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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 181 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the Jet 60 Pet Cordless Stick Vacuum's suction power, lightweight design, and ease of use. Many appreciate its quiet operation and useful attachments. However, some customers have expressed concerns about the battery life and the durability of the dust bin.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 181 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our apartment, gets the job done, fairly quiet and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice stick vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent stick vacuum, I wish the battery would last longer and I wish i could easily get a spare one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Killer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing but battery life is the only thing keeping this from getting a 5 star review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised on how much I like it, this vacuum was part of a package deal when I purchased my washer dryer so I didn’t give it much thought. I already had a old Dyson V6 animal, however since using the Samsung I can say it does about as good of a job and with the lower profile brush head it fits under the furniture without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    My new Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option to the overpriced Dyson cleaners. Needed one to keep after my pet hairs. Like the convenience of a small but powerful stick broom

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    battery life is low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's working good but the battery life almost 20 min.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Only good for 2 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for 2 years, then stopped working. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      It sounds frustrating when something that has been reliable for so long suddenly stops working. We would love to speak to you directly to gather more information about your experience with your vacuum and determine what steps can be taken to help. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1148129327 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Suction power

    Rated 2 out of 5 stars

    Lousy motor life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a disappointment. Vacuum looks sleek, has decent enough suction power for my needs and battery is good for a 1200 sq ft apartment. But after one year, the motor is dying. I dont have pets or kids, use the vacuum lightly once a week, and the fact that it has barely lasted a year is pathetic. I could and should have went with a significantly cheaper option. Disappointed in you Samsung

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery dont last long enough in full power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good vacuum the reason I put 3 stars is because the battery in full power only last 20 minutes, but cleaning quality is good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that we want to use our vacuums for a long period. We are here to help.

      With more battery consumption, the battery's utilization duration may decrease.

      Various brushes and usage conditions may result in different charging and cleaning durations. On page 19 of the model's user manual link below, you can check the charging timetable.
      https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147408559, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back and I love it so much. Its an awesome vacuum. Lightweight and functional

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Could be slightly better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well, however the battery life could be a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good Suck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks so good! I use it all the time and I haven’t had a problem with it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good. But not GREAT.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good vacuum cleaner but do not long last.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,
      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    New fave vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packs a lot of power in a small package. There is a huge difference between name brand products and the cheap knock offs on Amazon. Love using this on the stairs as a pet owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Vacuum would recommend it to everyone. It is one of the greatest vacuums ever for the price of it and I clean for a lot of different people.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! It’s sleek and easy to maneuver. Has different suction strengths that make it great for multiple surfaces

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like - appearance, weight, availability and readiness

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last too long you will need to buy a backup battery like i did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,very easy to use and helpful for anyone at all times. We loved. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good vaacum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless vaacum with connecter that charges it. Small design, alot of power, picks up frenchie hair easy

    I would recommend this to a friend
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