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Samsung - LED Wallet Case for Samsung Galaxy Note8 - Midnight Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 490 reviews

92%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-20 of 490 Reviews
  • Rating: 1 out of 5 stars

    BAD AND BEWARE OF WARRANTY

    Posted
    UnsatisfiedCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased TWO brand new LED wallet cases. They were working until my note 8 and my dad's note 8 had a software update. I LED lights would not work all of a sudden for both cases around the same time. I looked it up and apparently many customers were having the same issue as us. I went to best buy to see what was wrong with the cases and the geek squad employee told me the problem is a software and firmware issue. I told the customer service employee that I wanted to do a warranty exchange. The employee told me the cases were out of best buy's warranty and that I needed to contact samsung instead. The first time I contacted them was at the end of NOVEMBER. The representative said the cases were still under manufacturers warranty, and I could get it replaced. All I needed to do was send the cases with a proof of purchase. I sent the cases with the proof of purchase in the box and emailed them my proof of purchase to the email they provided. The cases were shipped overnight. They told me to give them a week or two to inspect the cases for any intentional damage or abuse. I called back two weeks later to ask for an update, and I was told that I can get a warranty exchange for the cases. Again, they told me to give them one to two weeks for processing and shipping. I didn't see an update or any cases in my mail, so I assumed shipping was delayed due to Christmas season being really busy. I waited till after Christmasto call. I received a text message from samsung stating I needed to send the proof of purchase or else the procedure will be canceled. I called back to see what happened. I asked them why they asked for a proof of purchase when I sent it to them 2 times in different ways. They just said "We're sorry". Later on in the call, they told me the cases are currently out of stock. The representative told me I will receive samsung gift cards for the amount I paid for my two cases (Can only be used on a samsung store online). I was also told to wait a few weeks for the department to process the warranty to get the samsung gift cards shipped out. I waited and waited and still no gift cards. I called back to see what was talking too long, and the representative told me they don't know why the case didn't get an update. They contacted the case manager and told me the gift cards will be mailed out soon after 1 to 2 weeks. I waited and still no gift cards. I called back and they told me I won't get a samsung gift card anymore, but I'll get a visa gift card instead. Again, I needed to wait another 1 to 2 weeks. AGAIN, no gift cards. I called back on April 4, 2019 to see why the process is delayed. Both the representative and the case manager did not have an answer and only said "We're sorry about that". I was hung up multiple times that day with different representatives because there was "an issue with the connection" when I had full reception bars on my end. Not surprisingly, I was told to wait another 1 to 2 weeks for the gift cards to be sent out. I am sick and tired of taking time out of my busy day to call Samsung to get this issue to be resolved. They keep stalling the process and my phone is still case-less. To this day, I am waiting for the cards to be sent out so I can buy another case for my dad and I. I WAITED MORE THAN 4 MONTHS AND COUNTING FOR THIS TO BE RESOLVED...................

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Really Nice Technologically-Advanced Case

    Posted
    MattMc
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had a choice between this case and the successor to the original S-View case. I chose this case, and I'm happy with my choice. The case uses your phone's NFC capability (same technology as Samsung Pay, AirPrint, etc) to both power the case and display info (it's a minuscule battery drain; I actually haven't even noticed a difference). The case displays the caller ID of a caller (and if I've given the caller a designated icon, it'll also display the icon), and I'm able to swipe the case to answer or reject the call. The case will also tell me when I receive, or miss, a text (via an icon; it won't display the actual text on the screen). It'll also display battery life percentage, while charging. My favorite part of the phone, however, is how it displays the time; it's not a simple on/off of the time - it's what seems like a random illumination of the current time's individual LEDs, until the time is fully displayed. That description doesn't really do it justice, but for a tech nerd, it's awesome. The ONLY reason I'm not giving it 5-stars is because I would have liked to have seen the case made of a more "grabby" material. I've had it slip off my lap, console, etc., while driving, but this is a small annoyance to an otherwise spectacular case. You'll be happy with your purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So cool to customize!

    Posted
    SUSANoodle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case only advertises on the packaging that you can see the time and maybe some sort of indication when certain messages or emails come in. What it doesn't really show is you are given a grid that is maybe one inch by 3 inch across the top of the phone where you can literally write whatever you'd like. So i can write "Susan", then attavh it to Susan's contact information, so every time she calls, it will display her name on the front. In addition to customizing for your contacts, you can customize for each application as well. So you can see whether it is Facebook or Snapchat or Instagram according to the customized picture you assigned to this. You can edit all of these by, once the case is on the device, you go to Settings > Advanced Features > Accessories > LED indicator. Awesome, awesome customization. And the case works like a stand, too. Always a plus! Both of my parents bought this for their Note 8!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Perfect cover, But!!

    Posted
    Jimh615
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this cover; closed it turns off the screen to your Note 8 automatically, open it and the screen comes on.....perfect!!! The cover easily rotates under the phone to mimic a standard cover. The LED stays on briefly when closing and when receiving a call (it displays the number calling) or text but ALSO a quick slide of your finger over the lit led when a call comes causes the phone to answer the call.....handy when someone wakes you up. Different symbols are available for those calling; I have a heart for my sweetheart! The cover is NOT Samsung Pay friendly! Samsung Pay works sometimes with the cover attached, some You Tube reviews suggest otherwise but as someone who spends over $4,000/month mostly using Samsung Pay, I can tell you with the cover attached Samsung Pay is very iffy.....but the cover snaps off relatively easily if you use two hands to pop it off, then Samsung Pay is noticeably more reliable. BUT but: The cover comes with a Proposition 65 warning and I refuse to die of cancer not having taken ALL the precautions I can. So I removed it and bought a leather one at a well known on line store. It doesn't shut off the display when you close the lid, it is good looking, but it also doesn't come with the Proposition 65 Warning either.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Such a great case for my phone!

    Posted
    SusieQ4835
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had purchased a Samsung Galaxy Note 8 phone and bought the protection shield for the face of the phone. I also bought a case that fit the phone as well as the Samsung Fast Charge stand. Pleased with everything - then with my hands full, I stepped out of my car and my phone hit the parking lot. My shield shattered but the face of my phone was safe. I immediately went to Best Buy in search of a more protective covering for my phone. The sales agent found this one for me and I am so happy with it. I can see the time and indication if a message or notification comes in even with the cover closed. And when I place it on the Fast Charge stand there are no problems get it placed just right for a full charge. Couldn't be more satisfied with this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case for light weight use

    Posted
    Mariana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great case for my needs. At first I didn't quite like that it didn't have a strap or snap to keep it closed like my old case but this became an advantage for my needs. I no longer have to lock the phone then close the case as this case does it for me and unlocks the phone as soon as I open the case. Quick and easy. Another feature that I liked is that the case helps the phone regulate light automatically, so I no longer have to do it manually depending on the surrounding light. The case is not sturdy, which allows me to not have to remove it to place it on my car phone holder and it allows me to use the wireless charger without removing it, too. The led light cover is a plus. Great for my needs at the office.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case, if you can get past...

    Posted
    CHill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the grey version initially. It has white LEDs, while the blue one has blue LEDs. Having to open it to take a photo can be an inconvenience. After a month of use it has already started to show signs of wear at the hinge area, and has a small tear. This is from folding the case back, and holding it from the flap itself. Having the extra protection for the screen is great, and it doesn't add much bulk like some cases tend to do. It allows you to set different icons for your phone contacts, and even create custom icons. Changing your music without opening it is a nice touch as well. The card holder fits one card card well, two will cause stretching over time. All and all a great concept, if the price was lower I'd feel better about the flaws it has.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice case, but wears early on

    Posted
    MikeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like this case very much, especially because the time is displayed on the cover when closed. A nice convenience. I also prefer this type of "wallet" case because it covers the phone and allows for storage of business cards. But the hinge seems to be stretching just a few months into use, and there is a bit of play in the cover. It's not a game changer, but it seems more fragile that the cover I had for my Note 4, which lasted for a long time. Not sure that this will. But, to be fair, the old one was integrated into the phone, requiring the back of the case to replace the actual back of the phone, which isn't the case in the new one, nor is the back removable like the older phone. Progress...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fun Novelty

    Posted
    Erich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case will turn heads and get compliments guaranteed. It is a great idea and has touch controls so you don't have to open your phone to answer it or change songs. There is an app that lets you customize the LED design based on what app is giving an alert however you can -not- give each different /contact/ a different LED design you will just choose one design for "messages". I kept mine on for 10 months and had no problems until I got a phone mount for my car. The flap does not play well with anything. The flap makes it hard to take creep shots because nobody casually holds their phone like a book!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Feature

    Posted
    Fairprofitmaker1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case is okay. It’s cool how the front of the case displays the time and messages on it. But it’s a bummer that when you open it and flip the cover around to the backside so u can hold it in the palm of you’re hand to talk on the phone, when u move it back it has trouble closing all the way. But if you don’t mind that and the fact that the case gets its power from the cell phone and doesn’t have its own internal battery for itself. It’s a cool case. But my wife did end up returning it after using it for two days due to the fact that the case wouldn’t stay closed properly.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Interesting case for my Note 8

    Posted
    TilfordTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Samsung LED case is a nice addition to my Note 8. I wasn't sure how well I would like a folio style case, but I have actually enjoyed it, although it is a little bit of a hassle holding the phone and using the camera. The LED customizing app lets me customize the readout for different callers in my contact list. That does let me be creative. The case has held up pretty well for the 2 months I have had it, but it is showing signs of a little wear at the bottom of the hinge. While it is a neat accessory, I think the nearly $60 price tag is excessive. I pulled a star for pricing.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Stop working after 1 year

    Posted
    papajohn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Really enjoyed the case was wanting a s view case like the Note 4 had but they didnt have that option for the note 8.So I went with the LED case.After 14 months of use the leds no longer work.Swaped cases with co works and his case worked but mine wouldnt on ethier phone. Doesnt have kick stand but can use front cover if positioned correctly. Only cons is when using wireless charger with this case ever time the case lights up it will stop the charge,because thats how the case gets power.Need setting to disable the case while on wireless charge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Phone Case

    Posted
    ryanb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is great, the front LED display helps with screening important calls and notifications. I use the front card for my ID and with Samsung pay and other payment apps I can go to many places with out needing to carry my wallet with me. The one issue I have had is when the LED display is on it can interrupt wireless charging, and if you have certain notifications you haven't cleared the display will keep reminding you of those notifications which results in continuous interruption of wireless charging.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Neato

    Posted
    Rockstar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The obvious problems with a flip case aside I think this thing is a delight to use. It says it has room for a credit card slot but when I put a card in there I feel like the lid doesn't close well enough. So I'm not using that. you can configure the LEDs to any pattern you want and you can change which pattern appears for different notifications. You can even silence your alarm clock from it if you're too lazy to open the case. I worry about its water resistance and shock resistance. No claims were made About either of these so technically it's fine I just wish I knew more about them without having to find out the hard way

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Wallet Case; Not For Me

    Posted
    Sam1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case has amazing features. You can personally customize all of its message notification displays, and it is a good-looking case to boot. Unfortunately, the material feels awkward to hold and can be a dirt magnet. Plus, texting is uncomfortable; either you have the fold behind your hand, or press it against the back of the case and the side of the fold digs into your hand. This also covers the camera. Landscape mode is very awkward to hold for the same reasons. All in all, the case is functional and stylish, but poses some problems. If you do not text avidly, then it is amazing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Deep sea blue with blue led display

    Posted
    CeeCeeBBreviewer
    • My Best Buy® MemberMember

    Love the blue on blue cover. Have the grey one, but it blended with dark surfaces so I could not easily spot it. I was putting stickers on the grey one so it was more obvious to see. The Blue cover is a soft/muted medium tone and is easily noticed on dark surfaces. The Gray one has white LEDs, while the blue one has light blue LEDs. Both are great combos. The cover feels durable and has grip. If you drop your phone the cover may not stay shut, so beware it does not latch closed. I use the credit card pocket for receipts or non magnwt needs.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It is fancy and pricey but for 14 months

    Posted
    Marco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was really enjoying this fancy, pricey and good looking case and now is just a regular bored case. All of sudden stopped working, I have contacted Samsung and the advice was "Buy another one due it is out warranty" . It is true that is out of warranty by 2 months but my basic complaint is that I bought Samsung product thinking of quality and durability. My cover looks like new, has no tear but it is not a durable product after a year....beware.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Fancy and pricey for one year....

    Posted
    Marco
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was really enjoying this fancy, pricey and good looking case and now is just a regular bored case. All of sudden stopped working, I have contacted Samsung and the advice was "Buy another one due it is out warranty" . It is true that is out of warranty by 2 months but my basic complaint is that I bought Samsung product thinking of quality and durability. My cover looks like new, has no tear but it is not a durable product after a year....beware.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good case Cool Cover

    Posted
    ElectricLove
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case protects my note 8 well. Love that the screen is protected by the flap. the cover has an LED panel that shows you a text image when you get a text or even the number of the person who is calling you and an alarm animation when your alarm goes off. it is seriously cool! and the little wallet on the front is perfect when you just want to take your phone, ID and a little money somewhere. Wish it came in other colors though. looks a little bit like an old checkbook cover in the blue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great concept, bad functionality

    Posted
    Clay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The concept is cool. You can customize the LED's for individual app notifications such as Snapchat or email. The case also only takes a couple minutes to install. Your phone should recognize it right away. But, after 4 months of use, a few of the LED's do not light up or are very dim. Also, it becomes more difficult to use the fingerprint sensor on the back. I don't use the fingerprint sensor at all anymore because of it.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hey there, Clay. Thank you for sharing your feedback on your LED wallet case. We’d love to speak with you to offer assistance. Please reach out to us at any of these sources. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung