Customer Ratings & Reviews
- Model:
- VS15A6032R7/AA
- |
- SKU:
- 6473458
Customer reviews
Rating 4.2 out of 5 stars with 181 reviews
(181 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Jet 60 Pet Cordless Stick Vacuum for its strong suction power, lightweight design, and ease of use. Many appreciate its quiet operation and decent cleaning performance. However, some customers have expressed concerns about the short battery life and the durability of the dust bin.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect for carpets that deal with pet hair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for sucking out pet hair from carpets. That’s all I literally bought it for. Haven’t bothered using it on hardwood floor. I got Dysons for other floors.
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for dogs, easily breaks down for smaller unit
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, works like a charm. Just use it on its lowest setting and it should last to do your whole home.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last one broke, we had it for a solid 3 years using it on multiple days on multiple jobs. It took a beating and stood strong versus our corded vacuum. Hopefully this lasts as long or longer.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum by Samsung.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum by Samsung. Great vacuum by Samsung. Great vacuum by Samsung.
I would recommend this to a friendRated 5 out of 5 stars
So good we bought a second one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works great for our couches and hard surface floors. We liked it enough to buy a second 1 for our upstairs so we would have it handy.
I would recommend this to a friendRated 3 out of 5 stars
Weak suction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Husky and unfortunately this is not the vacuum we need for all the hair she releases. Suction not strong enough and her hair get caught in the wheels and prevents them from turning properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are dedicated to improving the efficiency of your vacuum. Allow us to take care of this.
Please refer to the vacuum's user manual for tips when its suction weakens, and hair gets tangled in the brush, which prevents it from turning properly. See page 9 for the suction power control button, page 10 for maintaining the vacuum cleaner (see C3, C6, and Note), page 11 under "Warning (sixth bullet)," page 13 under "Operation - Warning (tenth bullet)," page 15 for maintenance (first bullet), page 17 under "Maintenance (Note) and Caution (third bullet)." and page 18 for troubleshooting (Suction force decreases suddenly and the vacuum makes a vibrating sound.):
https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147079488, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 1 out of 5 stars
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Head of the vacuum snapped completely off making it useless after less than 3 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello YelenaP,
We want to inquire more about what transpires with the vacuum and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 5 out of 5 stars
It Sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vac, gets the job done. I only bought to use up on the 2nd floor. We have the Dyson for the 1st floor.
I would recommend this to a friend- Pros mentioned:Suction power, WeightCons mentioned:Battery life
Rated 4 out of 5 stars
Super Lightweight Stick Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Jet 60 Series is Samsung’s entry level stick vacuum. For an entry level model, it shares the same 5-Layer Filtration system and 0.8L dust bin capacity found in their higher end models, it attaches the same crevice and combo tool, and it even has a detachable rechargeable battery. The similarities end here, with the Jet 60 providing up to 40 minutes of runtime between charges with a smaller battery, paired with a 150W suction motor. That being said, we find ourselves using this much more often than what we currently have at home because of one subtle but huge difference: it’s super lightweight. Weighing in at a tad over 5 pounds, using the Jet 60 is one of the most effortless vacuums to use around the home. Moreover, the Slim Turbo Action Brush is an all-purpose motorized lightweight head attachment that can transition from hard floor to carpet and back without the need to swap out heads. My current vacuum has both the soft roller brush head and the carpet brush head, but I do have to swap them out when appropriate; the Slim Turbo Action Brush is both of those things, and it works great overall. And yes, it is very slim enough to get under couches and hard to reach places. The Jet 60 Pet variant comes with the Mini Motorized Tool to help remove fine dust and pet hair on furniture, typically where I find my cats hanging out. It has little issues clumping and removing my cat’s dander as there is lint remover material alongside the roller brush to further help the removal of unwanted dander stuck onto furniture. The Jet 60 is not bright and fancy; it doesn’t tell you what speed setting you’re on, it doesn’t tell you how much runtime you have left…it doesn’t tell you anything, to be honest. The only indicator you have is the 3 blue led lights on the battery itself that tell you how much battery life is left. And quite frankly, that's okay. After using the vacuum for some time, you'll know how much runtime you'll have to clean your entire home relative to what power level you use. Charging the Jet 60 requires that you wall mount its base to your wall, high enough for the wand to clear the floor. I for one am not a big fan of wall mounting my vacuum to the wall, so for now I remove the battery from the main unit and attach the charge base. If you’re not a wall mount vacuum kind of person, then this vacuum is probably not for you. The Jet 60 is one of the louder stick vacs that I own at home, especially at max settings. It’s not obnoxiously loud, but it has that higher whistling sound overall. My home is mostly hard floors accented with low pile area rugs, and this vacuum really has no problems cleaning these areas daily. But with those folks with high pile rugs, I can see this vacuum not performing well as you probably need stronger suction. The Jet 60 does have a max suction setting, but you’re not going to break 10 minutes of runtime at this setting. I would think any stick vacuum would underperform more often than not in these situations and a plug-in vacuum would be best. So if you’re like me and have a similar home setup, then I recommend you give the Jet 60 Pet a try.
I would recommend this to a friend - Pros mentioned:Suction power, WeightCons mentioned:Battery life, Dust bin
Rated 3 out of 5 stars
Decent vacuum but not great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum came well packaged and was easy to assemble. As with most cordless vacuums there are 3 pieces that make up the vacuum. The brush head, pipe and motor head. The manual that comes with the vacuum is pretty much picture oriented and does not give much in the way of written assembly details but if you have used a cordless vac in the past, it should be easy to follow. I will say this is an attractive vacuum in the Rose Gold color. There are several attachments that come with the vacuum including a dusting brush, crevice tool and with this Pet version a small motorized cleaning head which is great for stairs. The standard power head uses bristle style brushes and the small motorized head uses rubber brushes. Performance wise the vacuum performs fairly well on carpet and hard services. The handle has a power button as well as 2 buttons to adjust the suction of the vacuum. There are 3 levels of suction that you can chose. The battery has indicator lights that let you know how much battery life is left. Samsung claims 40 minutes of run time however this is only achieved if using the vacuum at its lowest suction level and without a motorized attachment. Since most people will use this to vacuum carpet and floors the run time is significantly less. I would say at most 15 minutes. It takes around 3.5 hours to charge the battery. This makes the vacuum good for small quick cleanups or a very small cleaning area. In order to charge the battery, it has to be inserted in the wall mount that comes with the unit. There is no charging port on the battery itself and this is cumbersome if you do not intend to mount the charging station and hang the vacuum. It would be much better if you could charge the battery by itself. The vacuum is lightweight and well balanced however the main brush head only has very small wheels on the front of the head and no wheels in the back so it makes it harder to maneuver than most other cordless vacuums. The dust bin is large and has a number of filters that can be cleaned and washed. The one thing I do not like about the dust bin is that you have to remove it from the motor assembly and unscrew the top of it in order to empty it and replacing it is a bit difficult until you get used to it. The instructions do not explain this process well at all. One thing I wished this vacuum had were LED lights on the power brush. Most vacuums in this price range offer them and I find them very useful. Although the vacuum seems to perform well enough the limited run time and lack of some features keeps me from recommending this vacuum at this price point as I feel there are better options out there that provide better performance and ease of use for the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi mrcarnut,
Thank you for your honest and well-written review. We always value customers who are keen to give us their reviews. I will be sure to pass on what you have told me to our product team for current and future product development.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144990006 and it will help our team pull up your information.
Leo
Rated 5 out of 5 stars
Glad to have.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 cats and this works great. Works good on hardwood and rugs.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I recommend buying it for anyone who lives in apt.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
has poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is not enough to clean an entire room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
That can definitely be frustrating, especially when you're expecting it to handle a full room in one go. We are here to provide information on the running time of the vacuum with the provided battery.
Cleaning/Running Time for Samsung Vacuum Jet:
Handheld Mode:
MAX: Approximately 5 minutes
MID: Approximately 20 minutes
MIN: Approximately 40 minutes
With Jet Fit Brush:
MAX: Approximately 5 minutes
MID: Approximately 18 minutes
MIN: Approximately 27 minutes
If you are considering purchasing a spare battery, please visit the website of our authorized distributor for the parts and accessories shared below.
Samsung Parts:
https://samsungparts.com/pages/supports
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149570645 to help our team pull up your information.
Leo
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its meg. Average vacuum like your chick you brag about to your friends
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rico T,
We appreciate you sharing your honest feedback about your Samsung vacuum.
Thank you for choosing Samsung and have a great day!
^Rainly
Rated 5 out of 5 stars
Great Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect vacuum for our RV. It works great and is easy to store.
I would recommend this to a friendRated 5 out of 5 stars
Very powerful and light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for maintenance of our bedrooms upstairs.
I would recommend this to a friendRated 5 out of 5 stars
So great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend for a cordless vacuum! Easy to use and holds charge so awhile.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband always wanted a cordless vacuum i was never for it, but decided to give it a try and man let me say this vaccum is awesome
I would recommend this to a friendRated 5 out of 5 stars
AMAZING VACUUMMMMM!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazinggg vacuum, easy to use and smooth on the carpets.
I would recommend this to a friend














