Customer Ratings & Reviews
- Model:
- LS27CM501ENXZA
- |
- SKU:
- 6544145
Customer reviews
Rating 4 out of 5 stars with 15 reviews
(15 customer reviews)Rating by feature
- Display Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
- Features3.8
Rating 3.8 out of 5 stars
- Cons mentioned:Inconvenience, Misleading information
Rated 1 out of 5 stars
Misleading return policy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is regarding my order no. BBY01-806920701461 purchased on February 23, 2024. The order consist of the below item: Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black Model:LS27CM502ENXGO SKU:6544152 I requested for a return via Best Buy’s website and was informed that the item is returnable until March 15, 2024. Upon visiting the Best Buy store, I was told by one of customer representatives that the system will not accept my item because it exceeds the 15 days return policy. I was baffled and upset because the website says that my order is within the 15 days return policy. Yet, the store is unable to accept my item. Best Buy’s website is misleading consumers like myself informing them of a return date that is not acceptable in store or via mail. I was given back my item which was a huge inconvenience because not only did I had to over $50 Uber round trip to the Best Buy store but my item was rejected. Also, I was charged $13.90 for UPS to pickup my Best Buy item at my place of residency which could have been avoided. On top of that, Best Buy customer service informed me that the warehouse will more than likely return my item back to me. As a Best Buy Total Rewards customer, I am appalled and disappointed with the type of services rendered to me. I followed all of Best Buy policies and procedures. This has caused a negative impact on my mental health and financial stress. With that being said, I would like Best Buy to shed some light on this matter.
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .hank you for your review on the M50C monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Size
Rated 5 out of 5 stars
Love this TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small bathroom TV. Works great, looks great! I can add apps. Perfect for what I was looking for.
I would recommend this to a friend - Pros mentioned:Built-in speakers, Smart
Rated 5 out of 5 stars
Better gift then she expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my wife. She was looking at other white monitors, but when i saw this one, i mad an executive decision and went with this one. The main reason was originally just because it had built in speakers, but then seeing that it had a remote and built in smart apps, icing on the cake! My wife loves it! It was more then she was expecting and still in the price range of other monitors she looked at.
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Perfect Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this purchase. It is exactly what I was looking for! It works perfectly, it's the perfect size and it looks so cute in my home office.
I would recommend this to a friend Rated 5 out of 5 stars
Gaming monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, my son loves it. I bough it for his birthday he uses it to play video games as well as watch movies.
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung monitor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor and all the options. The screen resolution is good, as well as the pixels. Would recommend this monitor.
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Great monitor/tv, but way too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great monitor. It's perfect for a TV/monitor. I use it in my kitchen and sometimes need a monitor while wfh. I ended up returning it due to the price. I bought the M07C (same monitor w/o the camera) from Samsung for $200.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Tv works as promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv works fine and was installed quickly. I am very happy with the way it works. Had one problem. Finally found out out to use remote and increase volume
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Sleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor. I do wish the remote for my TV didn't also control my PC mnitor but oh well.
I would recommend this to a friend - Pros mentioned:Smart
Rated 5 out of 5 stars
Awesome Pc monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart moniter as it goes great with my rooms setup having extra things that connect to my home setup makes me happy. And it was at a great price too.
I would recommend this to a friend - Pros mentioned:Gift
Rated 2 out of 5 stars
I don't know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift. I don't really know how this work or it is a good monitor.
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
I would recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Rated 5 out of 5 stars
My perfect monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is beautiful! It set up easily! My best buy
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
I would recommend this to a friend- Cons mentioned:Monitor
Rated 1 out of 5 stars
Not a monitor - just a TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as a monitor, which was going to be its primary use. A waste of money, unfortunately.
This review is from Samsung - M50C 27" Smart Tizen FHD Monitor with Streaming TV, HDR10, Built-in Speakers (HDMI, USB) - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived defective The screw that is attached to the back was not working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention, as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
Please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 5 out of 5 stars
Matt M
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love Best Buy I will continue to shop here. I always find everything I need.
I would recommend this to a friend