Customer Ratings & Reviews
- Model:
- VR20T6001MW/AA
- |
- SKU:
- 11198984
Customer reviews
Rating 3.8 out of 5 stars with 84 reviews
(84 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
to a friend
Rated 2 out of 5 stars
I wanted to love this...But
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this robotic mop. I mean I have 4 robotic vacuums around the house and just love them. I found this mop just needs to much attention. It does work ok, But misses a lot of spots. It could benefit from mapping. Has no sensors to slow it down when hitting cabinets. Wish I could set boundaries to keep it in a smaller area to do a better job. Try's to clean area rags and foam mat tiles for babes. Wish I could add more than just water to it. By the time I set it up to clean and then when it's done mopping clean it and put it back on the charge I could have just mopped my self and done a better job. For me this just isn't readily for prime time yet.
This review is from Samsung - Jetbot Mop - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Jetbot Mop. I see you are having concerns about cleaning a certain spot. You can try different modes like Focus where the machine will focus in on a certain area. We thank you for choosing Samsung and being a part of our growing family. ^Brad
Rated 2 out of 5 stars
Robot Mop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I sure hate to leave a bad review, but I have to be honest. I do not like this mop. I prefer my steam mop to this Samsung. It doesn't hold very much water. I don't feel like it cleans the floor very well. I feel like you need to mop before using this. I have to feel the floor to see if it's actually doing something, and it's barely noticably damp. It's a waste of time to have this. Honestly, I'd rather mop "the old fashioned" way. It gets 2 starts for a nice concept. Wonder if I'm doing something wrong because I love all my other Samsung products.
This review is from Samsung - Jetbot Mop - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Jetbot Mop. I see you are having concerns about cleaning so I would like to make sure you are getting the best performance from your unit. See link below:
https://www.samsung.com/us/support/answer/ANS00086882/
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Smart mop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It does a quite good job finding ways to cover the entire living room.
This review is from Samsung - Jetbot Mop - White
I would recommend this to a friendRated 1 out of 5 stars
Worthless...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did Samsung hire someone to hit multiple unhelpfuls on all the negative ads? Seems the way of the world. And I also found this gizmo worthless...
This review is from Samsung - Jetbot Mop - White
No, I would not recommend this to a friend













