less expensive model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MaryMary123, sharing your honest review with the pet tool of your vacuum matters. We continually improve our products; your feedback is vital to that process. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for an apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The battery doesn’t last long but this isn’t meant to be a vacuum for a large home rather an apartment so it’s good for us.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung Jet 60 cordless vacuum. The housing on the main brush head of our first one "mysteriously" broke. It was only slightly more to purchase a new vacuum versus buying a replacement head. Now we have 2 batteries! We love this vacuum. The suction power is awesome and the battery life lasts to clean the whole house on medium power. The small pet brush head works great lifting dog hair off furniture. Highly recommend this product!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks nice but the battery dies kind of quick and it takes long to charge the battery but overall good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power, Weight

    Rated 5 out of 5 stars

    Very powerful and stylish vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, super lightweight, strong vacuum power

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Samsung Pet Stick Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for quick picking up. Battery does not last long and the clips that hold the bin broke off easily

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Weight

    Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no complaints. It is relatively quiet and pretty light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has really done its job, and easy to clean and easy to work, glad I made this purchase.

    I would recommend this to a friend
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