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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 159 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the M7B Series monitor's large screen size, ease of use, and high-quality picture, with many praising its sharp resolution and ability to function as both a monitor and a smart TV. The built-in streaming capabilities and included remote control also receive positive feedback. However, some customers express disappointment with the refresh rate, noting it is lower than advertised. Overall, the positive aspects of the monitor seem to outweigh the negative for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 159 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good for the price it is , my son love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good... Set uping also very easy..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Monitor!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, beautiful picture. Glad to have this device set up and running great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good monitor but unsuitable for daily use because of the height 24"+ casues a crick in the neck. Suitable for very tall people, I guess.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    great smart monitor and you only need one at 43 in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smart monitor and you only need one at 43 inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great picture quality and super fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4k pretender; poor build & quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1080p monitor pretending to be a 4k monitor; feels cheap, plasticky, and not well made. Perhaps good as a secondary media consumption monitor, but not good as a working/productivity monitor. Has noticeable flickers, despite 'flicker free' feature. Texts are blurry, and poor panel quality shows. I returned the product promptly after trying to plug the power cord in and the panel moved and had shifting in the display - how did this even pass QC?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    More of a TV than monitor - Don't recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm keeping this but only because I have it on a golf simulator in my garage. The size is nice but it is more of a TV than a monitor. There is no way I would want this to be attached to my computer to work on doing computer stuff. I own 5 30" monitors in my office and I wouldn't trade any of them for this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am Giving it low rating because is not good as a laptop monitor some blurry numbers and graphs. Angle view is bad. Don’t spend money on this product and just buy a LED Pc monitor or a smart TV. I can not longer returned missed date.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Great monitor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these for my home workstation. Will be working from home a lot more. Love how versatile they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    42" monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good monitor, w clarity. issue w stand & connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hybrid monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used tvs in the past as monitors, but they can't really compete with this. The quality of the unit is as expected from samsung. The speakers in the unit are bangers, loud and good quality. My only issue with the unit is that it was listed as having a 100x100 vesa mount, but the mount is 200x200.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item received was defective and damaged.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item received was defective and damaged. And the Northlake, Charlotte NC local store refused to call and/or inform the Store Manager. We need to bring this to the store manager’s kind attention can anyone please help?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Monitor 43 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product huge screen love this monitor for work and gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My days of purchasing my electronics in Best Buy a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My days of purchasing my electronics in Best Buy are over. I made the mistake of purchasing online and what I received was a whole different Monitor... now, 3 months and many phone calls later, still no resolution.... This is why Amazon, Target and other retailers are striving. Very sad to say as ever made over 100 purchases with Best Buy in the last few years alone... So for now it's Good Bye, Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on the M7B monitor

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box “excellent” condition. No functional ports, and previous owner’s contact information was left on the box. Hopefully manufacturer can fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    SAMSUNG 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a monitor. Is more like a TV. Definition when you use MS WORD is very poor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung M7 43inch 4k monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my Dell 7760 laptop via HDMI. Works great with fabulous screen definition. I've never been disappointed in a Samsung monitor or TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible packaging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure, if its the fault of the monitor or best buy, but the package arrived in a horrible condition. Maybe that was the reason the display didn't turn on. I had to take it to the nearby store to return it, which was a hassle in itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not built to last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great when new but after 6 months started to have connection issues and after a year half of the screen went dark

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.

      If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.

      You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

      Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you. Samsung