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Customer Ratings & Reviews

Your price for this item is $697.99
The comparable value price is $699.99

Customer reviews

Rating 4.4 out of 5 stars with 84 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Rated 5 out of 5 stars

    Long live music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made at Best Buy’s this by far is one item that I will keep and don’t have to worry about breaking down

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RonricoR,

      Thank you for purchasing the new MX-ST50B Sound Tower where you can up your party with enhanced and punchy bass that’s sure to set the tone for fun times.

      Additionally, you can connect two smart devices simultaneously and share the sound tower with ease. No more jumping back and forth, just deciding what’s next when you set up Bluetooth Multi-Connect.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Don’t waste your money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month old and it already stopped working! And I couldn’t even return or exchange it! Sent it off to the manufacturer to get it fixed because it cost too much!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PatD,

      Thank you for purchasing the MX-ST50B Sound Tower. We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.

      Once you receive your soundbar replacement please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights don’t work and the speaker sounds ripped I’m going to return it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AngelC,

      Thank you for your review of the Samsung MX-ST50B Sound Tower and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.

      If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.

      You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.

      We hope to hear from you soon.

      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung does it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds remarkable. Its close in sound the the JBL partybox 310 when plugged in, unplugged its not as robust but still sound incredible.

    No, I would not recommend this to a friend
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