Customer Ratings & Reviews
- Model:
- MX-ST50B/ZA
- SKU:
- 10103759
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the MX-ST50B Sound Tower, highlighting its amazing sound quality, particularly for parties, and the impressive bass. The long battery life and portability are also appreciated features. However, some customers feel the volume could be louder, especially when the unit is running on battery power.
This summary was generated by AI based on customer reviews.
No good saund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Don’t Like it at all Adghjvgh hi gjgjhbhhhhggffbvgg
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scornejo,
Thank you for taking a moment to review the Samsung MX-ST50B Sound Tower.
For even more bass, press the BASS button on the remote or the unit itself.
If you press the SOUND MODE button on the remote control you will cycle through the different predefined equalizer settings: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE, in that order.
The default mode is PARTY, if you are wanting to go back to default easily, when the Sound Tower is turned OFF, press, and hold the PLAY/PAUSE button for more than 5 seconds.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a service ticket
~ Samsung Solutions
Charge issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it worked, died after using it once. Now it’s sitting with Samsung to make it right. Not sure why it wouldn’t charge, but a complete bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichelleC,
We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.
Once you receive your Sound Tower please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Long live music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made at Best Buy’s this by far is one item that I will keep and don’t have to worry about breaking down
I would recommend this to a friendBrand response from Samsung
Posted .Hello RonricoR,
Thank you for purchasing the new MX-ST50B Sound Tower where you can up your party with enhanced and punchy bass that’s sure to set the tone for fun times.
Additionally, you can connect two smart devices simultaneously and share the sound tower with ease. No more jumping back and forth, just deciding what’s next when you set up Bluetooth Multi-Connect.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Don’t waste your money!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month old and it already stopped working! And I couldn’t even return or exchange it! Sent it off to the manufacturer to get it fixed because it cost too much!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PatD,
Thank you for purchasing the MX-ST50B Sound Tower. We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.
Once you receive your soundbar replacement please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights don’t work and the speaker sounds ripped I’m going to return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AngelC,
Thank you for your review of the Samsung MX-ST50B Sound Tower and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.
If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you soon.
~Samsung Solutions
- Pros mentioned:Sound quality
Samsung does it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker sounds remarkable. Its close in sound the the JBL partybox 310 when plugged in, unplugged its not as robust but still sound incredible.
No, I would not recommend this to a friend