Customer Ratings & Reviews
- Model:
- VR20T6001MW/AA
- SKU:
- 6420152
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the Jetbot Mop's cleaning performance and ease of use, with many praising its thorough cleaning and simple operation. However, some users point out limitations in the water tank size and battery life, requiring frequent refills and recharging. Concerns were also raised regarding navigation challenges and the mop's height, impacting its ability to clean under furniture and in tight spaces. Improvements to the sensors could enhance the device's obstacle avoidance capabilities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sensors
I wanted to love this...But
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this robotic mop. I mean I have 4 robotic vacuums around the house and just love them. I found this mop just needs to much attention. It does work ok, But misses a lot of spots. It could benefit from mapping. Has no sensors to slow it down when hitting cabinets. Wish I could set boundaries to keep it in a smaller area to do a better job. Try's to clean area rags and foam mat tiles for babes. Wish I could add more than just water to it. By the time I set it up to clean and then when it's done mopping clean it and put it back on the charge I could have just mopped my self and done a better job. For me this just isn't readily for prime time yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Jetbot Mop. I see you are having concerns about cleaning a certain spot. You can try different modes like Focus where the machine will focus in on a certain area. We thank you for choosing Samsung and being a part of our growing family. ^Brad
Robot Mop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I sure hate to leave a bad review, but I have to be honest. I do not like this mop. I prefer my steam mop to this Samsung. It doesn't hold very much water. I don't feel like it cleans the floor very well. I feel like you need to mop before using this. I have to feel the floor to see if it's actually doing something, and it's barely noticably damp. It's a waste of time to have this. Honestly, I'd rather mop "the old fashioned" way. It gets 2 starts for a nice concept. Wonder if I'm doing something wrong because I love all my other Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Jetbot Mop. I see you are having concerns about cleaning so I would like to make sure you are getting the best performance from your unit. See link below:
https://www.samsung.com/us/support/answer/ANS00086882/
Thank you for choosing Samsung. ^Brad
Smart mop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It does a quite good job finding ways to cover the entire living room.
I would recommend this to a friendWorthless...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did Samsung hire someone to hit multiple unhelpfuls on all the negative ads? Seems the way of the world. And I also found this gizmo worthless...
No, I would not recommend this to a friend
