Customer Ratings & Reviews
- Model:
- MX-ST50B/ZA
- SKU:
- 10103759
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Good speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and the lights is so cute...very nice!!!
I would recommend this to a friendParty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product i am lisent music every days of the week
I would recommend this to a friendOk product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is decent. Weird enough it is NOT much louder than ST50, specially on battery. Got it open box so I think the price was decent. Full price - not really
I would recommend this to a friendClear sound but not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is too low, specially when its not plugged in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ivan,
Thank you for sharing your review of the MX-ST50B Sound Tower. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Just okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. Very large. Exchanged it for a projector.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RonG,
Thank you for your review of the Samsung MX-ST50B Sound Tower and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Good at a price but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives good output but can be better . Like u will feel that u may need two of them to have desired output.
No, I would not recommend this to a friendGreat Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like speakers. I have bought and used JBL, Bose, Yamaha, Sony, and others. Is there something better out there? Perhaps. I bought this speaker knowing that i needed something to fill a medium to large area. It did not dissapoint. It definately is loud and can suite your needs. With the option to link more, what else do you need. Just depends what brand you want, but Samsung makes good producs i chose them. I was not dissappinted.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Tlaloc,
Thank you for purchasing the new MX-ST50B Sound Tower where you can enjoy up to 18 hours of unplugged music with the built-in battery.
In rain or shine enjoy year-round outdoor entertainment with this soundbar that is IPX5-rated for weather-resistant durability against water and dust.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and love the colors and the fact it's mobile
I would recommend this to a friendBrand response from Samsung
Posted .Hello JamieM,
Thank you for purchasing the new MX-ST50B Sound Tower where you can enjoy up to 18 hours of unplugged music with the built-in battery.
Connect as many as 10 Samsung Sound Towers wirelessly through Group Play to create a powerful audio experience that’s sure to get the party started.
Grab your moment in the spotlight in Karaoke Mode with the one included mic input (microphone not included).
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok not worth it for the price Jbl party box for about the same price beats this hands Down
No, I would not recommend this to a friendBrand response from Samsung
Posted .KennyT,
Thank you for taking a moment to review the MX-ST50B Sound Tower.
For even more bass, press the BASS button on the remote or the unit itself.
If you press the SOUND MODE button on the remote control you will cycle through the different predefined equalizer settings: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE, in that order.
The default mode is PARTY, if you are wanting to go back to default easily, when the Sound Tower is turned OFF, press, and hold the PLAY/PAUSE button for more than 5 seconds.
Please also make sure that you have the latest firmware update. You can update your firmware by connecting a USB device with the firmware update stored on it to the USB1 or USB2 port on your Sound Tower. You can find the firmware file by going to Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
No good saund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Don’t Like it at all Adghjvgh hi gjgjhbhhhhggffbvgg
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scornejo,
Thank you for taking a moment to review the Samsung MX-ST50B Sound Tower.
For even more bass, press the BASS button on the remote or the unit itself.
If you press the SOUND MODE button on the remote control you will cycle through the different predefined equalizer settings: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE, in that order.
The default mode is PARTY, if you are wanting to go back to default easily, when the Sound Tower is turned OFF, press, and hold the PLAY/PAUSE button for more than 5 seconds.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a service ticket
~ Samsung Solutions
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really that loud but it's ok.wish it was a little bit louder so you can hear it when you are outside in the yard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DerylB,
Thank you for sharing your thoughts regarding the MX-ST50B Sound Tower. We appreciate your review and this will be shared with our product team.
The Sound Tower itself and your smart device both will need to have the volume adjusted for a better overall experience. If your smart device has a low volume, then it will reduce the overall volume of your Sound Tower, so make sure that the device volume is all the way up.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
NOT SO WIRELESS. Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product.second time purchasing the speaker. First purchase - speaker would not charge while plugged in. Second time purchased - Speaker didn’t hold a charge long. Lasted about 45 minutes before the volume drops due to not having a charge powerful enough for full volume strength. Once plugged in it will raise the volume to full strength. So that throws the whole “WIRELESS SPEAKER” out the window. Save your money and spend it on a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Eric,
I’m sorry to hear that you’re dissatisfied with the performance of your MX-ST50B Sound Tower.
Please make sure that you have the latest firmware update. You can update your firmware by connecting a USB device with the firmware update stored on it to the USB1 or USB2 port on your Sound Tower. You can find the firmware file by going to Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. . Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Charge issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it worked, died after using it once. Now it’s sitting with Samsung to make it right. Not sure why it wouldn’t charge, but a complete bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichelleC,
We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.
Once you receive your Sound Tower please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Long live music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made at Best Buy’s this by far is one item that I will keep and don’t have to worry about breaking down
I would recommend this to a friendBrand response from Samsung
Posted .Hello RonricoR,
Thank you for purchasing the new MX-ST50B Sound Tower where you can up your party with enhanced and punchy bass that’s sure to set the tone for fun times.
Additionally, you can connect two smart devices simultaneously and share the sound tower with ease. No more jumping back and forth, just deciding what’s next when you set up Bluetooth Multi-Connect.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Don’t waste your money!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month old and it already stopped working! And I couldn’t even return or exchange it! Sent it off to the manufacturer to get it fixed because it cost too much!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PatD,
Thank you for purchasing the MX-ST50B Sound Tower. We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.
Once you receive your soundbar replacement please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights don’t work and the speaker sounds ripped I’m going to return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AngelC,
Thank you for your review of the Samsung MX-ST50B Sound Tower and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.
If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you soon.
~Samsung Solutions
Samsung does it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker sounds remarkable. Its close in sound the the JBL partybox 310 when plugged in, unplugged its not as robust but still sound incredible.
No, I would not recommend this to a friend
