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Customer Ratings & Reviews

Your price for this item is $140.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 27 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 4 out of 5 stars

    Good Monitor, needs better stability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor showed well. Picture was clear and smart features were a nice bonus. However, the screen wobbled alot. It doesnt lock into place when switching the screens orientation. This is my only gripe with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor. Huge screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really happy with the open box purchase I made. The montor is amazing and has really helped with my home office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short power cord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What goes good with a super large monitor? How about the shortest power cord possible. So the $600 monitor needs to save 85 cents in manufacturing by having a short cord.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! A++++++Great performance would buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use for him

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it as monitor for bim and it does decent quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy, not here...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to use this as a monitor in a commercial business and had to set it up and use it as a main display while running 3 other display with presentation software. The problem i have with it is that it is not color accurate while we are to match the monitor with laser projector screens. The HUGE problem is that best buy won't let us return it or exchange it. Everyone else gives 30 day return policy, best buy does NOT. They want you to BUY extra days to return. I won't shop here again. Not the "best buy"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we have documented your concerns. We recommend following up with Best Buy directly for assistance in correcting the situation. If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    Don't Buy This Monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't against Best Buy. It's a review on this crappy monitor. It does NOT work well at all. I have a Surface that uses a usb-c to hdmi cable. On 2 different surface's I've had nothing but trouble with flickering. It's terrible. It may be only be Surfaces but this needs to get fixed or it's unusable for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with your new monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung