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Customer Ratings & Reviews

Samsung - Linear Wash 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Fingerprint Resistant Stainless Steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 97 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 97 Reviews
  • Rating: 4 out of 5 stars

    Good unit but needs improvements

    Posted
    TomC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So this is the most expensive of the units to get all the bells and whistles. They need the same unit without the 3rd rack. Pros: Sleek design QUIET Smartthings Compatible Stainless Steel Tub Buttons on the top edge of the door Auto door pop to dry when the cycle is complete More jets for more cleaning power on the lower left rack Cons: I had to remove 3rd/top rack. It is not user friendly, gets in the way of the middle rack and honestly, who wants to take the time to organize silverware? The middle drawer is adjustable but in the up position you can't fit medium sized cups or bowls and in the down position you can't put standard cutting boards in the bottom rack. 3rd rack just doesn't make that much sense. The buttons are not very touch sensitive. I have to hit buttons over and over again for them to work. There is no pre-wash cup for detergent. You're just supposed to squirt it on the door. But how much is too much? The silverware holder in the bottom rack is in two pieces, snaps into place and has built on silverware separators. Two pieces is not too bad but to pull them out you have to hold the rack down and yank them out otherwise you pull the whole rack out. While I understand the silverware separators who has the time to put silverware pieces in one by one? Also, you have to take them out one by one instead of by the handful otherwise you're yanking out the whole holder or rack. Smartthings integration is only handy for notifying you when the washing is done and I think it saves some settings. You can't use the app unless you physically turn on the dishwasher. Then the app then lets you send info to the dishwasher but what's the point when you are already in front of the dishwasher turning it on? What they really need is a way to turn on/start/stop the dishwasher remotely.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Arrived damaged - No one wants to help.

    Posted
    five337
    • My Best Buy® Member

    I picked up this unit at Best Buy on June 27, 2019. When I arrived home I noticed that the kick plate was bent. The way it is shipped, I wasn't surprised (it's suspended in the top middle of the packing with no support). I bent it back and installed the dishwasher. Then when I get it installed, I noticed one of the tabs on the top rack is broken off ?! I find it in the bottom of the dishwasher. Not a good experience for a brand new $900 dishwasher that hadn't even cleaned one dish. I contacted Best Buy and was told they couldn't get me a replacement until next week. I contacted Samsung hoping that they would replace the damaged parts and they told me NO. I need to contact Best Buy and wait for a replacement. Two minor imperfections that Samsung could have easily fixed, but they refused to help.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Overall Solid

    Posted
    Djfresh72
    • My Best Buy® Member

    My new and shiny dishwasher is awesome! It replaced our very old and run down one. It is very easy to open. Has a lot of room inside for lots of dishes much better than the one we had. It is very quiet and our dishes are cleaned so well. I really like the utensil basket. It holds many different things other than utensils that need to be cleaned and don't get tossed all around inside. We don't have spots on our dishes nor do we need to run it more than once so that everything gets cleaned. Not as fingerprint resistant as it claims though :(

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic product

    Posted
    Bruno
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We exchanged this Samsung dishwasher due to a malfunction of an older model that was impossible to repair (after several attempts). The difference is huge, still a sleek look very modern matching same color of our refrigerator but with much higher performance, this model has a visible timer (that comes on only when the dishwasher is turned on) it automatically crack opens the door a couple of minutes before the end of the cycle to allow steam to dry out and the washing programs are very good and efficient. The third rack for silverware and smaller items is very useful. Overall a very recomendable items a bit pricy but well worth the money!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Buy it!

    Posted
    Mike08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We decided to switch to this dishwasher to match our other appliance purchases. Our last washer was only a year old from KitchAid, and it blows the old one away! This washer is quieter and does a much better job washing and drying the dishes. I love that it doesn't use a heat mechanism on the bottom, so you can put plastic anywhere in the washer. Its very easy to use and can be switched around easily depending what you need to wash. The top rack is great. Yes it's a little more money, but so very worth it!

    I would recommend this to a friend

    • Brand response

      Samsung

      Welcome to the Samsung family! We are pleased to hear that you're enjoying this dishwasher. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Very quiet; great cleaning

    Posted
    Nest
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This appliance was purchased to replace an LG that failed. Overall, I’m very pleased with the purchase. Cleaning capability is great and the Zone Booster feature really works! Heavy, baked-on food came off in a regular wash cycle with the Zone Booster feature. Downside.....cutlery basket isn’t easily removed for emptying and the third rack is not as functional as the LG’s was. Only the middle section of the third rack can be made deeper for a greater height. Overall, a good purchase

    I would recommend this to a friend

    • Brand response

      Samsung

      Great news! Thank you for choosing Samsung. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Amazing!Better than expected

    Posted
    Scubagirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've never seen cleaner more sparkling results in any other dishwasher. Its scary how quiet it is, I have to look at the display countdown to see its still on. Even on the "Express 60" setting (shortest wash cycle) the results are amazing. I'm in the process of pulling everything I have stored in my cabinets out to re-wash because you feel they are brand new after being washed in this dishwasher & I rather have them stored for future use in this condition.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time to share your experience with us, Scubagirl. We are proud to have you as a satisfied customer. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Very quiet dish washer

    Posted
    TLJB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this dishwasher as a gift for the lady of the house, and she loves it! I do too, as I do most of the dish washing in lieu of cooking! Our old dish washer was old, noisy and unattractive. This Samsung fits right in our kitchen design, and so far, works perfectly. We like the 60 minute cycle which seems to clean just fine. Our favorite feature is how quiet it operates. We are pleased with this dishwasher!

    I would recommend this to a friend

    • Brand response

      Samsung

      Welcome to the Samsung family! ^Lo Samsung

  • Rating: 5 out of 5 stars

    Very quiet

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have a hard time noticing if it’s even running it’s so quiet. It’s also nice to see how long is left in the cycle on the front of the dishwasher. The one thing that may surprise you is that when it’s finished the cycle, the door pops open to allow it to vent and dry better. We didn’t know this and it caused quite a bit of confusion when we ran the dishwasher, left the house and returned to it being open (it only pops open a couple of inches).

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time to highlight these fantastic features, Chris! ^Lo Samsung

  • Rating: 4 out of 5 stars

    Dish washer works great! Installing was a pain.

    Posted
    TB12Forever
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Dish washer works well. I like that it opens to dry. Aesthetically I wish the screws for the bottom kick plate were black instead of silver which is highly noticeable and not attractive. The install was a pain for me because my cabinets were not deep enough I blamed myself until I figured out that the manufacturer's measurements are off and you need to account for needing an extra two inches of depth.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Happy With Purchase

    Posted
    Riley0061
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought this Samsung to match our other appliances. Of the other models, this one featured an easy rack roll out as well as being able to change the height position of the top rack. I really like how you do not see any buttons or writing on the front. When it is on, it shows a countdown of how much time is left. Lastly, it is very quiet! Especially compared to our previous one. Very happy with purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value for the price!!!

    Posted
    CFLGlobal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This dish washer I purchased to replace my old unit... The unit is so quiet... and it can be communicated via smart phone. It organizes the dishes, utensil, cups, ... so that I can put more then what I had owned previously. Yes, it takes longer for the normal cycle but it is so quiet that I can watch TV finally in the kitchen and not bothered by the dish washer noise. Completely worth it!

    I would recommend this to a friend

    • Brand response

      Samsung

      It's wonderful to hear how satisfied you are with this dishwasher. Thank you for the 5 stars CFLGlobal! ^Jecca Samsung

  • Rating: 5 out of 5 stars

    Whisper quiet

    Posted
    DanMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    What a great dishwasher. Not only does it do a great job, it is the quietest dishwasher I have ever owned. I don’t know it’s running unless I look at the countdown clock on the front of the unit. Another great feature is the door pops open a couple of inches when the cycle is complete so the dishes cool and continue to air dry. Love it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love how quiet it is!

    Posted
    Maui29
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Pros: - Looks great - Very quiet when running - Able to store lots of dishes, etc. Cons: - I don't feel like the items put on the very top rack (3rd rack) gets clean very well. - I do like how the dishwasher door opens up after it's done for air drying, but it would be nice to have an option for heat drying so the dishes could be dried a lot sooner if needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very quiet

    Posted
    Kelley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    At first I did not know what to think about the dishwasher because it was so quiet, but it does a great job. NOTE....do NOT but any dishes in front of the soap dispenser. It will not work properly. It seams like it will not cause an issue, but just know that anything you place in front of the dispenser will cause the soap not to work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful silent hard worker

    Posted
    RHSF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is super quiet. You hardly notice it is washing! The look is beautiful. I like the light blue LED on the corner of the panel. The most important feature is the glide rail for the second rack, which does not have the plastic roller. My previous one had this plastic roller worn out in a few years, caused the second rack collapse.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely quiet -- works well

    Posted
    AnnapolisGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    What can I say: it cleans well! Specifics: ● Best feature: it is extremely quiet. Amazingly quiet. ● The adjustable shelves/trays are nice touches, once you've strategized how best to use them. ● Snazzy modern light-touch control panel and time indicator. ● It's not a problem for us, but be aware that the regular cycle takes over two hours.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AMAZING!!

    Posted
    Cheryl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dishwasher is soooo quiet, you honestly will not even know its on. Washes perfectly, love the extra top tray. I also love the sleek exterior, looks great in my kitchen Only con is make sure you use the rinse aid as otherwise your dishes my not come out completely dry. I highly recommend, best dishwasher i have ever owned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product and installation service!!!

    Posted
    HeyYou
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Regrettably the Samsung we ordered last November leaked, but the Best Buy team of Paul Vallade and Kwamane Speights were fantastic getting a replacement ordered and installed. We actually like the new one better than the original one (not including the leak). This one is perfect!!! Thanks, Best Buy

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic Singing Dishwasher

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Huge upgrade from handwashing. Not sure how many of the features of this I'll use as of right now just using the standard wash. Cleaned the dishes fabulously. My contractor complained that there wasn't a recessed space in the back for the plumbing so they had to cut the pipes into the wall.

    I would recommend this to a friend