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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 103 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers love the MX-ST40B Sound Tower's impressive sound quality, long battery life, and portability. Many appreciate the powerful bass and convenient size, while some experienced challenges with Bluetooth connectivity and charging capabilities. The speaker's light show is also a popular feature. Overall, the positive feedback on sound and portability outweighs the negative comments regarding Bluetooth functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 103 reviews
  • Rated 5 out of 5 stars

    TJ the DJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! Now everyone wants me to bring it with me whenever I come over or if they’re having a cookout or get together!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty bad sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the speaker on a good sale but the sound is pretty disappointing. I had a Sony speaker that was a similar size and it was WAY louder. Thinking about returning and buying something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JP510,

      Thank you for your review of the Samsung MX-ST40B sound tower and for sharing your experiences with the issues that have caused you to consider returning your sound tower.

      You can adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

      You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

      Pressing the DJ button repeatedly will cycle through the available DJ sound effects: NOISE, FILTER, CRUSH, CHORUS, WAHWAH or OFF

      Pressing the Light button repeatedly will cycle through the available lighting modes: AMBIENT, PARTY, DANCE, THUNDERBOLT, STAR or OFF

      The DJ Effect function lets you add DJ sound effects to your music. The level of each effect is adjustable.

      1. Press the DJ button on the Remote control.
      2. Each time you press the DJ button, the Party Audio cycles through the available DJ Effects:
      • NOISE: Create white noise and mixed with the original sound through the filter and output.
      • FILTER : Creates an effect similar to the sound of only treble or bass.
      • CRUSH: Creates an effect that makes the original sound sharper.
      • CHORUS : Creates an effect similar to a singing chorus.
      • WAHWAH : Creates a ‘Wah~ Wah~’ effect.
      • DJ EFFECT OFF : Turns off the DJ Effect.
      3. Press the EFFECT + or EFFECT - buttons to raise or lower the level of each of the DJ sound effects from -15 to +15.

      Please also make sure that you have the latest firmware update. You can update your firmware by connecting a USB device with the firmware update stored on it to the USB1 or USB2 port on your Sound Tower. You can find the firmware file by going to Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.

      If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odd shape hard to maneuver Should be cordless!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for purchasing the MX-ST40B Sound Tower. We appreciate your thoughts regarding the overall design.

      The MX-ST40B Sound Tower does have an internal battery where you can use the unit for up to 12 hours on a full charge.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    donk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked to my TV until I got my sonos sound bar & it did sound like I thought it would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud enough, but the sound is pretty bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to some other speakers in the price range, this one is pretty sad. The bass is muddy and the sound is not as full as the Sony or JBL rivals. If you can get it fir u der $250, then it's worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mikey,

      Thank you for sharing your thoughts regarding the audio quality of the MX-ST40B Sound Tower.

      When using the Sound Tower to stream from your smart device, check the app you are using to see if it has a native EQ. This will allow you to fine-tune the app audio quality coming to your Sound Tower.

      Also on the Sound Tower app or the provided Sound Tower remote, press the BASS button. This will turn on the Bass Boost feature, improving the overall bass.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ love this. Great product! Would definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bluetooth speaker I purchased would recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud at all thought they would be louder. They aren’t even loud when they sync together the volume goes down don’t know why

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CarlosU,

      Thank you for sharing your thoughts regarding the MX-ST40B Sound Tower. I am sorry to see that you are not fully satisfied with your purchase.

      The Sound Tower will have more power when it is plugged in to the wall for power and a bit less when it is using the internal battery. This allows you to have a longer battery life on a single charge.

      Make sure that when you have paired your smart device to the Sound Tower, the volume of said device is at maximum. If your smart device volume is lower, the overall volume of the Sound Tower will also be lower even if the Sound Tower is at max.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Extremely dissapointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker, thinking that Samsung model really by their name behind this. It was really  disappointing coming to learn that once I get past a certain volume it sounds very grainy and robotic. I got it for a party that I was having the same day and it was completely useless. Upgradibg to a jbl. Lets see how that goes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Zjames,

      Thank you for your review of the Samsung MX-ST40B Sound Tower and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.

      If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.

      You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.

      We hope to hear from you soon.

      ~Samsung Solutions Samsung

  • Rated 2 out of 5 stars

    Not so excited !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For that price need more sound power, I think is over value ?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NoeMontieljr2,

      Thank you for sharing your thoughts regarding your new MX-ST40B Sound Tower. I am sorry to see that you are not fully satisfied with your purchase.

      When you are using your smart device connected with the Sound Tower, make sure that your volume on your phone/tablet is set to max. The Sound Tower and your device do not share a volume setting, so you can have your phone set lower which will give you a lesser experience.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Its not loud enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker doesn't put out the watts it says it haves.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JorgeS,

      Thank you for taking a moment to review the Samsung MX-ST40B Sound Tower.

      For even more bass, press the BASS button on the remote or the unit itself.

      If you press the SOUND MODE button on the remote control you will cycle through the different predefined equalizer settings: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE, in that order.

      The default mode is PARTY, if you are wanting to go back to default easily, when the Sound Tower is turned OFF, press, and hold the PLAY/PAUSE button for more than 5 seconds.

      Please also make sure that you have the latest firmware update. You can update your firmware by connecting a USB device with the firmware update stored on it to the USB1 or USB2 port on your Sound Tower. You can find the firmware file by going to Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.

      I hope this tip helps improve your enjoyment.

      For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Sigh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt loud tbh and it would have trouble with connecting at time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jake,

      I’m sorry to hear that you’re dissatisfied with the performance of your MX-ST40B Sound Tower.

      For even more bass, press the BASS button on the remote or the unit itself.

      If you press the SOUND MODE button on the remote control you will cycle through the different predefined equalizer settings: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE, in that order.

      The default mode is PARTY, if you are wanting to go back to default easily, when the Sound Tower is turned OFF, press, and hold the PLAY/PAUSE button for more than 5 seconds.

      Please also make sure that you have the latest firmware update. You can update your firmware by connecting a USB device with the firmware update stored on it to the USB1 or USB2 port on your Sound Tower. You can find the firmware file by going to Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were not loud at all, was disappointed and returned it. JBL has way better options for cheaper

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ArmandoA,

      Thank you for your review of the Samsung MX-ST40B Sound Tower and for sharing these experiences that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Nice speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, excellent sounds and easy to set up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LeeD,

      Thank you for sharing your thoughts regarding the MX-ST40B Sound Tower. I am very happy to see that you are loving your new speaker!

      Rain or shine, enjoy year-round outdoor entertainment with this soundbar that is IPX5 rated for weather-resistant durability against water and dust.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for a month for my package and I have still yet to get any updates or Reinsurance

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MurphyJ,

      Please know you are leaving a review for the MX-ST40B Sound Tower, not the service provided by Best Buy. Please follow up directly with your local Best Buy for further assistance.

      We hope your issue is resolved in a timely manner. Should you ever have questions or need help related to Samsung Soundbars, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    It was broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because it was broken ……………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Israelfabian,

      Thank you for your review of the Samsung MX-ST40B Sound Tower and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Say hello to my little friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, good size and power, for a little party in the backyard or get a little wild inside the house, thinking in get another one and pair them to level up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Sound Tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Sound Tower was bout "open box excellent condition". It does exactly what I expected, and sound quality is great. The only bummer, and reason for the 4 stars instead of 5, is the power cord was not provided. It was part of original packaging and should have been included in the purchase. I had to buy my own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outdoor fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker with good sound quality. Use my IPhone for the music source- liked everything except the blue tooth connectivity does not work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Sound Tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Great all-aorund sound! Would recommend.

    I would recommend this to a friend